Customer Ratings & Reviews
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FEATURES:
- 160p Screen Resolution
- Antenna/Cable Input
- HDMI Input
- Parallel Refresh Rate
- Headphone Jack
- Audio Output
- Wireless Digital Output
- Optical Audio Output
WARRANTY/SUPPORT:
- Best Buy and Insignia offer a limited warranty.
- Please recycle this box to help conserve natural resources.
- For more information about warranty and support, visit Best Buy.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/d9ec79da-15df-4d39-934a-5f9c9726d885.jpg)
- Model:
- NS-55F501NA26
- SKU:
- 6607832
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the excellent picture quality, ease of setup, and ideal size of the 55" Class F50 Series LED 4K UHD Smart Fire TV. The lightweight design is also appreciated by some users. However, a few customers have noted that the button layout could be more user-friendly and the volume could be improved.
This summary was generated by AI based on customer reviews.
Not great for video game
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It no longer connects with my ps5 and I have no way of resetting the tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Cloysea, thank you for sharing your feedback. We're sorry to hear the TV is no longer connecting with your gaming console and that you're having trouble resetting it. Please contact us at 1-877-467-4289 or insignia@bestbuy.com so we can assist you further. We appreciate you bringing this to our attention.
Sidhartha | Insignia
Just okay.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just an okay TV. Apps crash (Hulu constantly). Inputs are delayed a lot. Screen can’t be seen if you’re off center. Get what you pay for. Fine for a cheap TV
I would recommend this to a friendSound/volume
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After I get a notification from Ring (since it’s connected to my Amazon), there’s no sound or there’s a static sound.
No, I would not recommend this to a friendGreat Brand.... But!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered for pickup at store..got it home and screen was damaged causing distorted pictures
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello George, thank you for sharing your feedback. We’re sorry to hear that your TV arrived with a damaged screen causing distorted pictures, especially after store pickup. We recommend visiting your local Best Buy store for an exchange if it’s within the return timeframe or contacting us at 1‑877‑467‑4289 or insignia@bestbuy.com for assistance.
Thank you for taking the time to leave your review. Vennila | Insignia
piece of junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. I attached an antenna, scanned for channels and watched local TV for an hour. When I came back, local TV was gone and could not get any channels when I tried to rescan. It randomly turns itself off when I am watching a show. The sound is inconsistent. It will be barely adible during dialog, the it is blasting the dialog. Piece of junk.
No, I would not recommend this to a friendBad TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound sucks, slow as heck.. get that Roku tv !!! This suck
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Delphine, thank you for taking the time to share your experience with us. We’re sorry to hear that your 55" F50 Series TV did not meet your expectations, and we appreciate you bringing this to our attention. Your feedback will be shared with our team as we continue working to improve our products and overall customer experience. Thank you again for your feedback.
Vennila | Insignia
TV came defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV came defective. The audio sounded muffled and you couldn’t hear it clearly. I was able to exchange it, but it’s not the first time I’ve gotten a defective TV from Best Buy. Previously, I had bought a Toshiba TV, and after two and a half years, the audio also started failing. Unfortunately, in that case I couldn’t exchange it because too much time had passed since the purchase
No, I would not recommend this to a friendEl paso Best Buy bad experience.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one "open box" from Best Buy El Paso, they just wrap the TV on plastic with no control and accessories, also the description says "excellent" like new, but the TV was not in that condition. Horrible experience from the store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Insignia Customer, Thank you for sharing your experience. We’re sorry to hear the open‑box TV you received did not match the listed condition that’s certainly not the standard we aim to provide. We appreciate you bringing this to our attention and understand how disappointing this situation must have been. If you need any additional assistance, please feel free to contact BestBuy support team at 1(888) 237-8289.
Lucien | Insignia
No go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing looked TERRIBLE, ran slow, couldn't do basic functions. Equivalent of a black friday tv. Mind you, it may be great for other people but we returned ours immediately
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Insignia tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy. It’s a waste of money. Picture quality is sooo bad. It looks blurry. Sound is the only good thing
No, I would not recommend this to a friend Not good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend it because it goes out of nowhere and is not heard if not at 30.
No, I would not recommend this to a friendSpeaker keeps going in and out!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker keeps going in and out it’s terrible I need to switch and get a new one!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Theresa! Thank you for taking time to share your review on Insignia - 55" Class F50 Series LED 4K UHD Smart Fire TV. We're really sorry to hear that your TV’s speakers are cutting in and out, that’s definitely not the experience we want for you. We’d really like the chance to help troubleshoot this issue or explore replacement options if needed. Please reach out to our support team at 1‑877‑467‑4289 or email us at insignia@bestbuy.com so we can look into this further and get things resolved for you. Thank you again for sharing your feedback. Darshan | Insignia
Worst TV I’ve ever bought
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV constantly freezes and exits apps randomly. The live TV app goes to the wrong channel every time. If you try and turn up the volume it increases 5-6 levels randomly. Reset the TV updated software and still have issues. The FireTV software is a horrible UI.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Edward, thank you for sharing your feedback. We’re sorry to hear that your TV is freezing, exiting apps unexpectedly, and having issues with channel selection and volume control. That’s definitely not the experience we want for you. Your feedback is important to us, and it helps us continue improving both our products and the overall customer experience. Please feel free to contact us directly at 877‑467‑4289 or insigniasupport@bestbuy.com and we will be happy to help you.
Rafay | Insignia Products
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this tv. I've had this tv almost 2 months and the sound keeps going out or either it will be very low. To resolve the issue temporarily I have to keep restarting the TV. Then it freezes a lot saying my Internet is the issue but I don't have those issues on any of my other tvs.
No, I would not recommend this to a friendWorse Customer Service EVER!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse customer service at the point of purchase! The cashier was rude and not helpful! I’ve had my TV for leas than 30 days and the speakers have terrible static!! I attempted to return the TVs to Best Buy. They states you only have 15 days after the purchase to make returns! I will never buy be a Best Buy customer EVER again!
No, I would not recommend this to a friendnot good resolution
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good price point but didn’t like pictures quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Savan,
Thank you for sharing your thoughts on the 55" Class F50 Series TV. We’re glad the price point worked well for you, and we’re sorry to hear the picture quality didn’t meet your expectations. Feedback like yours helps us identify where we can improve future models. We appreciate you taking the time to leave a review and for choosing Insignia.
Allen | Insignia
TV issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv keeps switching channels on its own. I want to take it back but I have already paid someone to mount the tv on the wall I would have to pay them to take it down exchange it and pay them to put it back up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, and thank you for taking the time to share your experience with the Insignia 55" Class F50 Series LED 4K UHD Smart Fire TV. We’re truly sorry to hear that the TV is switching channels on its own. That kind of issue can be incredibly disruptive, and we understand how disappointing it is, especially after you’ve already paid to have the TV mounted and would face additional costs to remove and reinstall it.
We appreciate you bringing this to our attention, as feedback like yours helps us improve our products and support. If you’d like help diagnosing the issue or exploring possible solutions before considering a return, our support team is here for you at 1‑877‑467‑4289 or insigniasupport@bestbuy.com.
Adam | Insignia
Slowww
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this tv was extremely slow :( I tried updating and still super slow
No, I would not recommend this to a friendGreat TV, Horrible assembly parts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was pretty good, but I could not assemble due to the legs being broken.
I would recommend this to a friendNot great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv was nice when it worked, had to return it, it kept turning itself off and rebooting. Returned to Best Buy they were very nice and accommodating took back the Tv and we got a TLC
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re sorry to hear that the TV didn’t perform as expected, but we’re glad the return process at Best Buy was smooth and that their team was accommodating. Your feedback is important to us as we continue working to improve product reliability and customer satisfaction.
Keith | Insignia Support