Customer Ratings & Reviews
- Model:
- NS-55F501NA26
- |
- SKU:
- 6607832
Customer reviews
Rating 4.6 out of 5 stars with 3618 reviews
(3,618 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the excellent picture quality, ease of setup, and ideal size of the 55" Class F50 Series LED 4K UHD Smart Fire TV. The lightweight design is also appreciated by some users. However, a few customers have noted that the button layout could be more user-friendly and the volume could be improved.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Amazing Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great color,quality and worth every penny spent! Ty
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thank you for sharing your feedback! We’re glad to hear that your Insignia 55" Class F50 Series 4K UHD Smart Fire TV has impressed you with its color, quality, and overall value. It’s wonderful to know that you feel it was worth every penny and that you’re enjoying your TV experience. Thank you again for your feedback and for choosing Insignia. If you ever need assistance, our support team is always here to help.
Mohan | Insignia
Rated 5 out of 5 stars
see you soon
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great item great service good customer service verry helpful
I would recommend this to a friendRated 4 out of 5 stars
Don’t connect to wifi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can get around the broken amazon part by not connecting to WiFi.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thank you for sharing your feedback on the Insignia 55" Class F50 Series 4K UHD Smart Fire TV. We're sorry to hear you've experienced issues with the smart features when connected to Wi-Fi. We appreciate you sharing your experience and feedback, as it helps us continue improving our products. Poojitha | Insignia
Rated 4 out of 5 stars
Pretty Satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for entertainment purposes (watching movies n stuff). Not that great for gaming. There’s a very small but noticeable delay whenever I play on my ps4
I would recommend this to a friendRated 5 out of 5 stars
Robin's dream machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent view options, It really is a smart TV color coordinated and great volume
I would recommend this to a friendRated 4 out of 5 stars
RU READY FOR SOME FOOTBALL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just in time for FOOTBALL! In the man cave! Excellent clarity, if only the refs could see as well LOL.
I would recommend this to a friendRated 5 out of 5 stars
Great service Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from the person a help me pick a good tv
I would recommend this to a friendRated 5 out of 5 stars
Get it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Huge TV I love this TV.. it’s so big on the wall the price was great
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's fantastic to hear! We're thrilled that you're loving your huge Insignia TV and how impressive it looks on your wall. It's especially great that you found the price to be excellent! Enjoy your immersive viewing experience!
Carl | Insignia Products
- Cons mentioned:Volume
Rated 1 out of 5 stars
Dont buy,Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV changes by itself with no prompts,uncontrolled volume changes, wont run certain streaming channels. Very disappointed with this . Do not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Brian! Thank you for sharing your feedback with us, and we’re sorry to hear that your 55" F50 Series TV has been changing channels and volume on its own and having trouble running certain streaming apps, as we know how frustrating that can be when you just want a smooth viewing experience. We appreciate you letting us know, as feedback like yours helps us improve our products, and we’d like to help troubleshoot or explore next steps to get this resolved. Our support team can take a closer look and provide additional options at 877‑467‑4289 or insigniasupport@bestbuy.com. Thank you again for reaching out and sharing your experience.
Darshan | Insignia
Rated 1 out of 5 stars
Wgere's my refund???
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I first bought tjis tv in the store. The deliverynwas to goto my rental house, but instead theyntridmtodeliver it to my house.I then ordered it online during a long drawn out chat. The chat person acknowledged that I had paid originally $175,00 for the tv. I was told that they would need to charge the current price, but give me the refund of the difference. I'm waiting on a refund . How do things get so messed up at Best Buy????
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy from Best Buy /Don’t buy this television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a beautiful television with exceptional lighting and color but it doesn’t load all apps. I was told my streaming app would download and it wouldn’t.After finding out there error .They offered me 5% of of the purchase price $10.00…Best buy customer support doesn’t give accurate information and doesn’t care that they don’t.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Theresa! Thank you for sharing this feedback. We’re very sorry to hear that your Insignia 55" F50 Series Smart Fire TV isn’t loading all apps as expected and that the information you received from support didn’t meet your expectations, as this is not the experience we want for our customers, we’d truly appreciate the opportunity to look into this further and help get things working properly, so please feel free to reach out to our support team at 877‑467‑4289 or insignia@bestbuy.com for direct assistance. Thank you again for taking time to share your experience. Darshan | Insignia
Rated 3 out of 5 stars
Setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Directions for where the plug on the back is were not clear.
No, I would not recommend this to a friendRated 1 out of 5 stars
Insignia junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV I just got is done making crackling noises to the speakers real loud picture ain't as bright as the other one but there's a bad thing is the one I had that this one replaced was making the same crackling noises through the speakers right before the sound went out I'm waiting for the 55 to go any day
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Insignia Customer, Thank you for sharing your feedback on the Insignia 55 inch Class F50 Series LED 4K UHD Smart Fire TV. We are sorry to hear you are experiencing loud crackling noises from the speakers and have concerns about the sound reliability based on your previous TV. We understand how frustrating this must be, and we appreciate you taking the time to provide these details as they help us better understand and improve the customer experience. We are grateful for your feedback. Shashank | Insignia.
- Cons mentioned:Volume
Rated 1 out of 5 stars
I can't hear...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Volume went out after 2 weeks. I will be returning.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Insignia customer, thanks for reaching out. I’m sorry to hear you’re having trouble with your Insignia TV, that’s definitely not the experience we want for you. Our team would be happy to help, so please contact us at 1‑877‑467‑4289 or insigniasupport@bestbuy.com. We appreciate you bringing this to our attention. Thank you for choosing Insignia product.
Sam | Insignia Product
Rated 1 out of 5 stars
Television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible picture. Don’t buy this if you want great quality picture
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Patricia, thank you for sharing your feedback. We’re sorry to hear that your Insignia™ 55" F50 Series Fire TV isn’t delivering the picture quality you expected, and that’s absolutely not the experience we want for you. Your feedback is important to us, and it helps us continue improving our products and overall customer experience. Rafay | Insignia Products
Rated 1 out of 5 stars
Television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im giving this tv a 1 because it had to be replaced 2 times
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Insignia Customer, thank you for taking the time to leave a review. I’m sorry to hear you had to replace the TV more than once, that’s definitely not the experience we want for you. We appreciate your patience throughout the process, and your feedback helps us continue improving. I hope the current replacement is working smoothly for you now. For further queries, please feel free to reach out directly at 877‑467‑4289 or insigniasupport@bestbuy.com. Thanks for choosing Insignia products. Sandhya | Insignia Products
Rated 1 out of 5 stars
Nothink work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have directly on the remote Disney plus but I can’t download the app. Same for Espn+. Make no sense
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that you're experiencing issues with downloading apps like Disney+ and ESPN+ on your Insignia™ 55" Class F50 Series Smart Fire TV, especially when there are dedicated buttons on the remote. That sounds frustrating, and it definitely shouldn't be happening.
We'd like to help you resolve this as quickly as possible. Please consider reaching out to our customer support team. They can walk you through troubleshooting steps, such as checking your internet connection, ensuring the TV's software is updated, or performing a factory reset if necessary.
We hope to get this sorted for you so you can enjoy all your favorite streaming content. Ivy | Insignia Support
Rated 1 out of 5 stars
This TV is garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just an awful picture not even worth $189 no idea how this has so many good reviews
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, ArtMann, for taking the time to share your thoughts on the Insignia 55" F50 Series TV. We’re sorry to hear that the picture quality didn’t meet your expectations. We appreciate your honest feedback as it helps us continue to improve our products and services. Tine | Insignia Support















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FEATURES:
- 160p Screen Resolution
- Antenna/Cable Input
- HDMI Input
- Parallel Refresh Rate
- Headphone Jack
- Audio Output
- Wireless Digital Output
- Optical Audio Output
WARRANTY/SUPPORT:
- Best Buy and Insignia offer a limited warranty.
- Please recycle this box to help conserve natural resources.
- For more information about warranty and support, visit Best Buy.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/d9ec79da-15df-4d39-934a-5f9c9726d885.jpg;maxHeight=54;maxWidth=54;format=webp)




