Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $189.99
The comparable value price is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 2509 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the excellent picture quality, ease of setup, and ideal size of the 55" Class F50 Series LED 4K UHD Smart Fire TV. The lightweight design is also appreciated by some users. However, a few customers have noted that the button layout could be more user-friendly and the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,509 reviews
  • Rated 1 out of 5 stars

    Tv review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new tv did not work had to wait a month for new tv to come in and the date had to get rescheduled.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible cannot navigate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is terrible to navigate all we want to do is access our spectrum cable and it’s next to impossible. And now it’s too late to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope don’t do it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money on this unless you like reinstalling apps and software every 2 to 3 days

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! That sounds incredibly frustrating. Constant reinstalling shouldn’t be part of the experience. Thanks for flagging this—we’ll make sure this kind of feedback gets to the right team.

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do not recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is very slow it moves very slow after i press a button it was glitching the first day i bought it i do not like this tv at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t ever purchase this tv the screen starts to shake after few days of purchase and has a bad resolution

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Speakers Didn't Work

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers weren't working but the return process from BestBuy was smooth.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It glitches not happy at all I was better off waiting for something better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tv review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software on this tv is bad can’t even connect to my WiFi

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst tv invented, everyone who says it sucks id correct and everyone else is a bot or lying

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged product did not replace timely

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was damaged. Told someone would call us to schedule replacement. No one called.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by the damaged product and the lack of follow-up regarding your replacement. We understand how frustrating this must be, and we are committed to making things right. We will make sure your concern is addressed promptly and that the appropriate steps are taken to resolve the issue. Your satisfaction is important to us, and we appreciate your patience and understanding. – Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    very bad tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no good after 1 week the tv was bad picture never buying this again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont do it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage, blurry, halo lines both sides, returned few days later

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv company should stop making tvs. Worst I’ve ever had.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    55 inch tv that’s defective

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it a month. It’s defective. Will return next week for a replacement

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay Away from the TV or the brand and Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Stopped working it’s a piece of crap The brand sucks

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience with the Insignia™ 55" Class F50 Series TV. We understand how frustrating it can be when a product doesn’t meet expectations, and we sincerely apologize for the inconvenience this has caused.

      Your feedback is important to us and to the manufacturer, and we’d like to help make things right. If you haven’t already, we recommend reaching out to our customer support to explore possible solutions, including warranty options or technical support.

      We appreciate your input—it helps us improve and better serve our customers in the future. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Setup ease, Weight

    Rated 5 out of 5 stars

    Reviews

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is of good quality so far. Picture is good ... not as sharp as other brands though. The sound is good. The television is light weight. Lighter that it appears to be. The set up is quite easy to do. Whether it on a wall mounted or just on the stands.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    My personal review of my Insignia 55" Class F50 Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV 's 4K Ultra HD (2160p) resolution provides a very clear performance. The TV has 3 HDMI ports which is great. DTS Virtual-X Sound technology creates a 3D sound encounter. The built-in Fire TV meets my needs. It is a it relatively lightweight for a 55-inch television which allows for easier handling during setup. The TV's own version of a fire stick excellent for streaming!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    MBartl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic tv! I am 80+ and a bit technically challenged but managed to set this tv up and enjoy the benefits using wi-fi. I ditched my cable!! I just purchased this second one for the bedroom. The first one is 3 years old and I have had no problems. Great picture and sound! Thank you B EST BUY !!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Good deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality and is easy to set up with good features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great value for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new tv to replace existing one damaged due to power surge. The Insignia 55" F50 was a perfect fit due to price and availability. The pickup process was easy and quick; and the new tv set up was straight forward and simple. The picture and sound are adequate for our needs- which are just general tv viewing. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're so glad to hear that the Insignia™ 55" F50 Series Smart Fire TV was the perfect replacement for your setup. It's great to know the pickup and installation process went smoothly and that the TV meets your everyday viewing needs.

      We truly appreciate your recommendation and are here if you ever need assistance in the future. Enjoy your new TV! Ivy | Insignia Support BBY-ExBrand_Insignia