Customer Ratings & Reviews
- Model:
- NS-55F301NA22
- SKU:
- 6450247
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the superb picture quality and ease of use of the 55" Class F30 Series LED 4K UHD Smart Fire TV. Many appreciate the attractive price point and the TV's overall quality, citing positive experiences with setup and color reproduction. However, some users have expressed concerns regarding the remote control and reported instances of reliability issues. The volume control has also received mixed feedback.
This summary was generated by AI based on customer reviews.
Do Not Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the tv open boxed on May 14th, ended up returning it by May 22nd. I was only told the tv didn’t have a stand and no booklet which I didn’t mind because it was getting mounted anyway. By May 18th the Audio started shutting off by itself. The tv speakers would turn off on its on and you had to mess with the settings for it to turn back on. Seems to be a recall issue that isn’t being addressed or informed about.
No, I would not recommend this to a friendJunk TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like the insignia TV at all..Its always telling me I'm low on space.. I would have to delete apps all the time.. Also it didn't last very long before it went out I'll never buy another one..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Marilyn. Thank you for writing a review about our Insignia 55" Smart Fire Tv. I apologize that it always gives you an error message about you have a low storage even you already deleted other applications on it and did not last long. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
So not worth it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money and buy a reputable brand television. My insignia lasted 20 months and quit working. It cost more to fix than to replace. No more best buy brands for me. Should have bought a Samsung. Thanks best buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chris,
Thank you for taking the time to review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Short lived
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this tv 3 years ago this time of year for Christmas, it started having to constantly be restarted about 3 months ago, softeare was up to date and it just died. We didnt get 3 whole yrars put of it. Wont buy this brand again!
No, I would not recommend this to a friendBad picture not long lasting
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this a couple of years ago, about two Pontus ago the picture went out. Just went faded and blinks on and off. Now I’m worried about the 65 inch I bought in December. Not a good product
No, I would not recommend this to a friendStay away from Insignia
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible products. Spent 700 dollars on an Insignia Roku Smart TV and it had so many issues. After 4 and a half years and it became useless. There support just gave me a few lame troubleshooting steps and then said well sorry your warranty is over.
No, I would not recommend this to a friendJanky product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had my first repair in less than a year. Replaced the remote in a little over a year. Black screen of death at 2.5 years. I paid 299+, cost of repair 250 and they suggested another one same brand. Never.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MiishaW,
Thank you for sharing your experience with our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Poor picture quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture quality, looks like water rippling across the screen.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear about your experience with the Insignia™ 55" Class F30 Series LED 4K UHD Smart Fire TV. It’s frustrating to deal with issues like poor picture quality, especially after expecting a high standard of performance. The "water rippling" effect you're describing sounds concerning and could indicate a potential issue with the display or settings. Thank you for sharing your feedback; it’s important for both other potential buyers and for the continued improvement of the product. If you haven't done so already, reaching out to customer support for assistance or warranty options might be worth considering. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6450247.p?skuId=6450247
Don't buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this insignia 55 inch tv for 2 days and it keeps turning off and on. Very disappointing!! Customer service wasn't much of a help. I'm very sorry I purchased this tv.
No, I would not recommend this to a friendInsignia from China sucks!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No good. It would not come on and work. Had to return it! Got a Sony instead! Not going to buy anything from China anymore! We cannot fund an enemy that wants to do us harm. Bye-bye!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello There,
Thank you very much for taking the time to review our Insignia - 55" Class F30 Series LED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
No video
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bough,t picked up and setup the tv but it came out defective with no video just a black screen. Returning asap no wonder its on sale
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Evelyn,
Thanks for taking the time and effort to leave a review with our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Don’t waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product arrived timely YAY. Within 7 months of purchase the screen was split by multiple lines and within 7.5 months, the TV stopped working completely. Don’t waste your money!! TRASH!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback and we apologize for the issues you experienced with your Insignia TV. We strive to provide high-quality products and are disappointed to hear about your negative experience. We will pass this information along to our product development team for further review. If you would like assistance with a replacement or refund, please contact our customer service team for further assistance. We appreciate your business and hope to have the opportunity to make this right for you. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6450247.p?skuId=6450247
Uncertain
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote wouldn’t pair with TV. Got a new one and same thing. Tech coming in a few days. We will see
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our 55" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/suppo
Got a dud
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unboxed it literally minutes ago. There are Horizontal lines running down the tv tried power cycling and all that fun stuff still nothing. Very disappointed :(
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV , I understand how exciting a new purchase can be and how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your appliance, we'll be more than happy to provide any needed assistance.
Insignia Support
Irene
www.insigniaproducts.com/support
Broke tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sale to me when i open the box that tv is broke and you wary about 15 days that pass when you tv is new in box
No, I would not recommend this to a friendA waste of money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible tv. This tv picture color has no vibrancy. My Roku tv from Walmart has a better picture than this tv. I guess at the price point, you get what you pay for.
No, I would not recommend this to a friendTerrible Brand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible TV and brand . 2 bad experiences from this brand . I bought this TV brand new , came in damaged and defective.
No, I would not recommend this to a friendBlack Screen! DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for 3 years, then black screen all of a sudden. LED stopped working. Would not buy this TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CodyK,
Thank you for taking the time to review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
won't last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked great and was under 300 and completely died after 16 months consider it a rental it wont last long
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review for our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying that the tv no longer works, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Remote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote couldn’t program to the tv and this happened to me and my mother
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi There!
Thank you for taking the time to review our Insignia - 55" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support