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Customer reviews

Rating 4.4 out of 5 stars with 4975 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.6 out of 5 stars

  • Sound Quality

    Rating 3.7 out of 5 stars

  • Brightness

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the 55” Class LED 4K UHD Smart Fire TV Edition TV for its exceptional picture quality, affordable price, and simple setup process. Many customers rave about the TV's stunning visuals and crystal-clear audio, while others highlight its great value for money. The convenience of the Fire TV platform is also widely praised, with users enjoying access to a wide range of streaming apps right out of the box.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 4,975 reviews
  • Rated 5 out of 5 stars

    Love the picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for a TV for my grandson and this one was just what we were looking for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased during the Sale. Works perfectly since I purchased, no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, but sometimes is slow response, easy controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes I am not sure what to expect from the Insignia brand but this tv is fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to navigate sometimes but overall it’s a good tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this replacement TV for family member. Even with warranty, it was a great price!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Stay away from their "protection plan"

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV in November 2019. It lasted one year. I purchased a 5 year protection plan which ended up being useless (and nonrefundable, of course). This TV is no longer available and since it's holiday season, NO TVs are available as a comparable replacement. So now I'm out a TV and out the 100 bucks I paid for the so-called protection plan and am left with store credit. I'll use the store credit for something else but this will be my last TV purchase from Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Great picture but not remote friendly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a great picture but does not work well with a harmony remote. The TV was designed to work with an "alexa" device. I refuse to use one of these. If you like Alexa you'll probably like the TV otherwise not so much.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Eddie!

      Thank you for taking your time to write a review about our 55" TV! We understand how disheartening is that the TV does not work with a Harmony remote. Our Fire TV remote's work with Bluetooth, and it will only work with Bluetooth remotes. Please remember that we are here to help you, so if you have any question feel free to reach us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv for the price. Streaming apps are very handy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Not satisfied

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this tv for only 2 years and after a year of purchasing I’ve had issues with it and now once again I am having more issues. Don’t recommend

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great 4k tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price cool feature with amazon Alexa built into the remote

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound quality could be better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Sound quality is a little lower than I would have liked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has been great. I have been enjoying it everyday. Apps load and operate very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this tv for not even a year. It no longer works. I turn it on, and see a quick flicker, then it goes black screen. Still hear sound, but no picture. Tried the unplug/plug back in fix, didn't work. Don't know what to do with it now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV bought two

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these for my kids rooms. No complaints works great. They like it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a 4k smart tv. I purchased to go with the xbox one x for better 4k gameplay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was on sale. It was easy to install on my wall mount. No complaints. Would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice t.v for livingroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    family room has improved with this t.v. have great movie nights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp TV with a great picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The FIRE TV works quickly (faster than a FireStick). Very pleased with this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great picture, light wieght, and super price !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my 4th Insignia tv. I will be up date other tvs I have to Insignias.

    I would recommend this to a friend