Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.6 out of 5 stars with 3618 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the excellent picture quality, ease of setup, and ideal size of the 55" Class F50 Series LED 4K UHD Smart Fire TV. The lightweight design is also appreciated by some users. However, a few customers have noted that the button layout could be more user-friendly and the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,618 of 3,618 reviews
  • Rated 5 out of 5 stars

    Amazing Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color,quality and worth every penny spent! Ty

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer, thank you for sharing your feedback! We’re glad to hear that your Insignia 55" Class F50 Series 4K UHD Smart Fire TV has impressed you with its color, quality, and overall value. It’s wonderful to know that you feel it was worth every penny and that you’re enjoying your TV experience. Thank you again for your feedback and for choosing Insignia. If you ever need assistance, our support team is always here to help.
      Mohan | Insignia BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    see you soon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item great service good customer service verry helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t connect to wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can get around the broken amazon part by not connecting to WiFi.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer, thank you for sharing your feedback on the Insignia 55" Class F50 Series 4K UHD Smart Fire TV. We're sorry to hear you've experienced issues with the smart features when connected to Wi-Fi. We appreciate you sharing your experience and feedback, as it helps us continue improving our products. Poojitha | Insignia BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Pretty Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for entertainment purposes (watching movies n stuff). Not that great for gaming. There’s a very small but noticeable delay whenever I play on my ps4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robin's dream machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent view options, It really is a smart TV color coordinated and great volume

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    RU READY FOR SOME FOOTBALL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in time for FOOTBALL! In the man cave! Excellent clarity, if only the refs could see as well LOL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the person a help me pick a good tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge TV I love this TV.. it’s so big on the wall the price was great

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's fantastic to hear! We're thrilled that you're loving your huge Insignia TV and how impressive it looks on your wall. It's especially great that you found the price to be excellent! Enjoy your immersive viewing experience!

      Carl | Insignia Products BBY-ExBrand_Insignia

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Dont buy,Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV changes by itself with no prompts,uncontrolled volume changes, wont run certain streaming channels. Very disappointed with this . Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Brian! Thank you for sharing your feedback with us, and we’re sorry to hear that your 55" F50 Series TV has been changing channels and volume on its own and having trouble running certain streaming apps, as we know how frustrating that can be when you just want a smooth viewing experience. We appreciate you letting us know, as feedback like yours helps us improve our products, and we’d like to help troubleshoot or explore next steps to get this resolved. Our support team can take a closer look and provide additional options at 877‑467‑4289 or insigniasupport@bestbuy.com. Thank you again for reaching out and sharing your experience.
      Darshan | Insignia BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Wgere's my refund???

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first bought tjis tv in the store. The deliverynwas to goto my rental house, but instead theyntridmtodeliver it to my house.I then ordered it online during a long drawn out chat. The chat person acknowledged that I had paid originally $175,00 for the tv. I was told that they would need to charge the current price, but give me the refund of the difference. I'm waiting on a refund . How do things get so messed up at Best Buy????

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy from Best Buy /Don’t buy this television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful television with exceptional lighting and color but it doesn’t load all apps. I was told my streaming app would download and it wouldn’t.After finding out there error .They offered me 5% of of the purchase price $10.00…Best buy customer support doesn’t give accurate information and doesn’t care that they don’t.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Theresa! Thank you for sharing this feedback. We’re very sorry to hear that your Insignia 55" F50 Series Smart Fire TV isn’t loading all apps as expected and that the information you received from support didn’t meet your expectations, as this is not the experience we want for our customers, we’d truly appreciate the opportunity to look into this further and help get things working properly, so please feel free to reach out to our support team at 877‑467‑4289 or insignia@bestbuy.com for direct assistance. Thank you again for taking time to share your experience. Darshan | Insignia BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions for where the plug on the back is were not clear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV I just got is done making crackling noises to the speakers real loud picture ain't as bright as the other one but there's a bad thing is the one I had that this one replaced was making the same crackling noises through the speakers right before the sound went out I'm waiting for the 55 to go any day

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Insignia Customer, Thank you for sharing your feedback on the Insignia 55 inch Class F50 Series LED 4K UHD Smart Fire TV. We are sorry to hear you are experiencing loud crackling noises from the speakers and have concerns about the sound reliability based on your previous TV. We understand how frustrating this must be, and we appreciate you taking the time to provide these details as they help us better understand and improve the customer experience. We are grateful for your feedback. Shashank | Insignia. BBY-ExBrand_Insignia

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    I can't hear...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume went out after 2 weeks. I will be returning.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Insignia customer, thanks for reaching out. I’m sorry to hear you’re having trouble with your Insignia TV, that’s definitely not the experience we want for you. Our team would be happy to help, so please contact us at 1‑877‑467‑4289 or insigniasupport@bestbuy.com. We appreciate you bringing this to our attention. Thank you for choosing Insignia product.
      Sam | Insignia Product BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible picture. Don’t buy this if you want great quality picture

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Patricia, thank you for sharing your feedback. We’re sorry to hear that your Insignia™ 55" F50 Series Fire TV isn’t delivering the picture quality you expected, and that’s absolutely not the experience we want for you. Your feedback is important to us, and it helps us continue improving our products and overall customer experience. Rafay | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im giving this tv a 1 because it had to be replaced 2 times

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Insignia Customer, thank you for taking the time to leave a review. I’m sorry to hear you had to replace the TV more than once, that’s definitely not the experience we want for you. We appreciate your patience throughout the process, and your feedback helps us continue improving. I hope the current replacement is working smoothly for you now. For further queries, please feel free to reach out directly at 877‑467‑4289 or insigniasupport@bestbuy.com. Thanks for choosing Insignia products. Sandhya | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Nothink work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have directly on the remote Disney plus but I can’t download the app. Same for Espn+. Make no sense

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're sorry to hear that you're experiencing issues with downloading apps like Disney+ and ESPN+ on your Insignia™ 55" Class F50 Series Smart Fire TV, especially when there are dedicated buttons on the remote. That sounds frustrating, and it definitely shouldn't be happening.

      We'd like to help you resolve this as quickly as possible. Please consider reaching out to our customer support team. They can walk you through troubleshooting steps, such as checking your internet connection, ensuring the TV's software is updated, or performing a factory reset if necessary.

      We hope to get this sorted for you so you can enjoy all your favorite streaming content. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    This TV is garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an awful picture not even worth $189 no idea how this has so many good reviews

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, ArtMann, for taking the time to share your thoughts on the Insignia 55" F50 Series TV. We’re sorry to hear that the picture quality didn’t meet your expectations. We appreciate your honest feedback as it helps us continue to improve our products and services. Tine | Insignia Support BBY-ExBrand_Insignia