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Customer reviews

Rating 4.4 out of 5 stars with 4975 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.6 out of 5 stars

  • Sound Quality

    Rating 3.7 out of 5 stars

  • Brightness

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the 55” Class LED 4K UHD Smart Fire TV Edition TV for its exceptional picture quality, affordable price, and simple setup process. Many customers rave about the TV's stunning visuals and crystal-clear audio, while others highlight its great value for money. The convenience of the Fire TV platform is also widely praised, with users enjoying access to a wide range of streaming apps right out of the box.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 4,975 reviews
  • Rated 3 out of 5 stars

    Fire and Alexa not compatible Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried everything to get Alexa to work with Fire and had no success, Alexa would tell you it was connected with tv then shortly after it would disconnect, When telling Alexa commands for tv it would say it could not find tv. If Alexa was plugged in the tv sound would go so low you could hardly hear it even if raised to 100. Realized it was trying to play tv sound through Alexa device and would have to tell Alexa to raise its volume. If Alexa was unplugged the sound would come back to tv with normal control through tv remote, I finally went into Amazon app and disconnected the tv from Alexa, I think the software needs to work out a few bugs, Very disappointed with purchase,

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Effective as an patio tv.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a great option for inexpensive outdoor tv - provide its being used on a covered or enclosed patio. Positioning is key as well. This unit is not bright enough to compete with direct sunlight of direct (bright) reflection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On 8/31/19 I killed my daughters 65" TV. I went to Best Buy to purchase another one for her. The best thing I could have done. The young lady that help me was very nice and honest! She is a great asset to Best Buy! When I return, I want her to help me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This high tech television makes watching tv so much fun! It puts everything I need in one place. It’s excellent! But if you aren’t good with technology as I tend to struggle at times myself, this tv may get confusing. But definitely worth taking some time to get used to!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this television for my father. He absolutely loves it! It is wonderful that he can speak into the remote in order to control the television. He also loves having the choice of YouTube, Netflix, etc., without him having to press a lot of buttons. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the TV during last Black Friday’s sale for a great price. The built in FireTv is very convenient. The only thing I don’t live is the sound. It’s either way too loud or soft. It’s hard to get the sound level just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for price but fragile

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter helped me unpack this and lift it. Little did I know she grasped the edge of the TV with her hands and the TV was damaged immediately. Love the TV.. easy setup easy to use and great picture but very fragile. Careful when unpacking!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I turn it on it flashes on then screen goes black then it turns on. It does pick up where you left off on whatever app you or whoever last watched. Easy setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too shabby.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best picture quality, but it had all of the features my nephew was looking for. For the price, it actually performed better than I was expecting, so you could say I was pleasantly surprised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality 4K tv.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a good sale price. Updates are numerous and seems to still be supported. Which is great. Doesn’t lag much. Seems to get updates before the fire sticks. Game mode a must to prevent lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb quality 4K TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice piece of television, great video quality and the response is good, even if you don't have prime you can still take advantage of youtube and netflix, you can even download and play some simple games from the amazon store for free.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Neto,

      I am very happy to read you are taking advantage of the features the Fire TV offers, glad you liked it. I hope you enjoy this TV for a long time but do not hesitate to let us know if you ever need any help with it. Thank you for your review.

      Alfredo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great product easy to set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought about 5 different Insignia TV’s now and each one had performed perfectly. They are one of the best products on the market for the money. I still have all the Insignia TV’s I have bought and none of them have ever had any issues whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Wish I would’ve stuck with my 1st Choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I purchased this TV in April 2019 after a Best Buy associate recommended this over the Samsung 55’ I was going to buy. It does have a great picture quality I must admit. It has only frozen up on me where I had to reset the TV only a couple of times. Well today (9/25/20) I got the dreaded black screen when I turned it on. You can hear sound, but no picture. The only picture you ever get is the half second picture you see when you turn it on. Of course since it has passed it’s 1 year warranty, I have a 55’ paperweight. After a little research, I see that black screen is a common issue that other customers have experienced. Unfortunately I happen to now be one of them. If you do purchase, I would suggest the extended warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good TV but lacks versatility and options.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking picture and convenient apps available. It lacks video input ports I expected from such an advanced TV as most other similar ones are more accommodating for PC use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall everything is nice. My only complaint is the tv only has one button on the unit. So you always need the remote to change the volume. Maybe I’m old fashioned but I think there should be menu and volume buttons on the tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and it is nice to be able eliminate having a separate amazon fire. I am subtracting one star due to the fact that the sound is terrible on it's own. Make sure you are getting a sound bar or separate stereo system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and has a great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this television to replace a VIZIO that we were having trouble with. It is great to cover streaming channels and regular cable TV. The store employee was not too impressed with the audio on the unit but it serves us just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Disappointed.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV just died after 2 years. There is sound and no picture except for the occasional flicker. While it worked, it was great and better than an older Samsung I have. But, if it only lasts 2 years, it's disposable & that's unacceptable. Usually, Insignia is decent, if not the best. This time, not so much.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cheaper 55 inch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theres definitely some latency issues when playing games and the brightness and contrast is not the best. The main selling point is the price. For the size, this is great purchase. No regrets

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fire tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    new to fire, it easily enabled me to cut the cord. only concern is that the colors are a bit askew...but maybe if i made a small effort to adjust them it would be better

    I would recommend this to a friend