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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 4975 reviews

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Rating by feature

  • Picture Quality

    Rating 3.6 out of 5 stars

  • Sound Quality

    Rating 3.7 out of 5 stars

  • Brightness

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the 55” Class LED 4K UHD Smart Fire TV Edition TV for its exceptional picture quality, affordable price, and simple setup process. Many customers rave about the TV's stunning visuals and crystal-clear audio, while others highlight its great value for money. The convenience of the Fire TV platform is also widely praised, with users enjoying access to a wide range of streaming apps right out of the box.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 4,975 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is nice and the sound level could use a little more base.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture loud sounds fully recommend very ligt weight

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and picture is awesome it just can be a bit confusing to use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV for theprice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used in a rental. Nice TV for the price with good picture and connections.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound could be a little louder, picture is amazing clear. Great deal for price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent value and good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this TV outside and I am enjoying the picture quality , sound and overall performance

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture at a great price. Check it put before you buy and compare other brands and costs.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great for the price, nice quality and great to have the smart tv options

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV for game watchers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV. Friendly to use with firestick. Strongly recommend for a good price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture, very clear and good amount of features for the price you pay.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV, it has great quality. I have it on my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    55' TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value easy to use, has Fire tv edition . easy access to Ruku, hulu,ect...

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television for the price. Plus that the remote has all the features

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of this television! It is big enough to view from anywhere in the room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was easy to set up. The picture is great for the price. The sound is pretty good too.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Mothers day gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale for 249.00 my mom loves it. She can now watch Netflix on her smart tv.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Terrible, had to return it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why the rest of these reviews say this TV is so good, it was terrible after getting it all set up and wall mounted. I thought it would be really good based on the reviews, but let me clarify a little bit. I guess I'm picky and other people aren't as much as I am with attention to details. They just want it to "work". I can't settle for something as big as a purchase as this just to be unhappy with it ultimately, since a TV is typically a purchase you want to keep for awhile and attempt to try to get enough years of service out of it. Anyway, this TV has extremely terrible viewing angles, washed out colors, remote isn't programmable like other fire TV remotes are, 4K doesn't really look 4K like the OLED or higher level displays do. It looks more like a more "stepped up" 1080p quality depending on what you are watching and how your settings are setup too (which are limited too in the way of tuning them too by the way). Also, another thing I noticed right away and I've seen a few other bad reviews talk about on here about this particular TV is that, along with all these other problems I just mentioned, it has a TERRIBLE lip sync issue, and what I mean by that is people's mouths are still moving when the audio is done coming out of the speakers, tried to see if it was my soundbar and unplugged it, no difference through the TV speakers themselves. Absolutely unwatchable, especially long term for that matter, it really bothered me. I get you that get what you pay for, but man these lower end 4K TVs are terrible these days. After returning to a couple local Best Buy locations to ask why, I learned that if you are buying the lower-end 4K displays, you will definitely get what you pay for. I figured 4K is 4K, right? Wow, was I wrong lol. They will absolutely not perform like the fancy Samsung ones you see for way more money on display at the store. Problem is, I had no way of knowing this, since these cheaper 4K TVs like this are NEVER on display, and even if they are, they only show a 1080p output thru coax connection which is a terrible idea since you don't really know what you're buying until you get home and set it all up. And if you ask me, TVs of this size or larger is a real pain to have to haul it back and forth from your home to the store simply because Best Buy can't have them all on display (showing true 4K content) like the higher end ones. Really leaves the customer with no idea on what they are getting without seeing it perform at its full potential in person, and also, a lose-lose situation for the customer and the store in and of itself because the store now has a TV they have to sell for less since its opened, and the customer has to waste their time taking it back. All in all, terrible experience. Anyway, I returned it within the return policy period and bought a simple 48" Westinghouse 1080p TV that works fine for what I need with the 5 year Geek Squad warranty, so if it breaks from being a Westinghouse, I'm covered. I'll wait till 4K comes a little further along the way with more content and bang for your buck before I try to buy another one. The same thing happened with 720p/1080p TVs when they first came out like 10 years ago, they all had bad viewing angles and washed out colors unless you bought the higher end, super expensive ones. Funny how history repeats. ;) Save yourself the trouble and buy yourself another simple 1080p TV or a higher end 4K TV and don't waste your time having to haul something of this size back and forth to the store like I did. Hope this helps someone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and not too heavy. I was able to assemble myself and it turned out great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55 inch TV Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! 4K with FireTV built in. Looks great also. You can’t beat this price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, fast and quality is great. I upgraded from an old tv so its a huge change

    I would recommend this to a friend