Customer Ratings & Reviews
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FEATURES:
- 160p Screen Resolution
- Antenna/Cable Input
- HDMI Input
- Parallel Refresh Rate
- Headphone Jack
- Audio Output
- Wireless Digital Output
- Optical Audio Output
WARRANTY/SUPPORT:
- Best Buy and Insignia offer a limited warranty.
- Please recycle this box to help conserve natural resources.
- For more information about warranty and support, visit Best Buy.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/d9ec79da-15df-4d39-934a-5f9c9726d885.jpg)
- Model:
- NS-55F501NA26
- SKU:
- 6607832
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the excellent picture quality, ease of setup, and ideal size of the 55" Class F50 Series LED 4K UHD Smart Fire TV. The lightweight design is also appreciated by some users. However, a few customers have noted that the button layout could be more user-friendly and the volume could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Ok tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture nice but very frustrating while watching something the TV keeps auto sending me back to the Home Screen
No, I would not recommend this to a friend You get what you pay for - kind of....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The old, lesson - you get what you pay for.Turnign this TV on, takes forever!I''ve had it for less than a mopnthand it tkes a long time to w"warm up". And when tryoing to move from the homw =e screen to live (cable( tv invoves a whole process of gogun through t menu and then waqiting... and then often having to go through the process again because the c=screen goes blank. And now, when switching to one of the streamoinng services (any of them) the screen turns green for a a while and won't follow commands. I'ts a pain in the butt!
No, I would not recommend this to a friendSpend more for a better brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is ok but not the best quality. A little disappointing
No, I would not recommend this to a friendFiretv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good tv. It just lags a little. I have had worse tvs before.
I would recommend this to a friendHorrendous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible TV. Takes several minutes to boot up every time I turn it on. The os constantly crashes so I have to use a streaming stick as a workaround. Even using the streaming stick the TV freezes regularly, forcing me to reboot and consequently wait several minutes again. The fun doesn’t stop there: after a five minute boot up, sometimes there is no sound for an additional five minutes before it randomly comes on. It’s an absolute nightmare and embarrassing to use in front of company. Do not purchase this TV, spend a couple hundred bucks more for a quality product that will last you a long time.
No, I would not recommend this to a friendWorst tv ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not believe the “4k” nonsense, this tv looks and sounds like ut is circa 2001. To hear anything, the volume has to be 19+. The clarity is and color is much worse than the 5 year old toshiba it replaced. It wasn’t much cheaper than an equivalent sony/vizio but everything is worse. It is so dependent on amazon, that if you want to log in a different prime user, it wiped out all installed apps associated with the original amazon profile. I wish we had brought it back in the return window because now we are stuck with a junker. Spend $30 more and get a different brand
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Insignia Customer, thank you for taking the time to share your experience with the Insignia 55" F50 Series TV, and we’re sorry to hear that the picture quality, sound performance, and overall setup have been so disappointing for you; we understand how frustrating it is when a new TV doesn’t meet expectations, especially when it feels like a step backward, and feedback like yours is incredibly important as it helps us evaluate where improvements can be made in both performance and user experience, so we truly appreciate you letting us know about your concerns.
Darshan | Insignia
Do youre homework before you buy !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nicetv for the money but the one flaw is even though its a s smart tv there ar certain apps it does not support such as th Specrum app had to put an old Roku i had and thats how i can watch spectrum
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the heads-up, Jerry! That’s a helpful tip for others—some apps may require a workaround like your Roku. Glad the TV still delivers solid value overall!
— Shiela | Insignia Support
Low volume
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is very nice, but the volume is lower on it than our previous tv and we had to purchase a sound bar so that we could adequately hear.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that you’re enjoying the TV overall. We understand how important sound quality is, and we appreciate you sharing your experience with the volume levels. It’s great that adding a sound bar helped enhance your setup. Your input is valuable and helps others make informed decisions. We appreciate your support. – Keith | Insignia Support
Horrible volume control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound isnt working right and ive tried everything I could. This tv was bought by default because my other insignia 55 inch broke down within 4 years. No more insignia televisions for me after this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear Insignia Customer, hank you for taking the time to share your feedback. We’re sorry to hear that your experience with the Insignia™ 55" Class F50 Series LED 4K UHD Smart Fire TV, Model NS‑55F501NA26, has been impacted by sound issues. That’s certainly not the experience we want for you. Your feedback is important to us and helps us continue improving our products and overall customer experience. Please feel free to contact us directly at 877‑467‑4289 or [email protected], and we will be happy to assist you.
Rafay | Insignia Products
Audio out after only 18 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the 55" Insignia TV on 10/27. Audio stopped working on 11/14 (18 days). Returned it to the store 11/22 and they said it was already outside their return policy, but still under manufacturer warranty. (BestBuy owns Insignia). Only option was to sent the tv back to Insignia to have them repair or replace. Will take 3-4 weeks. In the meantime, I accidentally left my wall mount bracket on the tv and tried calling the store to get that bracket removed so I could come pick it up. Called the local store # 5 times and it kept routing me to people in another country who could not help me. Finally got so angry I demanded to talk with the local store manage and they finally routed me to the store voicemail. Bad product, bad customer service, bad policies, lousy communication.
No, I would not recommend this to a friendSound not so great. Good TV for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is flat, even after adjusting equalizer. Must use a speaker system with this TV. Overall good price on a sale.
I would recommend this to a friendNot great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price but it does not function well. We have to reset back to factory settings often to get the guide to work. Also when I use the guide it only works about 1/3 or the time. So when we want to watch channel 12 and we select that from guide it always goes back to channel 2. So we have to do it al least 2x to get the right channel.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Horrible TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this TV. Fire TV is a joke. I can't hook this up to Wi-Fi. Insignia couldn't help me. So I have to stream using my phone's hotspot. Only reason why I gave it one star is the picture is actually good
No, I would not recommend this to a friend Same brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 1 by 2014 and somehow broke the lcd, then bought the same one, after a month of using it, it started to freeze while using it
No, I would not recommend this to a friendYou get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At random moments it will freeze and i will have to unplug it for it to restart
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jay, thank you for taking the time to share your feedback. We’re sorry to hear that your Insignia™ 55" Class F50 Series LED 4K UHD Smart Fire TV, Model NS‑55F501NA26, is freezing at random moments and requires unplugging to restart. That’s not the experience we want for you, and we understand how frustrating it can be when your TV doesn’t perform reliably. Your feedback is important to us and helps us continue improving our products and overall customer experience. Please feel free to contact us directly at 877‑467‑4289 or [email protected], and we will be happy to assist you.
non review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning as it was too big for the space
I would recommend this to a friend2 issues in less than a month
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had audio issues within a week of purchase. Called the store they asked if I had anything attached to it stated I had a sound bar. I removed it no more sound issues. Then a new issue popped up the TV started cutting out
No, I would not recommend this to a friend- Cons mentioned:Volume
Not Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even two months and am having issues with volume on tv. Can barely hear it and it’s on 100!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Mema, thank you for sharing your feedback. We’re sorry to hear that you’re experiencing volume issues with your 55" F50 Series Fire TV, especially after only a short period of use. This is certainly not the experience we want for our customers. Your feedback is important to us and helps us continue improving the quality and performance of our products. Please feel free to contact us directly at 877‑467‑4289 or [email protected] so we can assist you further.
Andres | Insignia Products
Keep looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way too laggy. Quality is pretty okay for price point but the software is the biggest drawback
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer,
Thank you for your feedback. While we're glad to hear the picture quality meets your expectations for the price point, we are sorry that the software performance hasn't been as smooth as it should be. Thank you for your review, as it helps improve our future products.
Allen | Insignia
Tv in box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s still in the box and I haven’t opened the box up yet, hope it works
I would recommend this to a friend
