Customer Ratings & Reviews
- Model:
- NS-55F301NA22
- SKU:
- 6450247
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the superb picture quality and ease of use of the 55" Class F30 Series LED 4K UHD Smart Fire TV. Many appreciate the attractive price point and the TV's overall quality, citing positive experiences with setup and color reproduction. However, some users have expressed concerns regarding the remote control and reported instances of reliability issues. The volume control has also received mixed feedback.
This summary was generated by AI based on customer reviews.
Poor TV, even for the price, bad purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color and sound is really bad on this TV, but what an you expect from the low end smart Tv. Keeps reverting back to the antenna mode when I have it on HDMI mode, not easy to navigate. .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 55" Class F30 Series LED 4K UHD Smart Fire TV! We understand that you are having issues with your fire TV. We would love to check this situation further with you! Please feel free to contact us at the link below to get troubleshooting assistance with your fire TV.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Worst TV I've ever used
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV just over a year ago (so the manufacturer warranty no longer applies), and it has just stopped working. The audio will play but the visuals will not. The TV has been glitchy the whole time I have had it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello DanielleA,
Thank you for taking time to write a review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. This is not the quality we expect from our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.insigniaproducts.com/
Horrible experiences
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this tv for 14 months when it went bad. Unfortunately I did not have the extended warranty so in the garbage it went
No, I would not recommend this to a friendRun from this Brand
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This brand is pushed hard by the staff, but is the WORST TV made! The store baits you with price reductions but go with another brand.
No, I would not recommend this to a friendBroken TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV didn't even work for 2 weeks and the picture went out. Had to call the Geek Squad to come and fix it. The tech had to order 2 power boards which cost more than I paid for it. Thank goodness I bought the insurance. Now we're waiting on the parts and tech to fix it. Hopefully the TV will work and last a long time, once it is repaired. I'm thankful we have a smaller TV to watch.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there. Thank you for taking the time to leave a review on Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. We deeply apologize for the quality of the unit that you got. Please know that you may also contact us to help you with any of your Insignia units.
Mary II Insignia Products II https://www.insigniaproducts.com/contact-us
Don't Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst TV I've ever purchased. My TV is not even 2 years old and now I have a black screen and no sound. The motherboard has went out and it's only covered under manufacturer warranty for one year. I paid over $400 for this television what a waste
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to leave a review on your Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. I know how upsetting it is getting a product that did not last long. Kindly contact us to guide you with the troubleshooting steps. We will be happy to accommodate you.
Mary II Insignia Products II Please visit https://www.insigniaproducts.com/
- Cons mentioned:Remote control
Wasting my money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good purchase came with no stand no remote no batteries for almost $340 very disappointed
No, I would not recommend this to a friend Wish I returned earlier
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad screen quality. The worst part is the menus and the operating system. It’s terrible a d slow and the remote is slow. It’s worse than my old Tab
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We sincerely apologize for the dissatisfaction you've experienced with our product. We understand the importance of screen quality and efficient operation, and we regret that your experience fell short of expectations. Your feedback regarding the menus, operating system, and remote functionality is invaluable to us, and we will promptly address these issues to enhance the overall user experience. Please rest assured that we are committed to delivering products of the highest quality and performance, and we appreciate your patience and understanding as we work to resolve these concerns. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to contact us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6450247.p?skuId=6450247
Not the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can tell this is a used TV and it wasn’t labeled that way. The remote buttons are sticky ever since I got it out the box. The tv is blurry too
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We sincerely apologize for the inconvenience you've experienced with your recent purchase. Your feedback is crucial to us, and we're disappointed to learn that the TV you received didn't meet your expectations. Ensuring the quality and condition of our products is paramount, and it's concerning to hear about the issues you've encountered, including the lack of labeling indicating its status and the functionality of the remote buttons. We strive to provide our customers with reliable and satisfactory products, and we regret that we fell short in this instance. Please reach out to our customer support team so that we can promptly address these issues and work towards finding a resolution that meets your satisfaction. Your satisfaction is our top priority, and we appreciate your understanding and patience as we work to resolve this matter for you. Keith | Insignia Support https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6450247.p?skuId=6450247
Insignia 55” Fire TV Remote would not connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia 55” Fire TV Remote would not connect to TV after installing it on the wall. Had to take it down, pack it back up and return it. Would not recommend this TV.
No, I would not recommend this to a friendDon’t Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 of these. They are SO SLOW! They lag. We have updated, restored, removed apps, disabled unwanted functions. To no avail. Do not buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Elizabetha,
Thank you for writing a review about our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV .We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Product
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Low low life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after 13 months. Very disappointed, insignia used to make quality tvs.
No, I would not recommend this to a friendInsignia 55"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.internal speaker is "hit & miss", had to play with it to even get it to work at all
I would recommend this to a friendUnreal poor quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speed on this TV is ridiculous! You sit and wait and wait for the TV to open your apps. I hate the remote it’s a piece of crap. Wish I had my money back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nene,
Thank you for writing a review about our 55" Class F30 Series LED 4K UHD Smart Fire TV. We know how frustrating it is that the TV is not working fine. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
DYSFUNCTIONAL REMOTE CONTROL.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE REMOTE HAS ISSUES W PAIRING WHEN CHANGING BATTERIES.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for taking the time to review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use since it has issues on pairing it to the tv ery time you changed batteries and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Annoying. Don't recommend.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it within the 14 days. It was annoying having to sign in to the TV every time to watch something. Also, if the internet goes out, you can't even watch a DVD because you need the internet to sign in to the TV to use it. Do not recommend. Bought a different TV that is not Amazon Fire and have not had issues.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MovieLover5,
Thank you for writing a review for our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Bad customer service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had and returned tv in box when open and they didn’t take it back
No, I would not recommend this to a friendNot worth it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lighting in the back of the TV was uneven, good thing I retuned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Pirateinthesky,
We appreciate your feedback about this product. It is helpful for us to improve its quality. Please contact Insignia at 1-877-467-4289 if you need further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
HDR SUCKS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hdr feature sucks. I tried taking it back. BUt it was 2 days out of the return range
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Fire TV. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
It only lasted 4 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Sep 9th 2023 only 4 months and the screen has waves and the background picture moves. Terrible TV!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GeraldineS,
Thanks for taking the time and effort to leave a review about our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV (NS-55F301NA22). We apologize that the product failed sooner than expected. We pride ourselves on our product and the high quality standards we maintain. We would love to help resolve this issue for you. Please feel free to reach out to our Customer Service team at 1-(877)-467-4289 or email us at insignia@bestbuy.com and we'll be happy to assist you further.
Shai | Insignia Support
https://www.bestbuy.com/insignia