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Customer Ratings & Reviews

Your price for this item is $189.99
The comparable value price is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 2504 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the excellent picture quality, ease of setup, and ideal size of the 55" Class F50 Series LED 4K UHD Smart Fire TV. The lightweight design is also appreciated by some users. However, a few customers have noted that the button layout could be more user-friendly and the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,504 reviews
  • Rated 1 out of 5 stars

    Can't download "supported" apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says it supports multiple different streaming apps, but would then state "not compatible" when I tried to download them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started to give me probles with the image since the first month of use. When I send it to the geek squad they say its going to take 3 month untill they can send it to fix it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 months and the power cord constantly gets lose, causing static in speakers. Extremely slow. Will never buy another fire tv

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap but not a good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this tv now 15 days and its been recently glitching real badly and ofcourse its been over 14 days so Best But wont take returns anymore. Dont waste your money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened the box to find that the frame had pulled away from the screen at the top. The glue used to adhere the screen to the plastic frame did not hold. I have other Insignia sets and they were all fine so maybe something with this model? Returned tv.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, BrianG. We’re sorry to hear about the issue with the frame on your TV. Your experience is important to us, and we appreciate you sharing your thoughts. If you need further assistance, we’re here to help. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Stopped working properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this tv and already the remote doesn’t turn the tv on unless I first unplug my tv. Not satisfied.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible Picture. This brand is not HD, 4K, or anything else. Cheap tv, cheap picture.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We're sorry to hear that the picture quality did not meet your expectations. We strive to provide products that offer both value and performance, and we appreciate your feedback as it helps us continue to improve.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this TV July 8, 2025 and on August 25 the TV went completely out. When you turn it on, it just shows Colors. How can the quality of any product be that bad in today’s Tech Environment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than two weeks and sound is already messed it. The audio just stopped working mid show

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TV Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time i brought the TV it messed up and the second started splitting while using certain apps also while using the Xbox.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working within 4 months. No support to resolve

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great TV for Office Presentations and Training

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this TV in our office mainly for staff meetings, performance reviews, and training videos by connecting a laptop, and it’s worked out really well. The screen is large, clear, and easy for everyone in the room to see, even when displaying spreadsheets, slides, or video content. The picture quality is sharp and bright, which helps when showing detailed information or charts. Connecting a laptop is simple, and we haven’t had any issues with compatibility or lag. It turns on quickly and just works, which is important when meetings are already on a tight schedule. We don’t use it for streaming, but as a display for presentations and training purposes, it’s been reliable and effective. For the price, it’s a solid choice for an office or conference room setup.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    55 inch tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv isn’t working and keeps freezing during use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is horrible, but you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was supposed to receive a washer and a TV. I only received the TV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So upset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible tv. Not watchable! Picture shakes and goes in and out . 1/4 of the screen is gone !

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for bringing this to our attention. We’re sorry to hear about the issues you’re experiencing with the TV. That’s certainly not the experience we want for our customers. We take feedback like this seriously and appreciate you sharing the details so we can continue working to improve our products and support. – Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Tv review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new tv did not work had to wait a month for new tv to come in and the date had to get rescheduled.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible cannot navigate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is terrible to navigate all we want to do is access our spectrum cable and it’s next to impossible. And now it’s too late to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope don’t do it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money on this unless you like reinstalling apps and software every 2 to 3 days

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! That sounds incredibly frustrating. Constant reinstalling shouldn’t be part of the experience. Thanks for flagging this—we’ll make sure this kind of feedback gets to the right team.

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is very slow it moves very slow after i press a button it was glitching the first day i bought it i do not like this tv at all

    No, I would not recommend this to a friend