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Insignia™ - 55" Class - LED - 2160p - Smart - 4K UHD TV with HDR Roku TV-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1963 reviews

96%
would recommend to a friend

Customer ratings & reviews

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  • Rating: 4 out of 5 stars

    Wonderful TV for the Price

    Posted
    Patrick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For many people, name brand TVs with all of the features available with this Insignia are completely out of reach. Comparably equipped sets can easily cost thousands. AND...with that being said, I knew going in that I absolutely could not expect it to perform at a level equal to many of the higher-priced units. The TV comes packaged extremely well! It is easy to take out of the box, and one person can set it up very easily. About all you really need is a phillips screwdriver. There is a wall-mounting kit you can buy if you want to mount it on the wall, but it costs around 80 dollars, so I opted for the included stand (two attachable "legs"). They attach super easily and are quite sturdy. Instructions are surprisingly easy to read and understand. The setup after it was set up and turned on was simple, and I was quickly watching my new TV! The picture quality is very good. Depending upon the video source, you can expect a bit of fuzziness on moving objects. Color is very good. I am well-pleased with the ability to see the picture clearly from many different angles. I have found that light directly in front of the set (lighted ceiling fan) can be distracting and annoying, so keep that in mind when deciding where to place the set. I have never owned a Roku TV before, nor have I ever subscribed. I was pleased with the amount and types of free unlimited content. There are several other options available for subscription pricing. As far as I am concerned, Netflix is the best deal, and subscription prices range from around 8 dollars to around 13 dollars for the premium subscription. Now the sound quality? This is the one and only reason I gave this unit a 4-star rating versus a 5-star...the sound quality is substandard, even for a unit in this price range. It gets good volume, but the sound is way too scattered, and the best place to hear it is to the side of the TV, but then you can't hardly watch TV sitting to the side of it. I ended up buying a sound bar, and that took care of the sound issue. Again, all in all, this is a great 55' TV for the price, and I would highly recommend this unit for anyone who wants an overall good TV.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great TV for the price and for heavy Roku users

    Posted
    checkoutnow
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this TV because of the built-in Roku and because I've never cared about spending top dollar for the super hd, ultra 4k and real-life like experience. We are pretty simple - we want a nice affordable TV that meets our needs. This TV replaced our 10 year old 42" plasma, which was only missing tech that we used heavily and now this TV resolves that and is an awesome upgrade! The built-in Roku allows us to watch tv using our cable provider's Roku app! This is the primary reason we purchased it - one less box since it has Roku built right into it. The TV is essentially a Roku box :) It's the best way I can explain it. it also saved us from having to flip through the TV input/sources annoyance, because on the home screen (which is a Roku home screen), you can select your inputs/sources right from it - it's so awesome! Now on quality - I can't really judge. I've seen some good quality and some not so great quality, but it's hard to tell where the problem is? Some YouTube videos look amazing, some look bad and the same goes for some content when using the cable provider's app. Everything being 4k and UHD ready? We aren't there yet, so I'm not surprised. So this is another reason we weren't willing to spend so much money on a new TV. Also chose this TV because I'm not into the full deep-end "Smart TV". It's slow, clunky and not ready. Maybe in another year - but not now. I don't want to be bound to my TV purchase, because of how much I paid, even though it will be slow and useless as the technology upgrades. This TV allows us to consciously agree and feel the investment was small enough, locks us into just Roku and still gives us the ability to add components for limitless entertainment - Nvidia Shield, Mi Box, etc. Overall - this is a great TV for the money and the quality, flexibility and tech it provides. Like everything else when it comes to tech - purchase what meets your need and helps you consume tech and entertainment the way you need.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great 4K TV!

    Posted
    fast1244

    Ok, I've read lots of reviews on here for TV's, I'm going to keep this short as possible. I own a 65" Sharp Aquos 4k TV with HDR, and I have several Insignia TV's throughout the house including LED's and 4k's. This TV stands up to all of them, no question. I'm reading people complaining about lines, colors and other defects after x amount of time, well it happens no matter what brand you buy and what you pay, lemons exist. I'll tell you this, I've owned several Insignia products including lots of TV's, can't beat them. This TV is as sharp in clarity as my Sharp Aquos. Sound is good, don't understand the complaints. Every program is recorded at different volume levels and characteristics. The TV is HDR compliant. I have an LG soundbar and sub, sounds excellent. TV doesn't feel as cheaply made as others, looks and feels great with all the options. I have no had no issues with WI-FI connectivity and signal loss. Being a ROKU TV, the apps on your ROKU account transfer to this TV. Other TV's won't let you add or remove apps you want, this TV does. Not sure about people saying they are being made to signup and pay money, no such thing here, free ROKU account, and you're up period. Bottom line, everything is made in China these days. You are not going to be disappointed with this TV at this price point in the least. Save yourself a couple of hundred dollars here over the other brands. Almost 4.7 stars out 5 with almost 1100 reviews, that says it all. Guess, I didn't keep it that short, hope this helps as you try and decide on a TV.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Software update made my TV unusable - DO NOT BUY

    Posted
    Liam
    • My Best Buy® Elite MemberElite Member

    In the interest of being fair, I will say that this TV is a great product at a great price (when it works). The Roku functionality makes it super easy to use from a user experience perspective, and the picture quality is better than average in this price range. HOWEVER, I will never again buy an Insignia TV, nor should you. In the beginning of November 2018, a software update was deployed automatically that caused an issue with the sound quality and also made the internet connection highly unstable. When I turn on the TV, the sound is muffled. To fix the issue, I have to got to the settings window, change the sound mode, then change the sound mode back to "Normal" and the sound is back to sounding fine. As for the Internet connection, it constantly drops while watching streaming services. I have a great fiber connection to my house and an excellent router setup, and have confirmed that the issue is not with my home internet connection. But still, a few times a day the connection drops, and I need to unplug the TV to reset the connection. I have been working with Insignia support for over a month on this, with promises that a software update would come out to fix the issues. Every update that has come out since then has not fixed the issue. I'm still waiting for it to be resolved. This TV is eight months old. It should not be having these issues. Insignia will not replace it despite being within the warranty period. As I said before, DO NOT BUY THIS TV.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great first month

    Posted
    Chinni
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Firstly this is my first TV purchase, and being an avid tech fan and follower I wanted to spend my money wisely and in the most efficient way possible. Since Insignia is a BBY subsidiary brand I know I can rely on the service and warranty of BestBuy since they are everywhere. Plus Insignia uses parts from LG & other famous brands which is good. Picture: The TV is huge, and the Picture is bright and clear. I have seen my friends 50" LG 4K tv and this is much better than that. I would recommend turning off the motion smoothing (pseudo 120hz refresh rate) I felt the picture was much better at the usual 60hz. (I leave the motion smoothing ON for the Xbox, but for chromecast and other inputs I switch it off, you can find this in the picture settings (*) and goto advanced picture settings) Sound: again considering my frame of reference which is my parents 50" sony 4K & my friend's 50" LG this is on par with the heavy weights. Assembly: Super easy, just follow the steps Remote: simple and easy nothing fancy. I recommend the Roku app, I use the Tv at night and just plug my headphones into the phone and the Roku app streams audio through the app instead of TV which is useful. Side comments: 1. The first couple weeks the heated plastic smell which comes for all the new TV's is strong with this one. But it subsided within 2.5 weeks.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall a great TV

    Posted
    IDontNeedANickname

    My previous TV was an Insignia, and after 6 years it still worked perfectly, so I wanted another one. I'm pretty happy with this one, but there are two problems. I bought an optical audio cable to connect my sound bar to the TV, but the plug kept falling out of the TV's port. I tried both plugs in the TV, and they both fit in the sound bar just fine. I returned the cable to Best Buy and asked what else I could do. The guy said I could call Insignia to get the TV repaired or replaced, or I could use an HDMI cable instead. Dealing with the manufacturer sounded like a hassle, but my sound bar didn't have an HDMI port. So he sold me a sound bar that does (or so he said). I got it home and found out that it actually doesn't have an HDMI port, but it came with an optical audio cable that fits the TV. I suspect that it fits because it's thinner and cheaper-looking than the first one. The AV ports on the TV are inset and surrounded by plastic, so I think the first cable wasn't going in straight because it was hitting the plastic part. Also, the volume button on the remote doesn't work half the time, so I had to buy a universal remote (I don't have cable). The universal remote also works with the TV's Home menu and everything else, although of course it doesn't have the quick-access buttons for Hulu, Netflix, Sling, and Google. I went to Settings and turned off the TV's speakers, so the remote also controls the volume on my sound bar. Hopefully these initial annoyances will be the last because I really like this TV. I was accessing Hulu through my smart Blu-Ray player, but it would sometimes buffer a lot or it couldn't connect. I had also tried a Roku box, and it did the same thing. Now that the streaming services are actually in the TV, they work flawlessly. (I highly recommend using an ethernet cable instead of Wifi.)

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Picture, Terrible Hard Drive Space

    Posted
    cg06

    This TV has a great picture quality and pretty decent sound (although it is in a small room). What I dont like about it is the fact that I have to keep factory resetting it every week or two because it tells me that there isn’t enough space to open one of my streaming channels. I’m told to delete one or more of my installed channels and try again (which hasn’t opened up enough space to fix the problem, even if i delete 5-10 channels). In the age or cord cutting, I now have only 4 channels on the TV (I deleted the rest trying to make space)... Netflix, Hulu, HBO Go and Prime TV. Prime TV hasn’t even been activated since the last time I factory reset. Why do these apps that stream from the internet take up so much space that they won’t work? And why isn’t there an option to delete cookies or something similar to delete the excess data instead of removing the whole channel (which doesn’t ever free up enough space anyways)? There is an USB hookup where I think you are able to add a flash drive for more space, but if you use a Chromecast and power it through that USB, you cannot add extra storage. If you’re planning to use this as a traditional TV with a cable box, bluray/DVD player, etc., it’s a great option for you. If you use a lot of streaming services (and one would think that would be the case with Roku built in), you may find yourself disappointed or frustrated with your experience.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Problem with speakers/volume (Headphone mode)

    Posted
    Mecchie

    I purchased this tv in February and it worked fine perfect but one day in about April the sound on the tv switched to headphone mode all on its own. I’ve never put headphones into the tv so I don’t know why it does this. I’ve went to every setting on the tv, cable box, I’ve unplugged everything but nothing takes the headphone mode off we have to wait for the sound to come back on it’s own. At first it do it for a day and work for a couple hours the next day then back to no sound but recently the tv was stuck like this for 2 weeks until the sound came back on Sunday and yesterday (Saturday within the same week) it back on headphone mode. It’s really irritating not being able to hear the tv when you want to watch it. The tv is located in the living room so that makes it worse. I reported the problem so many times with no response, so I’ll make sure I’ll never buy from this company again. I’ve gotten to many headaches trying to deal with this tv.

    No, I would not recommend this to a friend

    • Brand response

      InsigniaCustomerSupport

      Hello, thank you for taking the time to share your experience. Please contact us at https://www.insigniaproducts.com/contact-us so we can provide you with an accurate resolution.

      Deneb M.- Insignia Support BBY-ExBrand_Insignia

  • Rating: 5 out of 5 stars

    Super Nice 55" TV

    Posted
    Namrednop
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm very impressed with this Insignia 55" TV with built-in ROKU with 4K Ultra HD. Item #NS-55DR620NA18. The sound quality is not bad, but could be improved. The picture quality is SUPERB! The colors jump out at you! And this is just the right size TV to own. Got a great price on a 1-day Flash Sale for $349.99. The pair of feet that come with this TV are Ok, if you've got a large enough area to set them on. I bought the single pedestal mount which set the TV at just the right height for where I have it sitting. Overall, and so far ... everything is working great! I did purchase the 5 yr warranty because of the way the warranty read, because if anything happens with-in the 5 yr period, they either have to come to my house and repair the problem or give me a Brand New TV if they can't. If you're slightly hearing impaired you might want to consider purchasing a 'Sound Bar' to enhance the sound, as the speakers are on the back-side of the TV. Don't know why they couldn't put the speakers where they projected the sound to the front? But that's my only complaint, which is minor.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Superb TV for the price

    Posted
    DeffinP

    Just got this 55” Insignia 4K UHD 2 days ago and the more I dig into it, the more awesome it gets. One thing I dIscovered that I haven’t seen anywhere is that you can download the Pluto TV free app that allows you to get all local channels for free through the internet, which is beyond awesome. No need for an antenna to get the highest quality over the air broadcast possible. I also upgraded my Netflix to UHD, which broadcasts in 4k and the movies are INCREDIBLE. I figured Guardians of the Galaxy 2 would be a good first movie to test out and it was mindblowing. I did notice a little bit of motion blur in some scenes, but the clarity of the picture was insane. Just played some Xbox1 online and it was also incredible, even though it’s not the 4K Xbox. It felt twice as sharp as it was on my last 2 year old 43” Vizio LED HD TV (not smart). Beyond stoked with this TV. Absolutey obliterates what I just upgraded from. I LOVE the little Roku style remote as well, despite all the complaints I’ve seen about it. You can get to anything quickly and easily with it. I never could stand how cluttered remotes used to be.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall its a great tv

    Posted
    SROD559
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this during the memorial day special for $50 cheaper. 4k games look amazing on this. I mainly use it for my PS4 Pro and It looks great with blu ray movies and 4k enhanced games. I dont really use the roku but i think its cool you can download apps for what you like, like youtube, adultswim, fandango, vudu, netflix, pandora, etc. Regular tv still looks like any regular tv so theres no change there. Ive only had one issue with this tv tho. I dont know if its my tv only but sometimes it would flash white and black then go back to my game. It might have been defective and i didnt get their geek squad plan on this so i was worried. It hasnt done that lately but it still worries me. Overall im happy with this tv.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best value for a 55in 4K LED.

    Posted
    Solarenergynow
    • My Best Buy® MemberMember

    I've had this TV for over a month and have enjoyed it a lot. No issues. My main concern was the brand and not knowing what manufacturer is behind this TV, so I did get the 5-year warranty from BB, although I do realize that people are having problems with known brands that break down almost by design right after the original warranty expires. My only gripe is the limited functionality of the remote although it is really simple to operate. As a disclaimer, I'd say that we use the TV mostly for movies and youtube streaming through a Samsung Blue Ray player and my issues so far have come from the interconnection player-TV although most likely ALL ISSUES were generate by the player. I'd give this TV 4 1/2 stars but it is not possible. Definitively recommend it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent to get into 4K

    Posted
    FrankD
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this 4K TV as a christmas gift for my girlfriend. She had an older model 50 inch Samsung Plasma that it replaced. To make this simple I will break it down to positives and negatives. Positives: 1- Extremely bright and colorful screen. Almost HDR level. 2- Excellent image when streaming 4K videos through on Youtube. 3- Very easy to use Roku controller and on-screen interface. 4- I enjoyed the motion-smoothing though others may not. I really think this is one issue that set this unit apart from a similarly priced/sized 4K tv that I have from a different manufacturer. It gives a truly surreal effect. 5. Of course the price is affordable. ;-) Negatives: 1. My only negative is the way the TV interprets non 4K content. It is not as sharp as my other 4K tv with non-4K signals. This is the only reason I didn't give it 5 stars.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Value

    Posted
    drtex
    • My Best Buy® Elite MemberElite Member

    Fantastic TV!! Roku content adds so much to the cord cutting experience but wish it would allow channel number input. We receive 50 channels over antenna and with the free movies through apps, it is a huge hit. Also, it allows a 16Gb/+ USB drive to work as a single channel DVR for an added bonus. We had to change the TV settings significantly to satisfy our preferences, and found we had to change the action smoothing to off to prevent old shows from being too processed to the point where they look modern and shot with a cell phone. The remote buttons have a bit of lag that I hope they will improve with a software update. Settings [ TV Bri-Darker, Pic Mode Movie, Backlight/Brightnes 45, Contrast 51, Sharp 58, color 60, Tint 0, color temp normal, act smoothing off]. I purchased 3 Insig 48" Roku before but now have this 55" and a 49" too!! You simply can't beat this for the price.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Seems to be a good budget TV but comes with many q

    Posted
    KorgPa9X
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Pros: decent price for a smart 4K TV Cons:Random Network disconnection. Right in the middle of the show I'm watching the TV to disconnect itself from Network. I have to unplug the cable turn off the TV and wait for a while before the TV can detect any network. This is a major flaw. Grayish dispkay areas on the screen in dark scenes. You get what you pay for this is not true LED smart TV. I guess you will have to pay a thousand plus dollars for a TV with decent picture. The remote is pretty basic I use my smartphone to type on the screen in the search bar. This is a very first time I experienced a problem with LG products. I bought many algae products before without any problem. I own varieties of products from LG search at the LG G2 G3 G6 LG refrigerator microwave all work marvelously. I will try to exchange the TV tomorrow and if the problem is still persist I don't know what to do

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    very impressed, so far

    Posted
    DBD67
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We finally decided to upgrade to a bigger tv and this Insignia 4K streaming TV was priced right. We went to the store to check the picture and it looked great to us. Set up was very easy. It comes with only a Roku remote, so we are still adapting to the lack of number buttons. But, being able to go into the channel list and delete channels you want to skip over is great. It is a little timing consuming to do so, but once you do, it is great. Adding all your favorite streaming apps is great, and easy. The only thing that annoys me is that when changing the volume when streaming through the apps, especially Hulu, the screen grays out somewhat blocking the picture. This is not necessary. It does not do this when watching TV by antenna.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good TV for the price

    Posted
    jimmy2times

    I got this TV because I was looking for a family TV (I have a 46' Samsung Full HD downstairs that I use for my PS) to put in my living room so we can have a large family TV. So if you are looking for a staggering picture at a TV this size you will have to spend another $400 or more. But for a family on a budget this TV is perfect and checked all the boxes I was looking for (affordable, big screen size for a big room, 4K for the price of a 1080p 55" and good remote / menu interface). The thing that surprises me over the 4K picture is how good the Roku interface works. Every thing you need is right there an organized menu tree with everything you need right at your fingers. Again, if you are looking for the best picture possible then look elsewhere but if you are looking for a big screen size at the smallest amount of money then go out and get his TV.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Doesn't play well with sound bars. AVOID!

    Posted
    TimB
    • Verified PurchaserVerified Purchase

    The picture is ok, no problems there. The problem stems from the fact that this TV is not completely compatible with sound bars. You can connect it to a soundbar and you will get sound, however, you cannot configure it so that the TV/cable remote will control the volume of the soundbar. Apparently, according to the Insignia reps I spoke to, this is one of the only TVs available with this problem. So, if you plan on connecting it to a sound bar, be prepared to have 2 remotes available, one for the TV/cable and one for the sound bar. I wish the Best Buy rep would have told me about this when I asked but I guess he was just trying to make a sale. I would not buy this TV again nor would I buy any TV from Best Buy again. Bottom line, don't buy this TV unless you don't mind having to use an extra remote to control the volume.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Won't connect to Comcast cable

    Posted
    Clodo
    • My Best Buy® MemberMember

    Took it out of the box and went through setup. Everything was working fine EXCEPT would not recognize my XFINITY Comcast cable tv box. Tried everything and a blue screen with NO SIGNAL found. Plugged in another set and live tv pops right on. Also, this set, like all other Insignia TVs is on an old release of ROKU, 7.7. This release has major issues with streaming Netflix. After approximately 30 minutes, the screen freezes, voice continues, and eventually the whole TV shuts down and reboots. Supposedly fixed in ROKU 8.0 but not available now but will be "SOON". And did you ever try to get support from Insignia?? Doesn't exist except for a "unplug it and plug it back in" suggestion. Needless to say, this tv is being returned tomorrow and I'll stick with LG, Samsung or Sony. I will NEVER buy another built in Roku TV again.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not happy with this TV.

    Posted
    Rythymplyr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Barely owned this TV 6 months and the picture went out on the screen. I could still hear audio and I could see backlight but there was no picture at all. I called The geek squad and did a little troubleshooting to find out that either one of the processor boards had gone out, or the video card itself had gone out. The TV could not be repaired because they were not able to locate the parts needed, so I was forced to take it down from the wall and take it back into the store to get an exchange. Turns out, they no longer carry this model of TV in the store so I traded it for the 55" TCL Roku TV, and hopefully I'll have better luck.

    No, I would not recommend this to a friend