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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.6 out of 5 stars with 3603 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the excellent picture quality, ease of setup, and ideal size of the 55" Class F50 Series LED 4K UHD Smart Fire TV. The lightweight design is also appreciated by some users. However, a few customers have noted that the button layout could be more user-friendly and the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 3,603 reviews
  • Rated 1 out of 5 stars

    Terrible service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was supposed to receive a washer and a TV. I only received the TV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t ever purchase this tv the screen starts to shake after few days of purchase and has a bad resolution

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Kobby! thank you for sharing your experience with the Insignia 55" Class F50 Series LED 4K UHD Smart Fire TV. We’re sorry to hear that the screen started shaking shortly after purchase and that the resolution has not met your expectations, this is definitely not the high-quality viewing experience we want our products to deliver, and we understand how frustrating it is to encounter these issues so soon. Our team would like to look into this further and help explore possible solutions, so please feel free to reach out to us at 877‑467‑4289 or insigniasupport@bestbuy.com for additional support. Thank you again for taking the time to leave your feedback.
      Darshan | Insignia BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is very slow it moves very slow after i press a button it was glitching the first day i bought it i do not like this tv at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Speakers Didn't Work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers weren't working but the return process from BestBuy was smooth.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease, Weight

    Rated 4 out of 5 stars

    Overall great picture/ sound for price-point

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and watch TV fast. Great picture and sound for the money. Doesn't weight a ton. Good buy for the money. Have never had any problems with INSIGNIA BRAND. Overall, great purchasing experience with Best Buy. Delivered on-time by friendly staff.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It glitches not happy at all I was better off waiting for something better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is horrible, but you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged product did not replace timely

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was damaged. Told someone would call us to schedule replacement. No one called.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by the damaged product and the lack of follow-up regarding your replacement. We understand how frustrating this must be, and we are committed to making things right. We will make sure your concern is addressed promptly and that the appropriate steps are taken to resolve the issue. Your satisfaction is important to us, and we appreciate your patience and understanding. – Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    55 inch tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv isn’t working and keeps freezing during use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very bad tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no good after 1 week the tv was bad picture never buying this again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tv review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software on this tv is bad can’t even connect to my WiFi

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst tv invented, everyone who says it sucks id correct and everyone else is a bot or lying

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont do it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage, blurry, halo lines both sides, returned few days later

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv company should stop making tvs. Worst I’ve ever had.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    55 inch tv that’s defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it a month. It’s defective. Will return next week for a replacement

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay Away from the TV or the brand and Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Stopped working it’s a piece of crap The brand sucks

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience with the Insignia™ 55" Class F50 Series TV. We understand how frustrating it can be when a product doesn’t meet expectations, and we sincerely apologize for the inconvenience this has caused.

      Your feedback is important to us and to the manufacturer, and we’d like to help make things right. If you haven’t already, we recommend reaching out to our customer support to explore possible solutions, including warranty options or technical support.

      We appreciate your input—it helps us improve and better serve our customers in the future. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Setup ease, Weight

    Rated 5 out of 5 stars

    Reviews

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is of good quality so far. Picture is good ... not as sharp as other brands though. The sound is good. The television is light weight. Lighter that it appears to be. The set up is quite easy to do. Whether it on a wall mounted or just on the stands.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    My personal review of my Insignia 55" Class F50 Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV 's 4K Ultra HD (2160p) resolution provides a very clear performance. The TV has 3 HDMI ports which is great. DTS Virtual-X Sound technology creates a 3D sound encounter. The built-in Fire TV meets my needs. It is a it relatively lightweight for a 55-inch television which allows for easier handling during setup. The TV's own version of a fire stick excellent for streaming!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent value and performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Value and Performance for the Price I’m extremely impressed with this 55-inch Insignia TV from Best Buy. The picture quality is sharp and vibrant, with great color accuracy and solid contrast, especially considering the price point. It handles streaming, movies, and live TV very well, and the screen size is perfect for a living room or bedroom setup. Setup was quick and straightforward, and the smart TV interface is responsive and easy to navigate. Apps load quickly, and streaming services like Netflix, YouTube, and Prime Video run smoothly without lag. The built-in Wi-Fi connection has been stable and reliable. Sound quality is better than expected for a flat-panel TV, though pairing it with a soundbar makes the experience even better. The TV itself has a sleek, modern design with thin bezels that make it look more expensive than it is.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Nieves, it’s wonderful to hear how impressed you are with your Insignia 55" F50 Series TV. Your notes about the vibrant picture, smooth streaming, and easy setup show it’s been a perfect fit for your space. We’re glad it’s delivering such strong value and performance for you.
      Safuvan | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Very Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the television for my Son. The size, picture and sound is great. Its one of the nicest we have seen. The quality is great. I probably will be purchasing one for myself in the future months.

    I would recommend this to a friend