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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 7662 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the superb picture quality and ease of use of the 55" Class F30 Series LED 4K UHD Smart Fire TV. Many appreciate the attractive price point and the TV's overall quality, citing positive experiences with setup and color reproduction. However, some users have expressed concerns regarding the remote control and reported instances of reliability issues. The volume control has also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 351 Showing 7,001-7,020 of 7,662 reviews
  • Rated 1 out of 5 stars

    Not useful

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not include Vudú, HBO, Paramount When you connect to computer the video and sound is Not good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Insignia's TV's deliver the value! Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a lot of ways to look at Best Buy's Insignia brand line of TV. Obviously if you're considering an Insignia TV while shopping for a new TV you're on a budget and are looking for the best bang for your buck. While it's debatable as to if Insignia is on top for budget TV's they do fit in for those to seriously consider. I've had enough personal experience with flat screen TV's to give a few brands to look for deals on and one's to avoid. TCL, Hisense Insignia & Vizio are currently the best choices for budget TV's, I'm not mad at Philip's, but their sort of a has been brand and is hard to put them in the list as the same money buys a better one, but I also wouldn't go as far as to say to avoid them either. Meanwhile DO avoid RCA, Westinghouse and especially Element TV's like the plague. RCA & Westinghouse are what I call fallen or has been brands. They used to be great, but now are overrated and even overpriced, at least with Philip's their not too bad and are priced to reflect their quality. Element I'll say Google it, there's actually many sites calling them things like disposable TV's and rambling about how their customer service reflects that. Unlike RCA and Westinghouse they are very competitively priced, no doubt why they remain popular. Ultimately an Element isn't too terrible IF it's for a kid's room or a bedroom TV that's not going to be used much. But obviously I've now turned this review into a comparison. So more about this specific TV. It was mostly easy to unbox and setup even by myself and being a fairly large TV. I personally use an antenna & blu-ray player for my viewing (meaning don't ask me about the smart features, I don't know and I don't care) and with those hooked up it's now performing every bit as good as a TV that costs twice as much. Definitely look for any Insignia TV on sale if interested in one. A, their seriously frequently on sale and B, while their a great value being a budget TV I wouldn't quite say their worth it at their typical full price. I do like the number of inputs and while I'm not into smart features it's nice to know their here as I do occasionally use them (just nowhere near enough to be a selling point for me). Anyway at the end of this an Insignia TV and this one specifically lives up to being an excellent choice for anyone on a budget. Absolutely recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy if you want for more than a year.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had it for about a year before we have hit the black screen of death.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were enticed by the price for the Fire TV, but returned it after two days. Picture quality was disappointing, compared to our old Samsung. Won’t make this mistake again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Internet issues?

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it 5 months and now its cycling in and out of wifi and resets anytime you try to do anything. Super f’ing annoying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for under 2 years and won’t connect to Wi-Fi.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JillianC,

      Thank you for taking time to write a review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation with this TV since it should be working correctly. Please reach out to us through the link below where we will gladly help you with this.

      Dina || Insignia Support || https://www.bestbuy.com/insignia BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not a gaming television.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT purchase if you plan to use this television for gaming. Modes switch, causing a black screen. Continuously have to turn tv off and back on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the tv for 2 1/2 months and all it does is flash and has a blurry presentation!! Very dissatisfied!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv turn on on its own i try everything to keep it off when not in use but it obly stay off if I unplugged it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello JuanR,
      We do apologize for what happened to your Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. I know it can be dissatisfying that its not working as expected. For further assistance, I'd like you to contact our support team at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Stay away from these!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv worked fine for less than a year then suddenly went out. Had the main board replaced under warranty now the tv works again but only in black and white.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 55" Class F30 Series LED 4K UHD Smart Fire TV! We understand that you're having issues with your fire TV. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your fire TV.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible not what I asked for or wanted was advised the wrong information for a quick sale

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Noturshitt

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent recived it so dont knowIt looks like a good tv

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TV Sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV doesnt turn on anymore. Crazy how fast it broke.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for taking time to write a review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.

      Dina || Insignia Support || https://www.bestbuy.com/insignia BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Tv remote

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv but the remote that comes with this tv sucks it stopped working after a month

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      I would like to express my concern about your experience with this product. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Thumbs down on this tv for sure!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor visual quality. Exchanged for a LG. MUCH BETTER!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect for casual TV viewing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great, sound is just fine for our needs (watching TV in the living room nightly, mostly movies/sports). Not sure if it's the right TV for someone intensely into the at-home movie experience, but for the casual viewer, the price/picture/sound are more than adequate. Super light, easy to mount, exactly what I was hoping for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    dont buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible didnt last 6 months... does not work. screen went out

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Unusable and unreturnable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv and 32 days after buying it, the tv died so I spent $400 on a tv I can no longer return!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DISAPPOINTED!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am unhappy with my purchase. It was not easy to set up and get started. Complicated process. Picture and sound are not great for a 4k tv

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thank you for taking the time to review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was returned there is a defect. Awaiting next steps from your team. Very disappointed,

    No, I would not recommend this to a friend