Customer Ratings & Reviews
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FEATURES:
- 160p Screen Resolution
- Antenna/Cable Input
- HDMI Input
- Parallel Refresh Rate
- Headphone Jack
- Audio Output
- Wireless Digital Output
- Optical Audio Output
WARRANTY/SUPPORT:
- Best Buy and Insignia offer a limited warranty.
- Please recycle this box to help conserve natural resources.
- For more information about warranty and support, visit Best Buy.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/d9ec79da-15df-4d39-934a-5f9c9726d885.jpg)
- Model:
- NS-55F501NA26
- SKU:
- 6607832
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the excellent picture quality, ease of setup, and ideal size of the 55" Class F50 Series LED 4K UHD Smart Fire TV. The lightweight design is also appreciated by some users. However, a few customers have noted that the button layout could be more user-friendly and the volume could be improved.
This summary was generated by AI based on customer reviews.
Not worth buying
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased tv and the screen was cracked. Best Buy employee gave me a difficult time with returning the tv the same day I purchased it with my receipt.
No, I would not recommend this to a friendUnhappy with my purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was awful. It stopped working good after three weeks. I suggest you get another one.
No, I would not recommend this to a friendNetwork connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though I add networks to TV, for some reason doesn't remember them
No, I would not recommend this to a friendBad TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound sucks, slow as heck.. get that Roku tv !!! This suck
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Delphine, thank you for taking the time to share your experience with us. We’re sorry to hear that your 55" F50 Series TV did not meet your expectations, and we appreciate you bringing this to our attention. Your feedback will be shared with our team as we continue working to improve our products and overall customer experience. Thank you again for your feedback.
Vennila | Insignia
TV Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV screen was broken and then when I tried to exchange within the 15 days I was giving a lot of pushback and the customer service was not nice at all
No, I would not recommend this to a friendEl paso Best Buy bad experience.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one "open box" from Best Buy El Paso, they just wrap the TV on plastic with no control and accessories, also the description says "excellent" like new, but the TV was not in that condition. Horrible experience from the store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Insignia Customer, Thank you for sharing your experience. We’re sorry to hear the open‑box TV you received did not match the listed condition that’s certainly not the standard we aim to provide. We appreciate you bringing this to our attention and understand how disappointing this situation must have been. If you need any additional assistance, please feel free to contact BestBuy support team at 1(888) 237-8289.
Lucien | Insignia
Sound/volume
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After I get a notification from Ring (since it’s connected to my Amazon), there’s no sound or there’s a static sound.
No, I would not recommend this to a friendTV issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv keeps switching channels on its own. I want to take it back but I have already paid someone to mount the tv on the wall I would have to pay them to take it down exchange it and pay them to put it back up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, and thank you for taking the time to share your experience with the Insignia 55" Class F50 Series LED 4K UHD Smart Fire TV. We’re truly sorry to hear that the TV is switching channels on its own. That kind of issue can be incredibly disruptive, and we understand how disappointing it is, especially after you’ve already paid to have the TV mounted and would face additional costs to remove and reinstall it.
We appreciate you bringing this to our attention, as feedback like yours helps us improve our products and support. If you’d like help diagnosing the issue or exploring possible solutions before considering a return, our support team is here for you at 1‑877‑467‑4289 or [email protected].
Adam | Insignia
Just okay.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just an okay TV. Apps crash (Hulu constantly). Inputs are delayed a lot. Screen can’t be seen if you’re off center. Get what you pay for. Fine for a cheap TV
I would recommend this to a friendWorst TV I’ve ever bought
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV constantly freezes and exits apps randomly. The live TV app goes to the wrong channel every time. If you try and turn up the volume it increases 5-6 levels randomly. Reset the TV updated software and still have issues. The FireTV software is a horrible UI.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Edward, thank you for sharing your feedback. We’re sorry to hear that your TV is freezing, exiting apps unexpectedly, and having issues with channel selection and volume control. That’s definitely not the experience we want for you. Your feedback is important to us, and it helps us continue improving both our products and the overall customer experience. Please feel free to contact us directly at 877‑467‑4289 or [email protected] and we will be happy to help you.
Rafay | Insignia Products
not good resolution
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good price point but didn’t like pictures quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Savan,
Thank you for sharing your thoughts on the 55" Class F50 Series TV. We’re glad the price point worked well for you, and we’re sorry to hear the picture quality didn’t meet your expectations. Feedback like yours helps us identify where we can improve future models. We appreciate you taking the time to leave a review and for choosing Insignia.
Allen | Insignia
piece of junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. I attached an antenna, scanned for channels and watched local TV for an hour. When I came back, local TV was gone and could not get any channels when I tried to rescan. It randomly turns itself off when I am watching a show. The sound is inconsistent. It will be barely adible during dialog, the it is blasting the dialog. Piece of junk.
No, I would not recommend this to a friendTV came defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV came defective. The audio sounded muffled and you couldn’t hear it clearly. I was able to exchange it, but it’s not the first time I’ve gotten a defective TV from Best Buy. Previously, I had bought a Toshiba TV, and after two and a half years, the audio also started failing. Unfortunately, in that case I couldn’t exchange it because too much time had passed since the purchase
No, I would not recommend this to a friendVery disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this tv. I've had this tv almost 2 months and the sound keeps going out or either it will be very low. To resolve the issue temporarily I have to keep restarting the TV. Then it freezes a lot saying my Internet is the issue but I don't have those issues on any of my other tvs.
No, I would not recommend this to a friendProblems NOT solved!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello I paid $125.00 for someone to come to my house and fix a problem however it came back how do I either get a refund or have somebody come back out and fix it at no charge?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Insignia Customer, Thank you for reaching out and sharing your experience.
We’re sorry to hear the issue returned after your service appointment.
You deserve a proper resolution, whether that’s a follow‑up visit or guidance on next steps.
Please contact us at 877‑467‑4289 or email [email protected] so we can assist you directly.
We appreciate the chance to make this right for you.
Lucien | Insignia
Not good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend it because it goes out of nowhere and is not heard if not at 30.
No, I would not recommend this to a friendMaybe a dud?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Intermittent sound and video quality issues. Both audio and video just stop working occassionally. Also, the device just stopped connecting to wifi. Problems began after less than 3 months of ownership.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jessica, thank you for sharing your feedback. We’re sorry to hear about the intermittent audio, video, and Wi‑Fi issues you’ve experienced. It’s especially disappointing that these problems began within just a few months of ownership, and we understand how frustrating it can be when the TV stops performing reliably. Your feedback is important to us and helps us continue improving our products and overall customer experience.
Rafay | Insignia Products
Bad tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is a replacement on a tv with warranty now this tv needs replacing they have approved the replacement I have been waiting for an appointment to be set up to replace it since the 9th of January I don’t recommend this brand to anyone
No, I would not recommend this to a friendWorse Customer Service EVER!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse customer service at the point of purchase! The cashier was rude and not helpful! I’ve had my TV for leas than 30 days and the speakers have terrible static!! I attempted to return the TVs to Best Buy. They states you only have 15 days after the purchase to make returns! I will never buy be a Best Buy customer EVER again!
No, I would not recommend this to a friendGreat TV, Horrible assembly parts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was pretty good, but I could not assemble due to the legs being broken.
I would recommend this to a friend
