Customer Ratings & Reviews

I will never buy a Fire TV so long as I live thanks to this device. I was already moving away from Amazon branded anything, but you literally CANNOT set up this TV without a subscription to Prime. Don't have one? No worries, we'll force you to accept a trial with zero other options! Now that you have Prime we'll also include complementary ads on the home screen, with a software experience that makes no intuitive sense. Avoid this TV, and if you don't like wasted time and constant frustrations, avoid Fire TV devices in general.

It’s ok . I’ve never had an issue with fire tvs but, I bought 4 of them but one unfortunately stopped working after a few days.

I purchased this device on July 4, 2025. The first week it started doing little weird things like not changing the channel or changing purple whenever I would change apps. I should have returned it the first week but it didn't, now I'm stuck with a tv that had a loud frying sound and everything is purple in hue. This is my 5th Insignia tv and my last. I'm disappointed that ive had this device foe less than a month and that I can't watch, and i trusted Best Buy to resolve this issue quickly but no such luck, they'll send someone in 16 days.

Good tv only issue is I have to unplug often due to it causing Netflix to glitch. Never had this issue before this tv.

My first all inclusive tv. Takes some getting used to. I'm a senior citizen so it's a lot to adapt to.

tv good just dont like the outline of netflix it bugs me alot

Once you put the wall mount on the TV is almost impossible to put the electric cord at the TV.

I had to return the Insignia 55" tv. HDMI 1 and HDMI 2 ports did not work. HDMI 3 was fine. I found this out after Spectrum came out.

Not even two months and am having issues with volume on tv. Can barely hear it and it’s on 100!!!

Do not buy this TV. Fire TV is a joke. I can't hook this up to Wi-Fi. Insignia couldn't help me. So I have to stream using my phone's hotspot. Only reason why I gave it one star is the picture is actually good

It’s still in the box and I haven’t opened the box up yet, hope it works

The sound isnt working right and ive tried everything I could. This tv was bought by default because my other insignia 55 inch broke down within 4 years. No more insignia televisions for me after this.

Ended up returning as it was too big for the space

TV worked fine but was missing the screws for the stand, so ended up returning it.

if you've ever had a better TV you WILL notice the difference. I hate it. my Last tv was over 1200 but it was also almost 10 years old. The picture was still better than this one. Its was a bit smaller though. That's the main reason I switched. i might put it back because this one drives me nuts. if you don't have anything to compare this too then you might like it. it's a big tv that works. Glad there's options for everyone. New movies look fine but I stream and find some videos on the internet and you can see it's pixelated. id probably put this in a Childs room.

Had audio issues within a week of purchase. Called the store they asked if I had anything attached to it stated I had a sound bar. I removed it no more sound issues. Then a new issue popped up the TV started cutting out

I like thebprosuct exoept it doesn't allow installation from unknown sources

Audio and picture quality are not great, but for the price and size it's a good value.

The sound kept acting up, am going to return it. They already said I can get a new one.

Many times the voice and picture are not in sync. Not crazy about the picture quality either .