Customer Ratings & Reviews
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FEATURES:
- 160p Screen Resolution
- Antenna/Cable Input
- HDMI Input
- Parallel Refresh Rate
- Headphone Jack
- Audio Output
- Wireless Digital Output
- Optical Audio Output
WARRANTY/SUPPORT:
- Best Buy and Insignia offer a limited warranty.
- Please recycle this box to help conserve natural resources.
- For more information about warranty and support, visit Best Buy.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/d9ec79da-15df-4d39-934a-5f9c9726d885.jpg)
- Model:
- NS-55F501NA26
- SKU:
- 6607832
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the excellent picture quality, ease of setup, and ideal size of the 55" Class F50 Series LED 4K UHD Smart Fire TV. The lightweight design is also appreciated by some users. However, a few customers have noted that the button layout could be more user-friendly and the volume could be improved.
This summary was generated by AI based on customer reviews.
Hulu app crashes
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the picture quality is good for the price. However, the Hulu app constantly crashes and none of the troubleshooting suggestions have helped. Hulu is basically unusable and that is what we use for live tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jordan, thank you for sharing your review with us, and we’re sorry to hear that the Hulu app has been crashing on your Insignia F50 Series TV, especially since it’s the main service you use for live TV; we understand how frustrating it is when an app becomes unusable despite trying all the recommended troubleshooting steps, and we appreciate you letting us know, as feedback like yours helps us improve future Insignia products, if you’d like additional support or want our team to take a closer look at what might be causing the issue, please feel free to reach out to us at 877‑467‑4289 or insigniasupport@bestbuy.com; thank you again for taking the time to share your experience. Darshan | Insignia
- Pros mentioned:Picture quality
Ok tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture nice but very frustrating while watching something the TV keeps auto sending me back to the Home Screen
No, I would not recommend this to a friend Alright purchuse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a solid tv for the price its a little slow for me but its good and i use it daily so cant complain
I would recommend this to a friendDon’t Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When using the guide it jumps around. Sound no very good. Disappointed.
No, I would not recommend this to a friendDo youre homework before you buy !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nicetv for the money but the one flaw is even though its a s smart tv there ar certain apps it does not support such as th Specrum app had to put an old Roku i had and thats how i can watch spectrum
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the heads-up, Jerry! That’s a helpful tip for others—some apps may require a workaround like your Roku. Glad the TV still delivers solid value overall!
— Shiela | Insignia Support
Sound issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound functionality on this brand is poor and eventually starts to not work properly, only had my TV for 2 months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Tim, thank you for sharing your experience. I’m truly sorry to hear that you’ve been having sound issues with your Insignia 55" Class F50 Series Smart Fire TV, especially after such a short time. I understand how frustrating that must be. We’d like the opportunity to help make this right. If you’re still using the TV, please reach out to our support team at 1‑877‑467‑4289 or Insignia@bestbuy.com (Monday–Saturday, 8 a.m. to 9 p.m. CST), and they can review your situation and guide you through troubleshooting or available options under your warranty. Thank you for choosing Insignia.
Mueez | Insignia Products
Tv review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an ok tv for the money. Easy set up The color black is not that great
I would recommend this to a friendLow volume
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is very nice, but the volume is lower on it than our previous tv and we had to purchase a sound bar so that we could adequately hear.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that you’re enjoying the TV overall. We understand how important sound quality is, and we appreciate you sharing your experience with the volume levels. It’s great that adding a sound bar helped enhance your setup. Your input is valuable and helps others make informed decisions. We appreciate your support. – Keith | Insignia Support
Okay TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an okay TV. I don't care for set up of the main screen and how fast the tv turns off when idle.
No, I would not recommend this to a friendAudio out after only 18 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the 55" Insignia TV on 10/27. Audio stopped working on 11/14 (18 days). Returned it to the store 11/22 and they said it was already outside their return policy, but still under manufacturer warranty. (BestBuy owns Insignia). Only option was to sent the tv back to Insignia to have them repair or replace. Will take 3-4 weeks. In the meantime, I accidentally left my wall mount bracket on the tv and tried calling the store to get that bracket removed so I could come pick it up. Called the local store # 5 times and it kept routing me to people in another country who could not help me. Finally got so angry I demanded to talk with the local store manage and they finally routed me to the store voicemail. Bad product, bad customer service, bad policies, lousy communication.
No, I would not recommend this to a friendShort circuit noises
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Making a short circuit noise when off. I am scared that it won't last long. Males me wonder about the fair price.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thank you for sharing your experience with the Insignia 55" F50 Series Fire TV. We understand how concerning it can be to hear unusual noises from the TV while it is powered off, and we sincerely apologize for the worry this has caused. We would like the opportunity to look into this further for you. Please contact Insignia Customer Support at 1-877-467-4289 or Insignia@bestbuy.com for additional assistance and troubleshooting support. Thank you for choosing Insignia. Mueez | Insignia
Unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This brand has a mind of its own. Very difficult!!
No, I would not recommend this to a friendWorst tv ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not believe the “4k” nonsense, this tv looks and sounds like ut is circa 2001. To hear anything, the volume has to be 19+. The clarity is and color is much worse than the 5 year old toshiba it replaced. It wasn’t much cheaper than an equivalent sony/vizio but everything is worse. It is so dependent on amazon, that if you want to log in a different prime user, it wiped out all installed apps associated with the original amazon profile. I wish we had brought it back in the return window because now we are stuck with a junker. Spend $30 more and get a different brand
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Insignia Customer, thank you for taking the time to share your experience with the Insignia 55" F50 Series TV, and we’re sorry to hear that the picture quality, sound performance, and overall setup have been so disappointing for you; we understand how frustrating it is when a new TV doesn’t meet expectations, especially when it feels like a step backward, and feedback like yours is incredibly important as it helps us evaluate where improvements can be made in both performance and user experience, so we truly appreciate you letting us know about your concerns.
Darshan | Insignia
Sound not so great. Good TV for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is flat, even after adjusting equalizer. Must use a speaker system with this TV. Overall good price on a sale.
I would recommend this to a friendSpend more for a better brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is ok but not the best quality. A little disappointing
No, I would not recommend this to a friendFiretv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good tv. It just lags a little. I have had worse tvs before.
I would recommend this to a friendSame brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 1 by 2014 and somehow broke the lcd, then bought the same one, after a month of using it, it started to freeze while using it
No, I would not recommend this to a friendBest Buy is a joke
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wish I didn't have to leave a star at all. However, I purchased this television a few months ago and just opened it to discover that it has a broken screen. I called the store where it was purchased only to be told that there was nothing they could do. Then I called the corporate office to speaking to rudely and with no assistance.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thank you for sharing your experience with us as your feedback helps us understand the frustration you went through and we are truly sorry to hear you discovered a broken screen after opening the TV and then did not receive the support you expected from the store or corporate since we want every customer to feel heard and assisted and we would be glad to review options and see how we can help, so please contact us at 877 467 4289 or insignia@bestbuy.com and we appreciate you giving us the chance to support you. Poojitha | Insignia
Not great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price but it does not function well. We have to reset back to factory settings often to get the guide to work. Also when I use the guide it only works about 1/3 or the time. So when we want to watch channel 12 and we select that from guide it always goes back to channel 2. So we have to do it al least 2x to get the right channel.
No, I would not recommend this to a friendAbsolutely terrible TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an Insignia before that was great. This was trash. It is very laggy. I can’t get anything to play. Waste of money!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Richard, thank you for sharing your feedback. We're sorry to hear this TV has not delivered the experience you expected, especially after having a positive experience with a previous Insignia TV. We understand how frustrating lagging performance and difficulties with playback can be. We'd like the opportunity to help troubleshoot the issue, so please contact Insignia Support at 877-467-4289 or insignia@bestbuy.com for assistance.
Vennila | Insignia