Customer Ratings & Reviews
- Model:
- NS-55F301NA25
- |
- SKU:
- 6562188
Customer reviews
Rating 4.6 out of 5 stars with 2725 reviews
(2,725 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, price, and ease of use of the 55" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the ease of setup and the TV's size. However, some customers reported issues with performance, the remote control, and occasional screen problems. A few users also experienced connectivity difficulties.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Decent TV for the cost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have FireTV sticks on other TV's so was familiar with the OS which is a big benefit. The cost on sale was really good. Picture quality is good for this size and the sound is decent. It integrates streaming live channels (like Pluto) along with over the air free antenna channels so you can scroll through the channel guide on one screen (except for Roku live). I don't know if I would recommend for movie night in a home theater or gaming but for everyday TV watching it is very good. I like that the remote is the same as Fire Sticks. The OS does seem to freeze up every couple months. Simply turning off and on does not fix it but rather it needs to be unplugged for a few seconds. That fixes it but beware if your set up makes it difficult to reach the plug (either the wall or the back of the TV). That's why I took off 1 star but for a 55" smart TV under $300 I can't complain too much.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your detailed feedback! We're glad to hear that you're enjoying the FireTV stick's OS and the integration of streaming and antenna channels. It's great to know that the picture and sound quality meet your expectations and that you find the remote familiar and convenient. We appreciate your note about the occasional OS freeze and the workaround you've found. Your insights are valuable, and we'll consider them for future improvements. Thanks for sharing your experience! If you have any other comments or suggestions, feel free to let us know. - Carl | Insignia Products
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
What a little gem for a fair price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was somewhat skeptical about this purchase, but was I wrong for only $230 with tax this is a great purchase and comes with fire TV the latest version. Win Win for me. Picture is good and sound is really good for less than $250 what a deal.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for a Great price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My older Samsung 55 had issues with the remote sensor so it basically rendered the TV useless. Had to replace and wanted something with FireTv built in, as I don't care for Samsung's 'smart' app index and UI. This was an inexpensive but highly rated TV so went ahead and bought it. So far it has been excellent. Picture seems to be on par with any of the Samsungs I own or have owned. Was hesitant with the 'store brand' aspect, but so far no complaints. Aren't they all about the same now anyway? Recommended.
I would recommend this to a friend - Pros mentioned:Color, Price
Rated 5 out of 5 stars
Awesome gifts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of the 55 inch TV's for my granddaughter and grandson for their birthday, age 10 and 11, a couple weeks ago. They love them, awesome tv great color and awesome price
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback, PatsyB! We're thrilled to hear that your grandchildren are enjoying their new Insignia™ 55" Class F30 Series LED 4K UHD Smart Fire TVs. It's fantastic to know that the color and price met your expectations. Your satisfaction and their happiness mean a lot to us. If you have any other thoughts or need further assistance, feel free to reach out. Have a great day! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6562188.p?skuId=6562188
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
My Big Toy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing! I love this is very big in size. The picture shows perfect.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your enthusiastic review, LatishaB! We're thrilled to hear that you're enjoying the size and picture quality of your new TV. It's great to know it's meeting your expectations.
- Shiela | Insignia Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Clear 55" Insignia Smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my son this beautiful 55" Smart TV for Christmas. He love sit. Beautiful clear screen and the column is crispy clear. He's enjoying it everyday playing his games and watching his favorite TV shows. Insignia you rock!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great Value Smart TV for a Kids’ Room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Insignia 55” F30 Series 4K UHD Smart Fire TV was a fantastic choice for my kids’ room! The clear and vibrant picture quality makes movies, shows, and games look great. The built-in Fire TV integration is a huge plus—it makes accessing streaming apps super easy without needing an extra device. The setup was quick, and the interface was user-friendly, perfect for kids to navigate independently. The sound is decent for a built-in speaker, though pairing it with a soundbar would enhance the experience. For the price, this TV offers excellent value and functionality. This is a fantastic option if you're looking for an affordable and reliable 4K smart TV!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your detailed review, Jake! We're delighted to hear that the Insignia™ 55" F30 Series 4K UHD Smart Fire TV is a hit in your kids' room. It's great to know that the picture quality, built-in Fire TV, and user-friendly setup have made it a fantastic choice for your family. If you decide to pair it with a soundbar for an even better audio experience, feel free to check out our selection. Enjoy your new TV! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great but for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and easy to install! Love my TV. Light weight and easy to operate
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Manufacturing quality needs help
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV for our camp. Used it from August to October and were very happy with the picture and tv overall. Fast forward to May 2024 and our 1st night at camp we notice a spot on the screen. Go to wipe it off and realized it was a bug under the screen. Best Buy tells me its not a manufacturer defect and wont be covered. Now we're stuck with it until the TV dies?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention. We apologize for the inconvenience. We take quality control and customer satisfaction very seriously. We recommend reaching out to our customer service team directly for further assistance with your issue. They may be able to provide additional support or guidance on potential solutions. -- Ed | Insignia Support |
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Exceeded Expectations!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has exceeded my expectations. From ease of use to great picture and simple remote. In addition it was very inexpensive. Worth a look!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your wonderful feedback! We're thrilled to hear that the Insignia™ 55" Class F30 Series LED 4K UHD Smart Fire TV has exceeded your expectations. It's great to know that you find it easy to use, with a great picture and a simple remote. We're also glad you found it to be a great value. If you have any other comments or need assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products|
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture. Love that it’s easy to use and has all the apps already set up. This is my 3rd fire tv that I upgraded to from older models
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We're delighted to hear that you love the clear picture and ease of use. It's great to know that the pre-installed apps are meeting your needs. We appreciate your loyalty and are glad that your upgrade to the latest Fire TV model has been a positive one. Keith | Insignia Support
- Pros mentioned:Picture quality, Price
Rated 4 out of 5 stars
Great TV especially for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great has a nice picture and the ability to stream right out of the box. Don’t expect all of the bells and whistles of a high end and higher priced TV. If you are looking for a solid TV at a budget price this is your choice.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ 55" Class F30 Series LED 4K UHD Smart Fire TV. We’re delighted to hear that you are pleased with the picture quality and the streaming capabilities right out of the box.
We appreciate your honest feedback about the features and value of the TV. It’s great to know that it meets your expectations as a solid, budget-friendly option.
If you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for choosing Insignia! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Good TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far my tv has been working good, only little issue the power cord is kinda short, needed an extension cord. I still got a great deal thanks to BestBuy. Tv Delivery was great. I just hope this tv lasts a while for me :)
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that your TV is working well and that you got a great deal with Best Buy. We appreciate your understanding regarding the power cord length and are happy to know the delivery went smoothly. We hope your TV continues to serve you well for a long time!
- Carl | Insignia Products
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Excellent 4K FireTV value.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is an excellent value. I use it in my Home Office/Spare bedroom and it has good sound and a nice picture. Perfect for my needs.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv Ive owned. Great picture and sound. Many options available via the fire tv platform, i can even connect my wireless headphones so only i can listen. Thats what i love most about this tv
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Good product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this brand affordable pricing with good quality
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the kind words! We’re so glad to hear you’re enjoying the combination of affordability and quality that Insignia offers. Your support means a lot and we’re happy the product met your expectations.
Keith | Insignia Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
simple
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was easy to set up and connect to my amazon account. The picture is perfect and the sound is great even without turning the tv up very loud.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. It's wonderful to hear that the setup was simple and that you're pleased with the picture and sound quality. Your feedback is valuable and will certainly help others in making an informed decision. Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Nguyen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv, color, picture very clear. Expecially the price. Never happy to buy a tv that meet my mom expectations
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review! We're thrilled to hear that you and your mom are enjoying the Insignia™ 55" Class F30 Series LED 4K UHD Smart Fire TV. It's great to know that the color and picture quality have met your expectations, especially at such a great price. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sumsung, who!? Insignia is in!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has high quality definition and audio. I’ve always purchased Samsung, and had my doubts because it’s not the typical go to tv brand, but Insignia definitely has a competitive product here at a much lower price point. I was so impressed that I returned for another tv, a 75” this time around.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Insignia TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As always Best Buy knocked it out of the park. I went in to buy a new Sony or LG television but the young gentlemen showed me this one, on sale for less than $200.00 ( unbelievable right). My space only allows me a 55” which is now a little hard to find. I love it, beautiful picture, a great sound and I can tell Alexa to turn it off. I am truly impressed. Marilyn
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's wonderful to hear, Marilyn! It sounds like you had a fantastic experience at Best Buy and found an incredible deal on an Insignia TV that perfectly fits your space and needs. We're so glad the picture and sound quality are impressive, and the Alexa integration is a great bonus! Enjoy your new TV! - Carl | Insignia Products













