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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3377 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the excellent picture quality, ease of setup, and ideal size of the 55" Class F50 Series LED 4K UHD Smart Fire TV. The lightweight design is also appreciated by some users. However, a few customers have noted that the button layout could be more user-friendly and the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 3,377 reviews
  • Rated 3 out of 5 stars

    Probably could find better for this price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this TV is so slow it takes up to 2 mins to open a streaming app. adjusting the brightness isn’t a simple one click you have to adjust several settings each time. it just feels ancient if i’m being honest.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    42 inch Toshiba Fire TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great just we needed. The price and size was great. Every happy with our purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t blow you away but for the price it’s good. Unfortunately maybe received a faulty one because it was developed weird spots on the screen within 3 months.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Volume is way too low – sounds broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers are extremely disappointing. The biggest issue is the volume — even at 100%, they sound like they’re at 10–15%. It’s ridiculously quiet and makes them basically unusable, especially in a normal room. I shouldn’t have to strain to hear something at max volume. The sound itself isn’t the main problem, it’s just way too low no matter what I try. Definitely not worth the money and I wouldn’t recommend these at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful I had previously purchased a fire TV so I thought I'd be safe with another one. However this one constantly crashes. The audio keeps going out. I restart it and it still doesn't help. I should have just took my money and shreded it that would have been a better use of my money. I do not recommend this model

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tv broke already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole bottom of the tv blanked out on me. Just got the rv on July 2nd

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review of 55 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to program. Small to operate. The remote barely working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my previous Vizio t.v. this new fire t.v. Is difficult to use, hard to understand once I found the hard to find user manual, which did not help, I still can’t figure out how to program favorite channels. And even once I became familiar with the remote functions they are inefficient and constantly reset to a beginning state if one deviates from the strict lineal progressions. Over all I would not recommend or purchase again. And last but not least a number of basic control setting are not included, screen size, and easy color calibration are not as good or efficient as my old Vizio t.v.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst tv ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is it nearly impossible to find the connector to hook up an antenna to the to the hdmi from my little xfinity box, once i found it, i had to have it shipped for 36$ , because nobody in the store knew what i was talking about.. now its all connected, the cable tv still doesnt work. The sound is absolutely horrible, and seven channels come in from antenna. Seeing now that i just missed the return date? Im angry It has taken me since I bought it to try to watch tv. It’s a shame.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This TV is complete garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of worst TV you can possibly buy, it is incredibly slow, or maybe its just the best buy version thats garbage It takes an insane amount of time to start and even opening basic apps like paramount takes it forever, save yourself time and money and buy a different TV

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia customer, thank you for sharing your feedback on the Insignia 55" Class F50 Series LED 4K UHD Smart Fire TV. We appreciate you taking the time to tell us about your experience; however, we’re very sorry to hear that the TV has been extremely slow to start up and takes a long time to open basic apps. We understand how frustrating that can be, especially when you’re expecting a smooth and responsive experience from your new TV. Your feedback is important and helps us continue working to improve the performance and quality of our products.
      If you need any further help, please feel free to reach out to our support team at 1‑877‑467‑4289 or insigniasupport@bestbuy.com.
      Adam | Insignia BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t buy. Waste of money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been less than a year and the tv is already glitching. Turns off randomly. Freezes. I’m so disappointed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jeda, thank you for taking the time to share your experience with the Insignia 55" F50 Series Smart Fire TV, and we’re very sorry to hear that it has started glitching, freezing, and turning off within the first year. That’s definitely not the reliability we want our customers to experience, and we understand how disappointing this must be. Feedback like yours is incredibly valuable because it helps us identify issues and improve future products, and we’d really appreciate the opportunity to look into this further and assist you directly. Please feel free to reach out to our support team at 877‑467‑4289 or insigniasupport@bestbuy.com so we can help. Thank you again for taking time to share your experience. Darshan | Insignia BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t even been one month and tv acting up, and only 15 days for return allow, meanwhile I bought it to give it as a Christmas gift

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jose,
      Thank you for taking the time to share your experience with us. I’m sorry to hear that your TV has already started acting up, especially since you purchased it ahead of time as a Christmas gift. I understand how frustrating it is to run into an issue so soon.

      If you’d like help reviewing the warranty coverage for your TV, our Insignia Support team at 877‑467‑4289 or insigniasupport@bestbuy.com can look into the situation with you and help determine what options may be available.

      Thank you again for your feedback.
      Poojitha | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke within 24 hours before it broke the colors where nice

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re sorry to hear that the product did not meet expectations and experienced an issue so quickly. It’s good to know that you appreciated the color quality before the problem occurred. We value your input and will take it into consideration as we continue to improve.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Blinking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this TV literally one month to the date and it has already start with double vision and fading - I am disappointed as I only had it a month I will be requesting a refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after a few weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke after a few weeks of use. The installation was straightforward though. Make sure to have warranty.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer, thank you for taking the time to share your experience. We’re sorry to hear your TV stopped working after only a few weeks, that’s definitely not the reliability we aim for. We’re glad to know the installation went smoothly, and we’d like to help make things right. Please feel free to contact our Insignia Support team at 1‑877‑467‑4289 or insigniasupport@bestbuy.com, and we’ll be happy to assist you.

      Vennila | Insignia BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd TV for this one and the sound went out yet again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Valerie! Thank you for sharing your feedback with us regarding your experience with the Insignia 55" Class F50 Series TV. We are truly sorry to hear that you have encountered the same sound issue with a second unit. We can certainly understand how frustrating it is to deal with a repeat technical problem, and we appreciate you bringing this to our attention so we can improve our future products. We would like the opportunity to explore this problem in more detail and offer alternative options for support. Please reach out to our dedicated Insignia support team at 877-467-4289 or via email at insigniasupport@bestbuy.com so we can assist you further. Darshan | Insignia BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Its okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture, sound and brightness are ok. I was expecting a better quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk junk junk junkkkkkkk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate it just hate everything about it nothing never works the way I want it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer, thank you for sharing your experience with us. We’re sorry to hear that your 55" Insignia F50 Series TV hasn’t worked the way you expected and has left you feeling frustrated, we understand how disappointing that can be when nothing seems to function the way you need it to. Your feedback is important, and we’ll use it to help improve future products. Our support team can take a closer look at what’s going on and review troubleshooting or warranty options with you at 877‑467‑4289 or insigniasupport@bestbuy.com.

      Darshan | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Size, Weight

    Rated 5 out of 5 stars

    Vibrant Picture & Smooth Motion, Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV on a whim. I had a much smaller TV in my bedroom that was about 32" and when I mounted it and turned it on, the LCD panel was completely ruined, so I had to replace the whole thing. I was so mad, I impulse bought this TV. I ordered this Insignia TV online, and since I live across the street, it was ready in about 45 minutes. I got a labor day deal on it too! For whatever reason, the 55" was bigger than I thought, and I thought it would be too big in my room, but it's perfect. It was extremely light and easy to mount onto my wall. I didn't use the stand it comes with. The first thing I noticed was the picture's vibrancy. This TV picks up color VERY well, and the picture itself is crisp and clear. It's definitely 4K and I'm very pleased, especially for the price I got it for. What surprised me was the sound! It can get extremely loud, I tested putting it on max volume and I could hear it from the backyard! It's in my bedroom so there would be no need for me to ever have it that loud, however, I think this would also be a great TV to have in a living room or great room. I use this TV every single day. I work from home so I use it to play music in the background when I'm working, and of course watching all of my shows. I don't even go in my living room anymore to watch TV, I now have the best TV in our whole house! I live with family and now they all come in to watch TV with me. It's still a Fire TV, so it has the same remote. I think the Fire Remote is fine, and I appreciate the easy access buttons to certain apps on the bottom. My only critique is the Amazon Music button. I don't use it, and I don't think I ever will, so it's just kind of there. It's more of a bothersome thing though, it doesn't hinder my TV time. I'm very happy with this purchase. Even though I bought it on a whim out of frustration on my part, I don't regret getting this Insignia TV at all. It has everything I need, and to me it's the perfect size and look.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got around to upgrading my living room TV, and this 55-inch Insignia from the F50 Series has been my go-to screen for a few weeks now, so here’s my honest take on it. The 4K UHD resolution really delivers for the price. Shows, movies, and games look sharp and vibrant — colors pop more than I expected for a budget TV, and HDR10 support adds some depth to highlights and shadows. It doesn’t rival high-end models, but for everyday viewing, it looks great and feels well above what I paid for. Right out of the box, setup was super easy. I unboxed it, plugged it in, and within minutes, I was connected to Wi-Fi and streaming. The included Alexa Voice Remote was handy — being able to just say what I want to watch made navigation quicker than hunting through menus. It really made me appreciate not dealing with extra streaming sticks or boxes.

    I would recommend this to a friend