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Customer reviews

Rating 4.4 out of 5 stars with 4975 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.6 out of 5 stars

  • Sound Quality

    Rating 3.7 out of 5 stars

  • Brightness

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the 55” Class LED 4K UHD Smart Fire TV Edition TV for its exceptional picture quality, affordable price, and simple setup process. Many customers rave about the TV's stunning visuals and crystal-clear audio, while others highlight its great value for money. The convenience of the Fire TV platform is also widely praised, with users enjoying access to a wide range of streaming apps right out of the box.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 4,975 reviews
  • Rated 4 out of 5 stars

    Good for a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price. Enjoyed this but I’m very ocd when it comes to my electronics so the little things were my own issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv bit the dust so we needed new tv. Sometimes have slight issues with Netflix app only on this tv but for the price. Ok

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp display for watching 4k content, settings can be tweaked to make the image look better on screen. Good buy overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Deal on TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my first smart TV, seems really cool. Still learning new features, but excited to enjoy and continue learning. Was a good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely best available if your going cordless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my tv so much that I bought 4 total for each bedroom in my home. I love the fireTv addition and it make my life very simple.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Connection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection to devices is poor. You cant switch network unless the network that is being use is completely shut down. When you turn it on it suppose to stay on the last connection that was use, but when turn on it's on the home page. For ex: if the last connection was to a cable box when it was off. When its turn on it's on the home page instead of the cable box.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for my parents and they enjoy it. They just need to watch their shows. They have enjoyed it and it has no problems

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Decent lower end TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent picture and sound for a lower end TV. I use it in my enclosed porch

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    No longer works in under a year

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this TV for 8 months now. It will no longer turn on starting today. I'm going to bring it in store tomorrow and see what can be done since it hasn't even been a year. Yesterday it started turning off randomly but the sound would still play. This TV worked great until now.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the 55" Fire TV. I am sorry to read that you having issues with the audio. Please contact us before going to the store to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Happy with everything I order

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way they always have everything I order out on time. The worker's has an positive attitude when they greet people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV for my son's room. He's been thoroughly enjoying his TV from day 1. I always shop with Best Buy when it comes to my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is fantastic. I’m barely home but when I do watch it, it never fails to amaze me. Great with a gaming system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE Smart TV to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essentially a 55" Amazon tablet with a TV, awesome Bluetooth controller link with Alexa and a REAL browser. BEST TV I have ever purchased!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv for my mom and she loves it. Just wish that Insignia creates bigger TVs so that I can purchase one for my tv room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good images

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great overall! It is rather low in the volume side of the tech but still sounds great when you hear it.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    The worst tv I have ever had

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sleep mode is horrible, I have set it to the longest schedule because it can not be turned off and it will turn off the tv while I am watching something and do not pause what you are watching because no matter how long, the pause, the tv will be off when you return. No matter how I set the screen saver it will not run. There are no buttons on the tv so if the remote stops working you are just out of luck. And no matter what mode I set I can only turn it on with the tv remote even though it is set to use the last mode when starting up. I have 2 other tv's that I am replacing when I move but I would not replace them with this brand if they were giving them away for free.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I am sorry to read that this TV model did not meet your expectations. We would like to check with you the settings that you mention are not working properly, so please feel free to contact us at any time and we will gladly assist you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Love the TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works great! Delivered on time, everyone I dealt with from the store to delivery was friendly and very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV as an open box item. Had to return because it didn't come with the remote control nor stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for my family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same for this tv its has its good side and bad side like its a very new type of tv but I dont like the fact that I cant talk to alexa in spaish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, love the functionality of fire tv included. Speakers are just ok, like most TV, but no complaints.

    I would recommend this to a friend