Customer Ratings & Reviews
- Model:
- NS-55F301NA22
- SKU:
- 6450247
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the superb picture quality and ease of use of the 55" Class F30 Series LED 4K UHD Smart Fire TV. Many appreciate the attractive price point and the TV's overall quality, citing positive experiences with setup and color reproduction. However, some users have expressed concerns regarding the remote control and reported instances of reliability issues. The volume control has also received mixed feedback.
This summary was generated by AI based on customer reviews.
Issues after less than a month of owning it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stuck at home with covid and suddenly my relatively new TV won't output sound through hdmi arc or optical out. Tried many things including the classic factory reset hail mary and still nothing. Hooked my old TV up and everything works like it's supposed to.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello BobguyJones,
Thank you for writing a review for our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying that no sound coming out on the TV, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
DO NOT BUY INSIGNIA
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv in May 2022. You can’t pause it without the tv cutting the app off after 10 minutes and have to restart it. (I looked at settings and googled the issue - I wasn’t the only one complaining) Now we can’t even get into an app without RESTARTING our TV. I do not recommend an Insignia TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Pamela,
We appreciate your feedback, it is helpful to improve the quality of our product and how it should work.
Insignia Support
Lea
https://www.insigniaproducts.com/
Just buy a Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t even trying this product if you had Samsung TV before
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 55" Class F30 Series LED 4K UHD Smart Fire TV! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with the fire TV.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv just over 6 weeks ago and it has a 4 inch wide line down the right side of the screen. What a waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TedW! Thank you for raising this concern. We definitely understand how disappointing it is to see a line on the screen of your Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. This is not the experience we want you to have. Rest assured, this feedback is acknowledged and will help us improve our service. I highly recommend contacting Insignia Hotline Support at 877-467-4289 for full assistance with your TV. - Dalainne | Insignia Support. https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6450247.p?skuId=6450247
Garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is a true piece of garbage. It has a line from top to bottom less than a month after it was purchased but after the 15 day return window. Will not buy again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review for our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
No instructions!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are no instructions on how to set the tv up. If you know what you are doing that's fine. For somebody with no experience setting up smart tv's this is a pain in the butt.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Gorp,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Dont buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv loads app and switches CH. to slow not worth it rather buy a more expensive Tv and buy a fire stick for it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Bully914,
We always consider your feedback about this product, so we can continue to improve it quality and efficiency. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. wish i could get my money back. Never again
No, I would not recommend this to a friendNeeded more information
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No one told me at the store that I would need an Amazon account to use this TV
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Shard!
Thank you for taking the time to review our Insignia 55" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Its ok i guess
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shuts off after a few mins of not watching. Picture is decent. Dont buy open box items . Its a rip off.
No, I would not recommend this to a friendJust okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is just ok. You get what you pay for. Delivery was great though.
No, I would not recommend this to a friendTv dead after 2 years.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They discontinued this after less then 2 years. My tv went out at the worse time. Very disappointing. Ive had a samsung tv for over 8 year's still going strong next time i need a tv . I will buy a samsung again
No, I would not recommend this to a friendMissing item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The description for this product included an Amazon echo. I was not provided with this item and the employees didn’t know what I was talking about. Reached out to customer support, nothing was done about it.
No, I would not recommend this to a friendCheap
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weird glitch occasionally. Screen wobbles oddly through shows
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 55" Class F30 Series LED 4K UHD Smart Fire TV! We understand that you're having issues with the tv screen. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Open box purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for open box but it was broken so i had to return it and get a new one:(
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 55" Fire TV. I am sorry to read that the unit arrived damaged. Kindly contact us if you have any question or concerns.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Fast service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv had a bad ratio effect and when picture was dark lots of shadows showed up
No, I would not recommend this to a friendProblems after 3 months. Disaster to get fixed.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I’m having to deal with Best Buy because the TV started to have problems after about four months. Absolute disaster to try and get it fixed with some of the most unhelpful people.
No, I would not recommend this to a friendMissing the power cord
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing the power cord. Called to have the power replace Best Buy refuse to replace it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .**Customer Review: ⭐☆☆☆☆**
"Missing the power cord. Called to have the power replaced, but Best Buy refused to replace it."
**Response:**
We're sorry to hear about the issue with the missing power cord and the difficulties you’ve faced with customer service. It’s frustrating when something essential is missing from your purchase, and it’s disappointing when support doesn’t meet your expectations. Please reach out to our customer service team again, and make sure to provide them with all relevant details about your order. They should be able to assist further or escalate the issue to ensure you get the replacement you need. Your satisfaction is important to us, and we want to make this right. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6450247.p?skuId=6450247
Screwed over buy Best Buy yet AGAIN!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tv screen went bad after 3 weeks. I was told due to discount there was only a 2 week window
No, I would not recommend this to a friendFire stick tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap television don’t recommend. Television turns on by itself not worth the trouble.
No, I would not recommend this to a friend