Customer Ratings & Reviews
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FEATURES:
- 160p Screen Resolution
- Antenna/Cable Input
- HDMI Input
- Parallel Refresh Rate
- Headphone Jack
- Audio Output
- Wireless Digital Output
- Optical Audio Output
WARRANTY/SUPPORT:
- Best Buy and Insignia offer a limited warranty.
- Please recycle this box to help conserve natural resources.
- For more information about warranty and support, visit Best Buy.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/d9ec79da-15df-4d39-934a-5f9c9726d885.jpg)
- Model:
- NS-55F501NA26
- SKU:
- 6607832
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the excellent picture quality, ease of setup, and ideal size of the 55" Class F50 Series LED 4K UHD Smart Fire TV. The lightweight design is also appreciated by some users. However, a few customers have noted that the button layout could be more user-friendly and the volume could be improved.
This summary was generated by AI based on customer reviews.
Insignia fire tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image quality is less than advertised for the price and quality; it's worth increasing your budget and buying another brand.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Raul, thank you for sharing your experience. I’m sorry to hear the picture quality hasn’t met your expectations, that can be really disappointing when you’re investing in a new TV. Our team would be glad to help review settings or troubleshoot further. Please feel free to reach out to Insignia Support at 1‑877‑467‑4289 or insigniasupport@bestbuy.com.
Vennila | Insignia
poor customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor service with customer service poor customer service. Get the point.
I would recommend this to a friendIt's a 200$ tv what do you expect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For what I payed for it yes I got my money value but is it a good tv no
No, I would not recommend this to a friendDO NOT BUY THIS TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this thing -100 stars I would. OUT OF THE BOX it took us 2-3 hours to get the apps setup. Should have taken 10 minutes maximum. Nothing but issues since. Will return. DO NOT BUY THIS STUPID TV!
No, I would not recommend this to a friendRegretted this one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this thing fir 2 weeks and it went nuts. Start rebooting on its own, freezes, changes back and forth between imputs, currently onmy way to return it
No, I would not recommend this to a friendVolume
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Volume keeps cutting off.. while watching tv volume cuts off
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kimberly, thank you for taking the time to share your experience with the Insignia 55" Class F50 Series LED 4K UHD Smart Fire TV. We’re sorry to hear that the volume cuts out while you’re watching TV this is certainly frustrating and not the experience we want for you. We’d like to help get this resolved for you. Please reach out to our support team at 1‑877‑467‑4289 or email us at Insignia@bestbuy.com, and they’ll be happy to assist you further. Thank you for choosing Insignia! Mueez | Insignia
Junk! Do not buy!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk! Do not buy. First the remote didn’t work and I had to get a replacement. Only the official Insignia remotes work. Then once I got it to finally turn on, the sound doesn’t work. It’s glitchy and slow. Don’t waste your money on this!
No, I would not recommend this to a friendBAD RESOLUTION AND QUALITY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen quality is super poor I have tried messing with the settings and can't get it out of SDR and any live TV is unwatchably low quality
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Darren! Thank you for sharing your experience with us. We’re sorry to hear that the picture quality on your Insignia 55" Class F50 Series LED 4K UHD Smart Fire TV hasn’t been what you expected. This is not the experience we want our customers to have, and we’d be happy to help review the issue further. Please contact our support team at 877‑467‑4289 or insigniasupport@bestbuy.com so we can assist you. Thank you again for bringing this to our attention.
Poojitha | Insignia
Avoid Amazon Products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be aware that you CANNOT use this TV without an Amazon account. It won’t just run an HDMI input without an Amazon account.
No, I would not recommend this to a friendDo not buy this TV!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst TV ever created!!! Everything was awful, picture quality looked like some kid in kindergarten drew it with crayon outside the lines. This is a very bad TV!
No, I would not recommend this to a friendSize problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Box says 55” but it’s 55” vertically and 49” horizontally.
I would recommend this to a friendAwful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. Stopped working after 1 week. Wouldn’t connect to WiFi then I reset it and now it stuck in the pair remote screen.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jasmine,
Thank you for taking the time to share your experience with us. I’m sorry to hear that your TV stopped working after just a week and is now stuck on the remote‑pairing screen. I understand how frustrating it is when a new device doesn’t function the way it should.
You can contact our Insignia Support team at 877‑467‑4289 or insigniasupport@bestbuy.com, and we will help guide you through the next steps.
Thank you again for your feedback.
Poojitha | Insignia Support
Sound problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound goes out i have to connect my jbl bluetooth speaker to hear sound
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Shanisha, thank you for letting us know about your experience, we’re sorry to hear that the sound on your Insignia 55" F50 Series TV is cutting out, especially since you’ve had to rely on a Bluetooth speaker just to hear audio. That’s definitely not the experience we want for you. we’d be happy to help you troubleshoot or determine whether something isn’t functioning correctly. Our Insignia support team can take a closer look with you at 877‑467‑4289 or insigniasupport@bestbuy.com. Thank you for taking time to leave a review.
Darshan | Insignia
Bad choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started to give me probles with the image since the first month of use. When I send it to the geek squad they say its going to take 3 month untill they can send it to fix it.
No, I would not recommend this to a friendFlint
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv went out after 2 weeks. Had to have it replaced
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jarvis! Thank you for sharing your feedback. I’m really sorry to hear that your TV stopped working after just two weeks, that’s incredibly disappointing, and no one expects an issue that quickly. We are glad you were able to get it replaced, and we truly appreciate you taking the time to let us know about your experience. Feedback like yours helps us improve the reliability of our products moving forward.
Sidhartha | Insignia
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Opened the box to find that the frame had pulled away from the screen at the top. The glue used to adhere the screen to the plastic frame did not hold. I have other Insignia sets and they were all fine so maybe something with this model? Returned tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, BrianG. We’re sorry to hear about the issue with the frame on your TV. Your experience is important to us, and we appreciate you sharing your thoughts. If you need further assistance, we’re here to help. Tine | Insignia Support
Horrible tv dont fall for the cheap price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apps force close by them selves almost instantly cant even watch the tv in peace without it doing want it wants will probaly never buy a insignia tv again
No, I would not recommend this to a friendSimply did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, horrible product! Would not download any apps (needed for streaming) and only seemed to let Amazon based apps function. I had to return
No, I would not recommend this to a friendCheap but not a good deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this tv now 15 days and its been recently glitching real badly and ofcourse its been over 14 days so Best But wont take returns anymore. Dont waste your money!
No, I would not recommend this to a friendCrappy TV - sound defective
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is defective. TV needs to be unplugged for a minute EVERY TIME it's used in order to get the sound to come on. Bought 3 Insignia Fire TVs and this happens on all 3.
No, I would not recommend this to a friend