Customer Ratings & Reviews
- Model:
- NS-55F301NA22
- SKU:
- 6450247
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the superb picture quality and ease of use of the 55" Class F30 Series LED 4K UHD Smart Fire TV. Many appreciate the attractive price point and the TV's overall quality, citing positive experiences with setup and color reproduction. However, some users have expressed concerns regarding the remote control and reported instances of reliability issues. The volume control has also received mixed feedback.
This summary was generated by AI based on customer reviews.
Scammed by Best Buy!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrible product DO NOT BUY THIS ITEM!!! Tv shuts off every 15 mins
No, I would not recommend this to a friendTV GLARE OUTSIDE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE WERE TOLD OUTSIDE WOULD NOT BE GLARE,WE REPLACED ONE THAT WAS NOT A SMART TV, BUT NO GLARE. CAN WE REPLACE THIS ONE FOR A NON GLARE ONE, ASAP...YOUR TEAM IS POSITIVILITY THE BEST MANY THANKS, BILL & STACI
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BillandstaciL. Thank you for writing a review about our Insignia Smart Fire Tv. We know how frustrating it is that you want to replace this tv that is non-glare. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy this tv after my last insignia tv died in about 2 years. New one is same size but if anything picture quality is a downgrade from older model.
No, I would not recommend this to a friendOK - Stopped Working
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally, stopped working after 4 months. BAD - would not recommend. Purchased for an outside TV... picture, fair - sound was fine. Will not hold a signal to watch.
No, I would not recommend this to a friendDisappointing.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very soon after purchasing we began to have small spots around the edge of the screen and odd waves in the picture when we watched anything too dark or with different layers of focus. Ours may have been defective, but beware.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello VerlondonH,
Thank you very much for taking the time to review our Insignia - 55" Class F30 Series LED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Worst purchase I’ve made in a while
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv didn’t come with remote control and air won’t provide one or a solution
No, I would not recommend this to a friendTrash brand
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv on September 29th, 2021. On December 29th, 2021 the remote completely broke. There was absolutely no response from the remote. I called insignia and the told me that it was a defective remote. Why am I spending 450$ on a TV that will break in 2 months?
No, I would not recommend this to a friendknow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sell person have no knowagle about what he was doing
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi john,
Thank you very much for taking the time to review our 55" Fire TV model. I am sorry to read the sales person was not able to answer all your questions regarding this TV.
If you have further questions regarding this TV. Please follow the Contact Us link at the bottom of this response, we will assist with your support needs.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Cracked
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Check your purchase my tv waz cracked i drove over 40 miles for nothing
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about your experience with the cracked TV and the inconvenience of traveling such a distance for nothing. Ensuring that our customers receive undamaged products is a top priority, and we apologize for any disappointment or frustration caused by this issue. Your feedback is important to us, and we'll use it to review and improve our shipping and handling processes to prevent similar occurrences in the future. If you require assistance with a replacement or if there's anything else we can do to help, please don't hesitate to reach out to us. We apologize again for any inconvenience this has caused and appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6450247.p?skuId=6450247
Fire OS should be avoided
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is fine except for audio which is wonkie at times. My beef is the garbage Fire OS. Typical trash Amazon. Should have purchased an Android TV or even a Roku would have been better. Amazon is awful and the Fire OS is even worse.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello There,
Thank you very much for taking the time to review our Insignia - 55" Class F30 Series LED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Failed to power on with just a few months use.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed like a decent TV overall, but quit working after about 3 months of use, approximately 6 months after purchase. Not returnable at this time. Seems this particular model has a common issue with the power board after some research.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Constant issues
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV constantly loses the wifi connection and has to be fixed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback. We appreciate your insights and understand how important a stable connection is for an enjoyable viewing experience. Your comments are valuable in helping us improve our products, and we encourage you to reach out for further assistance to enhance your experience. We’re committed to providing the best possible support and hope to hear more from you soon! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6450247.p?skuId=6450247
Imagine quality ok but slow app performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lag loading apps and delay remote response, setup little bit annoying to configure it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there. Thank you for writing a review about our Insignia 55" Smart Fire TV. I apologize that this tv has a slight delay in responding the remote and it also lag in loading apps. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Garbage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Three months later, tv does not work!! I bought because of how cheap they have it, but not worth it!
No, I would not recommend this to a friendCheap TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the TV for a little over 2 months and the picture flashes on bright backgrounds. Tried adjusting settings, resetting everything and nothing works.
No, I would not recommend this to a friendBroke After 1yr
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on Dec 18, 2021 and now Feb 12, 2023 my tv wont turn on. Only used about 1-2hrs per day which isn't much for it burn out so quick.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. I understand you have an issues with your tv wont turn on. That can certainly be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Irene
www.insigniaproducts.com/support
Difference between budget and JUNK
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is all washed out, has an audio and video sync issue that requires rebooting to fix. Not worth it for the price.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation that your tv has an audio and video sync issue that requires rebooting to fix, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
www.insigniaproducts.com/support
Dead TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead after 4 months. Wasn't even being used much. Won't purchase brand again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi WarrenC,
Thank you for the feedback. We do apologize if the quality of the product did not meet your expectation and if it did not last. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Renee,
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Worst experience ever
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience ever did an online pickup and it’s been 7 hours and yet waiting to pick up I will never buy from Best Buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ReynaldoA,
Thank you very much for taking the time to review our TV . I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Husbands Early Christmas Present
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave one star because TV was faulty and only gave a black and white picture. But I give Best Buy 5 stars for they readily exchanged it and promptly put in another TV which works great.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 55" Class F30 Series LED 4K UHD Smart Fire TV! We are very happy to know that the defective fire TV was replaced. Please keep in mind in the event you need further assistance. We are always here willing to help you.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us