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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1068 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the 55" Class F50 Series QLED 4K UHD Smart Fire TV for its excellent picture quality, affordable price, and user-friendly interface. Many customers were pleasantly surprised by the TV's high-quality display and vibrant colors. Additionally, the easy setup process and integration with Fire TV were highly appreciated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,068 of 1,068 reviews
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just has a TV for less than an hour and the remote control work only about the first 15 minutes and the Ok button is not working.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!

      We understand that not being able to use the remote control can be annoying and so, please know that you can contact us on the link below, and we will gladly assist you with it.

      Viridiana E.
      Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Amazon Fire Ruins the Usefulness of the TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv itself is fine, but the Amazon fire platform is awful. Even when it is fully connected to the WiFi with “excellent” connectivity, the various streaming device apps rarely work. So if you only want to be able to watch tv occasionally and rarely at the time you actually want to sit down and watch something, then go ahead and get this tv. When it’s working, everything is great, but there’s no telling when that will be.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Heather,

      Thank you for letting us help you in hard situations as this one. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products.
      We'll be more than happy to assist you regarding this matter, below you will find the link to reach us.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    even my RCA sets are much better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I got a dud, but my 4K, 55" Insignia was the worst quality image I've even seen. I struggled to improve it but gave up and returned it. I have 4 large screen TVs and even my RCA sets are much better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I can give it zero stars I would. Stopped showing picture and only had sound after only 3 years of having the tv. It always kept freezing on the apps as well. Definitely not the best quality either. Would not recommend to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    55" Fire tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got the remote to pair with the TV. Purchased a new remote but it would not pair either. Had to re pack and return to a Best Buy 45 miles away. I spent more time in the store explaining everything then the drive time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not a QLED tv, It is a plastic cheating box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought and it is not working. It is look like a cheap plastic fabric and display looks like LCD not feels like QLED. Bestbuy told they dont have any display in the showroom so bought and checked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to unplug the tv every time I turned it I. Just to get sound. I promptly returned it for something that actually worked. Stay away from this tv!!!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Cnez,

      We apologize for your experience with this product. Your feedback is helpful so we can improve the quality of our product.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Got a damaged one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They literally sent me a previously returned, damaged item with a barely scribbled off return label.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Leny,

      Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/support.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

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