Customer Ratings & Reviews
- Model:
- NS-55F301NA25
- |
- SKU:
- 6562188
Customer reviews
Rating 4.6 out of 5 stars with 2725 reviews
(2,725 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, price, and ease of use of the 55" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the ease of setup and the TV's size. However, some customers reported issues with performance, the remote control, and occasional screen problems. A few users also experienced connectivity difficulties.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not recommended
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought first one 5/29/24, got a yellow line appear on left going top to bottom. Switched it out 6/5/24 thinking i grabbed one from a bad batch... its 6/8/24 and already got a line through the left side that is striped of color.... not very happy with this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about the issues you've experienced with the TV. Providing reliable and high-quality products is important to us, and we're disappointed that you've encountered these problems with your purchase. If there's anything we can do to assist you further, please let us know. Your feedback is valuable to us, and we'll use it to review our quality control processes and improve our products in the future. Thank you for bringing this to our attention, and we apologize for any inconvenience this has caused. Keith | Insignia Support https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6562188.p?skuId=6562188
Rated 2 out of 5 stars
It’s ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio and video quality was slightly worse than expected initially. I got used to it after a bit though, overall a good TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts on the Insignia 55" Class F30 Series LED 4K UHD Smart Fire TV. It’s great to hear that after some adjustment, you found the overall experience positive. While the audio and video quality may not have met your initial expectations, your perspective on getting used to it is very valuable. Many users appreciate honest feedback to help them gauge whether the TV will suit their needs. If you have any other insights or tips for others considering this model, feel free to share! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6562188.p?skuId=6562188
Rated 1 out of 5 stars
Lost audio within a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV worked great for about 20 days. I used the TV as a set up for an Airbnb and we barely had a couple of guests. I did watch the TV couple of hours before the guest checked in a few days later did not complain so I’m not sure if they watched it, then I had another guest checking not sure if they watched it either but physically the TV looks in great shape and the audio is gone
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 55" Class F30 Series LED 4K UHD Smart Fire TV. We're glad to hear that it worked well for you during the initial usage. Your insights are valuable, especially as you prepare your TV setup for your Airbnb guests. We appreciate you taking the time to share your experience, and we hope to continue providing products that enhance your enjoyment and satisfaction. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6562188.p?skuId=6562188
Rated 2 out of 5 stars
Cheap and built cheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s already a faulty bulb and now I have a solid 2 inch thick strip down the TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the issues you've encountered with your TV, including the faulty bulb and the solid 2-inch thick strip on the screen. Ensuring high-quality and reliable products is essential to us, and we apologize for any inconvenience caused by these defects. Your feedback is valuable, and we'll use it to review and improve our product quality and support processes. If you need assistance with a replacement or repair, please feel free to reach out to us. Thank you for sharing your experience, and we appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6562188.p?skuId=6562188
Rated 1 out of 5 stars
Very bad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen has a lot of lines suddenly very bad experience, not advice to get it you will lose your money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us. We are sorry to hear about the issue with the screen displaying lines and the negative experience you've had. Your comments are valuable to us, and we will take them into consideration as we work to improve our products. We are committed to providing you with high-quality items that meet your needs.
Keith | Insignia Support
Rated 1 out of 5 stars
Line in the screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s a like popping up in the screen once in a while, a thick line
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t even had it a month and there is a 3 inch line going down the tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia 55" Class F30 Series LED 4K UHD Smart Fire TV. We appreciate your feedback. Your insights are important to us, and we will consider them as we strive to enhance our products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6562188.p?skuId=6562188
Rated 1 out of 5 stars
Don’t waste your money or time
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4.5 months and suddenly has a stripe of b&w picture! Total waste of money!
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Don't pause anything for more than 10 minutes...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay, so I just had a long review typed out, and when I left the screen to take pictures for my review, it deleted everything I typed out. So I'm just going to list a few things that stood out to me, because I'm not typing all that out again. I'm really impressed with this TV, but there's one thing that's extremely irritating about it, and it's the fact that if you pause the TV for more than 10 minutes, it will go to sleep. That shouldn't be a huge deal, but it becomes bigger when the TV is awakened, but it won't return to whatever you were watching, so you have to remember which app you were using (if you're like some people, who watch several different shows, via numerous apps). Unfortunately, I can't always just sit in front of my TV, so I'm one of those people who pauses it a lot. If I had realized this before I bought the TV, I probably would've kept looking for a TV that doesn't automatically go to sleep. That's definitely a feature that should be left as an option. The sound is great! When I ordered the TV, I assumed that I would need to buy a sound bar, but it doesn't need one. The picture is clear and vibrant, and while I tried to get photos that would show this detail, I apologize for any glare in them. Other than the pause/sleep issue, I'm extremely happy with my purchase.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Great value for price!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV! It's the perfect size for my apartment. Its still a nice large TV, without looking disproportionate to the space. The colors are really nice and my google devices all work well with it. I'm super happy!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Insignia 55 inch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve really enjoyed the Insignia 55” TV so far. Easy set up for the fireTV and super light in weight when assembling the stand. Quality picture as well and no issues maintaining connectivity when streaming.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic review! We're thrilled to hear that you're enjoying your Insignia™ 55" Class F30 Series LED 4K UHD Smart Fire TV. It's great to know that the setup was easy and that you're pleased with the picture quality and streaming connectivity. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is really great if your looking for something affordable and not trying spend an arm and leg. I was hesitant on buying this tv based on reviews but it’s better option then going with other brands meaning TCL and Hisense. If you use the tv properly it will not be destroyed in 5-10 years from reviews that everyone says. The picture quality is amazing when you sit far away it’s awesome but when you get up real close too the picture it dose look fuzzy but I use it more for regular tv. Yes I ran into some glitches at first like every other tv or electronic it isn’t prefect, when using the apps on the tv I turned it off too switch too live tv from my cable box it did somehow keep playing a video that I was watching I had turn the tv on and off couple times until it stopped running the app. And another problem I run into from time to time is trying switch the tv too HDMI it won’t show up right away too switch too your cable box or gaming system but you have wait few minutes until it shows up or keep turning the tv on and off which is annoying but it dose work. Other then those glitches this tv is fantastic and for the size and quality this tv is a steal. You won’t be disappointed if you buy this tv. Too conclude this review buy this tv you will run into less problems down the road then dealing with TCL TV’s. And one more thing the sound quality is amazing if you have good hearing you won’t need blast the speakers say putting the volume up too 25 or higher but if you have poor hearing you will want turn it up pretty loud between 25-30 but other than that buy this tv
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Price
Rated 5 out of 5 stars
Best option for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, great sound, really good image, remote works perfect and easy to navigate. No it wont compete with a tv like a top tier sony QLED but why spend that much when you can just buy this insignia and pay a 1/5 of the price and still have a great quality TV. I have a insignia 55” flatscreen tv that ive had and used from 2011 that still works perfectly and use in my garage. So thats why I decided to stick with the insignia ever since. 10/10 recommend.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Setup
Rated 4 out of 5 stars
Excellent Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic television. It's user friendly. Easy to navigate and set up. I have bought a few of these for my sons. Amazing sound as well.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Love my new TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the easiest tv to set up. It took me no more than 10/15 minutes. The color is excellent! And the price was very reasonable.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your fantastic feedback! We’re delighted to hear that you love your new Insignia™ 55" Class F30 Series LED 4K UHD Smart Fire TV. It’s great to know that the setup was quick and easy, and that you’re impressed with the color quality and the reasonable price. |Angelica| Insignia Products|
- Pros mentioned:Color, Ease of use, Picture quality
Rated 5 out of 5 stars
Perfect!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful Picture, Color, love the Apps, Convenient Remote, Easy to Use
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Setup
Rated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good value and quality, Easy set up , very good picture . no complaints
I would recommend this to a friend - Pros mentioned:Picture quality, Setup
Rated 5 out of 5 stars
Big Screen, Small Price, Great Quality!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up this Insignia 50” TV for my patio, and let me tell you, it’s the best bang for your buck out there. As a guy who works long days, when I come home, I just want to kick back, watch the game, or catch up on some shows—and this TV delivers. The picture quality is sharp, the colors pop, and it handles fast-moving stuff like football without a hitch. Setting it up was a breeze. The built-in Fire TV is awesome—I didn’t even need a separate streaming stick. Netflix, Prime, Hulu—it’s all right there, and the remote’s voice control is actually handy. Sound’s good for a flat-screen, but I hooked it up to a Bluetooth speaker, and now it feels like I’m at the movies. For the price, you really can’t beat it. If you’re looking for a solid TV that won’t drain your wallet, this is the one. Whether it’s for watching sports or family movie nights, it’s a great pick. Five stars, hands down!
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Insignia smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with my new smart tv. It’s very light, modern and colors are well defined and neat. I can watch my old YouTube soap operas with great quality of images and sound is perfect as well. It has a lot of features and right now exploring. Price was also amazing for such a good product. I truly recommend this tv.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for sharing your wonderful experience with the Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. We’re delighted to hear that you’re enjoying the high-quality image and sound, as well as the modern design and lightweight feature of the TV. For more product information, please check the link below. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6562188.p?skuId=6562188
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
GREAT DEAL !!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Had a 4k 48in. dumb TV for like 6 years I got a bee in my bonnet to go with a smart TV to get all the free stuff you can have with wi-fi connection. shopped around and discovered this TV on sale for forth of July holiday week It has what I wanted 4K large size good image and wi-fi hook up. this TV is light I was able to lift it out of the box by my self and attaching the legs was straight forward. I hooked my HDMI into the 3 sockets my co-axial aerial antenna into its jack and my stereo into the headphone out jack supplied (no idea how the included speakers sound but prolly fine) when starting out syncing to your wi-fi is one of the first options and is easy to do. some updates will happen then you are on your way. The remote is easy to use haven't tried alexia yet but maybe one day. the TV was delivered for free and has no dead pixels etc. everything works as expected. the picture is very sharp and I like it. I took the 5 year extended plan just in case but not expecting problems. I would recommend this TV to a friend who wants a smart TV at a good price !!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We appreciate your kind words, DavidD. It’s fantastic to know you had a great experience with us. Your satisfaction is our top priority! - Carl | Insignia Products













