Customer Ratings & Reviews
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FEATURES:
- 160p Screen Resolution
- Antenna/Cable Input
- HDMI Input
- Parallel Refresh Rate
- Headphone Jack
- Audio Output
- Wireless Digital Output
- Optical Audio Output
WARRANTY/SUPPORT:
- Best Buy and Insignia offer a limited warranty.
- Please recycle this box to help conserve natural resources.
- For more information about warranty and support, visit Best Buy.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/d9ec79da-15df-4d39-934a-5f9c9726d885.jpg)
- Model:
- NS-55F501NA26
- SKU:
- 6607832
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the excellent picture quality, ease of setup, and ideal size of the 55" Class F50 Series LED 4K UHD Smart Fire TV. The lightweight design is also appreciated by some users. However, a few customers have noted that the button layout could be more user-friendly and the volume could be improved.
This summary was generated by AI based on customer reviews.
Small tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was actually 48 inches. It’s much smaller than what was promised.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Abriana, thank you for taking the time to share your feedback. We’re sorry to hear that the TV did not meet your size expectations and understand how disappointing that can be. We’d be happy to look into this further and answer any questions you may have. Please feel free to contact Insignia at 1-877-467-4289 or insignia@bestbuy.com for additional assistance.
Vennila | Insignia
- Pros mentioned:Picture quality
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a pretty picture. Was working good. Sith in a month the sound keeps buzzing. Too laye to return. Disappointed….it was a present for my mother. I usually get Toshiba.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for sharing, Steph. That buzzing issue sounds really disappointing—especially since it was a gift. We’d love to help troubleshoot or guide you through support options if you’re still looking for a fix.
— Shiela | Insignia Support
Worst
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the worst TVs I've ever had in my life after 3 months they stopped working and tech support cannot help me
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer! thank you for sharing your experience, we’re sorry to hear your 55" Insignia F50 Series TV stopped working after just three months and that tech support wasn’t able to get things resolved, which we know is incredibly frustrating. Our team can take a closer look at what’s going on and review troubleshooting or warranty options with you at 877‑467‑4289 or insignia@bestbuy.com. Thank you for your feedback. Darshan | Insignia
The user interface is terrible .
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend . I bought a new one and the sound would not come on and it would not allow me to turn the tv speaker on .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia customer, thank you for sharing your feedback. We are sorry to hear about the issues you experienced with the sound and interface, as this is not the experience we want for our customers, and we recommend reaching out to our support team at 877-467-4289 or insignia@bestbuy.com so we can assist you further and help resolve the issue, your feedback is greatly appreciated. Poojitha | Insignia
Insignia
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good tv/////////////////////////////////////
No, I would not recommend this to a friendBad tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad tv got it and it had no volume and it was brand new but the good thing they took that tv back and got a different brand
No, I would not recommend this to a friendUnhappy with my purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was awful. It stopped working good after three weeks. I suggest you get another one.
No, I would not recommend this to a friendNetwork connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though I add networks to TV, for some reason doesn't remember them
No, I would not recommend this to a friendIt’s okay
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works, lighting is good. Speed is very slow when changing apps or using the remote. Lags a ton, not sure if i just got a bad one because everyone else has amazing reviews. Changed for a TCL … TCL was better
I would recommend this to a friendKeep looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way too laggy. Quality is pretty okay for price point but the software is the biggest drawback
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer,
Thank you for your feedback. While we're glad to hear the picture quality meets your expectations for the price point, we are sorry that the software performance hasn't been as smooth as it should be. Thank you for your review, as it helps improve our future products.
Allen | Insignia
You get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At random moments it will freeze and i will have to unplug it for it to restart
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jay, thank you for taking the time to share your feedback. We’re sorry to hear that your Insignia™ 55" Class F50 Series LED 4K UHD Smart Fire TV, Model NS‑55F501NA26, is freezing at random moments and requires unplugging to restart. That’s not the experience we want for you, and we understand how frustrating it can be when your TV doesn’t perform reliably. Your feedback is important to us and helps us continue improving our products and overall customer experience. Please feel free to contact us directly at 877‑467‑4289 or insigniasupport@bestbuy.com, and we will be happy to assist you.
Color issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the tv brand new, and when I tested it was with some color issues. I returned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Tiago, thank you for sharing your feedback on the Insignia 55" Class F50 Series LED 4K UHD Smart Fire TV. We appreciate you taking the time to let us know about your experience; however, we’re sorry to hear that you noticed color issues when testing the TV. We understand how disappointing that can be, especially when you’re expecting a smooth setup. Your feedback is important and helps us continue improving the quality of our products.
If you need any further assistance, please feel free to contact our support team at 1‑877‑467‑4289 or insigniasupport@bestbuy.com.
Adam | Insignia
Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.55 inch insignia fire stick tv My sound keeps going in and out it’s now way to fix it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jaquiah, thank you for sharing your feedback. We're sorry to hear that you're experiencing sound issues with your Insignia 55" F50 Series Fire TV and understand how frustrating that can be. Please contact us at 1-877-467-4289 or insignia@bestbuy.com so we can learn more and assist you further.
Vennila | Insignia
Do Not buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy! Sound went out in a week and customer service and warranty is an absolute joke. I had a tech out 3 times and still waiting for my replacement.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thank you for sharing your experience with the Insignia 55" Class F50 Series LED 4K UHD Smart Fire TV. We're very sorry to hear that the sound stopped working so quickly and that your service experience has been frustrating, especially after multiple technician visits. That’s not the experience we want for our customers, and we understand how disappointing this situation has been. Your feedback is important and helps us improve future products and support. Please contact our Insignia Support team at 877‑467‑4289 so we can review your case and assist you with the replacement process. Mohan | Insignia
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is extremely poor, with constant interruptions and frequent freezing, making it very difficult to enjoy or clearly understand anything being played. The audio often cuts out unexpectedly, leaving long gaps of silence, and the freezing disrupts the overall experience, creating frustration and making it almost unusable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ari, thank you for sharing your experience with the Insignia 55 Inch Class F50 Series LED 4K UHD Smart Fire TV. We’re sorry to hear about the poor sound quality, audio interruptions, and freezing issues you’ve been dealing with, and we understand how frustrating that can be. Your feedback is important to us, and experiences like yours help us improve future products. We’re here to help you review the available support options, so please feel free to contact our Insignia Support team at 877-467-4289 for further assistance.
Darshan | Insignia
Best Buy service - don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t ever buy from Best Buy. Worse company service I’ve ever seen. I spent hours with their customer service who did not do anything except for give me no response and promise a call back that never happened. I consider this store a scam now. I will never buy anything from them again due to the awful service I experienced.
No, I would not recommend this to a friendTv broke right out of box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was broke out of box, had to return and team members claim they couldn’t find another and tried to sell us a ,1000 tv instead. Took four members just to exchange tv and still ended up paying more out of pocket!!
No, I would not recommend this to a friendTV Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV screen was broken and then when I tried to exchange within the 15 days I was giving a lot of pushback and the customer service was not nice at all
No, I would not recommend this to a friendCut off by it self..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When turn to a 100 still can't hear it also it moves very slow!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Mary, thank you for sharing your feedback on our Insignia™ 55" Class F50 Series LED 4K UHD Smart Fire TV. We're sorry to hear you've experienced low volume and slow performance, as we understand how frustrating that can be. For troubleshooting assistance, please contact Insignia Customer Support at 1-877-467-4289 or insignia@bestbuy.com.
Mueez | Insignia
Audio sound is very low at a high volume
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased this TV 03/20/2026 the volume goes low on 30 or higher i have to put it on 100 to hear well enough its ridiculous i wish i would have saw these reviews before the purchase ‼️
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Insignia Customer, thank you for taking the time to share your feedback. We’re sorry to hear that the audio on your Insignia 55" F50 Series TV feels low even at higher volume levels that’s not the experience we want for you. Trying a different sound mode or adjusting the audio settings can often help improve overall volume. If you’d like help walking through those steps or want us to take a closer look, we’re here to support you. Please feel free to contact us at 877‑467‑4289 or insignia@bestbuy.com. Thank you again for your review. Vennila | Insignia