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Customer Ratings & Reviews

Your price for this item is $189.99
The comparable value price is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 2504 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the excellent picture quality, ease of setup, and ideal size of the 55" Class F50 Series LED 4K UHD Smart Fire TV. The lightweight design is also appreciated by some users. However, a few customers have noted that the button layout could be more user-friendly and the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,503 reviews
  • Rated 1 out of 5 stars

    WORST TV EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORST TV EVER BOUGHT KICKS ME OUT OF APPS AND FACTORY RESETS OR SOMETHING ON ITS OWN NOW CANT EVEN GET REMOTE TO PAIR TO EVEN USE IT included pic screen it’s stuck on cuz remote wont pair past 2 days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    glitchy as cqn be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    apps glitch a ton, had to restart over and over to get some aps to work, sound was awful youll have to get an external speaker to understand anything. Picture was meh. I thought id go the cheap route, and ended up returning it and getting a much better tv. I would not buy this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Received the wrong tv. But the one I have is g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t review this item because I have someone else’s television. I’ve contacted and emailed but to no success.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible tv dont fall for the cheap price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apps force close by them selves almost instantly cant even watch the tv in peace without it doing want it wants will probaly never buy a insignia tv again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv was nice when it worked, had to return it, it kept turning itself off and rebooting. Returned to Best Buy they were very nice and accommodating took back the Tv and we got a TLC

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re sorry to hear that the TV didn’t perform as expected, but we’re glad the return process at Best Buy was smooth and that their team was accommodating. Your feedback is important to us as we continue working to improve product reliability and customer satisfaction.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Simply did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, horrible product! Would not download any apps (needed for streaming) and only seemed to let Amazon based apps function. I had to return

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers went out in 6 weeks. I was really enjoying my purchase until then

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this TV!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst TV ever created!!! Everything was awful, picture quality looked like some kid in kindergarten drew it with crayon outside the lines. This is a very bad TV!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Regretted this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this thing fir 2 weeks and it went nuts. Start rebooting on its own, freezes, changes back and forth between imputs, currently onmy way to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the tv i picked up is defective and started showing about a month after i purchased it. Now Best buy and Geek Squad helped me out to diagnose what the issue is and at the end of the day they helped me with exchange to my new one coming today.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    TV quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could hear the tv unless you turned to 70. It was not worth it. Returned the tv.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken before use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't review this item as it was broken when I pulled it out of the box. The store did not have others so I don't have this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's a 200$ tv what do you expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I payed for it yes I got my money value but is it a good tv no

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy TV - sound defective

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is defective. TV needs to be unplugged for a minute EVERY TIME it's used in order to get the sound to come on. Bought 3 Insignia Fire TVs and this happens on all 3.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV two months ago and it went out a week ago. It just stopped working and connecting to Wi-Fi. Now I have to wait another week for another appointment.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Size problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box says 55” but it’s 55” vertically and 49” horizontally.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk! Do not buy!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk! Do not buy. First the remote didn’t work and I had to get a replacement. Only the official Insignia remotes work. Then once I got it to finally turn on, the sound doesn’t work. It’s glitchy and slow. Don’t waste your money on this!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Janky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy. They’re manufactural messed up sound unexpectedly coming in and out. Best Buy will not accommodate you!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound turns off no mattet what i am watching on every station. Resetting does not work. Does it every 30 minutes or so

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended this company

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad quality buy samsung ,vizeo or lg or something else but not this company very poor not clear quality

    No, I would not recommend this to a friend