Customer Ratings & Reviews
.
FEATURES:
- 160p Screen Resolution
- Antenna/Cable Input
- HDMI Input
- Parallel Refresh Rate
- Headphone Jack
- Audio Output
- Wireless Digital Output
- Optical Audio Output
WARRANTY/SUPPORT:
- Best Buy and Insignia offer a limited warranty.
- Please recycle this box to help conserve natural resources.
- For more information about warranty and support, visit Best Buy.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/d9ec79da-15df-4d39-934a-5f9c9726d885.jpg)
- Model:
- NS-55F501NA26
- SKU:
- 6607832
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the excellent picture quality, ease of setup, and ideal size of the 55" Class F50 Series LED 4K UHD Smart Fire TV. The lightweight design is also appreciated by some users. However, a few customers have noted that the button layout could be more user-friendly and the volume could be improved.
This summary was generated by AI based on customer reviews.
Faulty tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glitching out , volume turns off by itself for a significant amount of time. Did a factory reset and still does the same
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Davin, thank you for sharing your review. We’re sorry to hear that your Insignia 55" F50 Series TV is glitching and that the volume cuts out even after a factory reset that’s definitely not the experience we want for you.
Issues like this can sometimes be related to software, connected devices, or internal audio settings, and we’d be happy to help you troubleshoot further to get this resolved.
If you’d like support, please feel free to reach out to us at 877‑467‑4289 or insignia@bestbuy.com. We’re here to help. Vennila | Insignia
Yolanda
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i only had the tv for about a month and already i notice it keep having static problems, im going to call tommorrow and ask to exchange my tv.
No, I would not recommend this to a friendNever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never shopping here ever again I was a few hours late picking up an item (3 day window) was fun but I am done and I am telling everyone
No, I would not recommend this to a friendNot worth buying
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased tv and the screen was cracked. Best Buy employee gave me a difficult time with returning the tv the same day I purchased it with my receipt.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Insignia Customer, Thank you for sharing your feedback on the Insignia 55 inch Class F50 Series LED 4K UHD Smart Fire TV. We are sorry to hear your TV arrived with a cracked screen and that the return process did not meet your expectations. Your experience is not the standard we strive for, and we appreciate you bringing these concerns to our attention. We are grateful for your feedback. Shashank | Insignia.
Bad tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is a replacement on a tv with warranty now this tv needs replacing they have approved the replacement I have been waiting for an appointment to be set up to replace it since the 9th of January I don’t recommend this brand to anyone
No, I would not recommend this to a friendInsignia TV 55'
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV appears to be defective.It constantly goes out. I have to restart it and it keeps making a weird popping noise. I have purchased one before this one and it works fine however this is defective. So I believe this one is a lemon.
No, I would not recommend this to a friendglitchy as cqn be
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.apps glitch a ton, had to restart over and over to get some aps to work, sound was awful youll have to get an external speaker to understand anything. Picture was meh. I thought id go the cheap route, and ended up returning it and getting a much better tv. I would not buy this
No, I would not recommend this to a friendDefective TV after 6 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this TV for the past 6 months and just recently it started acting up real bad. The tv speakers will randomly make a weird popping noise followed by the TV shutting off itself. Sometimes it will randomly turn itself on when no one in the living room.
No, I would not recommend this to a friendMaybe a dud?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Intermittent sound and video quality issues. Both audio and video just stop working occassionally. Also, the device just stopped connecting to wifi. Problems began after less than 3 months of ownership.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jessica, thank you for sharing your feedback. We’re sorry to hear about the intermittent audio, video, and Wi‑Fi issues you’ve experienced. It’s especially disappointing that these problems began within just a few months of ownership, and we understand how frustrating it can be when the TV stops performing reliably. Your feedback is important to us and helps us continue improving our products and overall customer experience.
Rafay | Insignia Products
Problems NOT solved!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello I paid $125.00 for someone to come to my house and fix a problem however it came back how do I either get a refund or have somebody come back out and fix it at no charge?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Insignia Customer, Thank you for reaching out and sharing your experience.
We’re sorry to hear the issue returned after your service appointment.
You deserve a proper resolution, whether that’s a follow‑up visit or guidance on next steps.
Please contact us at 877‑467‑4289 or email insigniasupport@bestbuy.com so we can assist you directly.
We appreciate the chance to make this right for you.
Lucien | Insignia
I want a roku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont like the set up of home screen. Reaction time to commands are slow.
No, I would not recommend this to a friendinsignia tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tv keeps restarting turning on and off it’s not worth the money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Insignia Customer, thank you for sharing your experience with your Insignia 55" F50 Series TV. We’re sorry to hear the screen is turning on and off, and we want to help you get this resolved quickly. A full power reset or software update often fixes this, and if the issue continues, our support team can assist with troubleshooting or warranty options at 877-467-4289 or insignia@bestbuy.com. Thank you for giving us the opportunity to help improve your experience. Poojitha | Insignia
Not worth the buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this tv for only 5 months and one of the speakers on the tv has already went out. You can barely hear the tv with it turned all the way up. I was told by others it was not a good brand after buying it. I will not buy another.
No, I would not recommend this to a friendInsignia.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the tv i picked up is defective and started showing about a month after i purchased it. Now Best buy and Geek Squad helped me out to diagnose what the issue is and at the end of the day they helped me with exchange to my new one coming today.
No, I would not recommend this to a friendNot as great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having issues with volume, had to reset TV to factory settings and reload everything back onto it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Lisar, we’re grateful you shared your thoughts about your Insignia 55" F50 Series TV. It’s unfortunate to hear the volume hasn’t been performing the way you expected, especially after going through a full reset, and we’d like to help restore a smoother experience. Our team can review your audio setup and walk you through additional steps to improve consistency at 877-467-4289 or insignia@bestbuy.com. Thank you for giving us the opportunity to support you. Poojitha | Insignia
Worse tv i ever bought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alot of glitch and cut off. Sound go in and out. Blinks sometimes
No, I would not recommend this to a friendOwned for 1 month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this tv for one month and it randomly powers off. Now the speaker has gone out on it. It cant run apps at all. Worst smart tv on the market dont buy not worth your time. Go for a nicer brand thisnone is garbage.
No, I would not recommend this to a friendNot so happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers went out in 6 weeks. I was really enjoying my purchase until then
I would recommend this to a friendTV quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could hear the tv unless you turned to 70. It was not worth it. Returned the tv.
No, I would not recommend this to a friendWORST TV EVER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WORST TV EVER BOUGHT KICKS ME OUT OF APPS AND FACTORY RESETS OR SOMETHING ON ITS OWN NOW CANT EVEN GET REMOTE TO PAIR TO EVEN USE IT included pic screen it’s stuck on cuz remote wont pair past 2 days
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer! Thank you for sharing your experience with us. We’re very sorry to hear that your Insignia 55" F50 Series TV has been kicking you out of apps, resetting on its own, and now won’t pair with the remote, we understand how incredibly frustrating that is, especially when you can’t even get past the setup screen. We appreciate you taking the time to let us know, as feedback like yours helps us identify issues and improve the reliability of future products. Our team is available to help look into this further, and you can reach our Insignia Voice Support Team at 1‑877‑467‑4289 or by email at insigniasupport@bestbuy.com.
Darshan | Insignia