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Customer reviews

Rating 4.4 out of 5 stars with 4975 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.6 out of 5 stars

  • Sound Quality

    Rating 3.7 out of 5 stars

  • Brightness

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the 55” Class LED 4K UHD Smart Fire TV Edition TV for its exceptional picture quality, affordable price, and simple setup process. Many customers rave about the TV's stunning visuals and crystal-clear audio, while others highlight its great value for money. The convenience of the Fire TV platform is also widely praised, with users enjoying access to a wide range of streaming apps right out of the box.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 4,975 reviews
  • Rated 3 out of 5 stars

    Good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is the sound. It’s ok but had to turn up high. So I bought a sound bar and everything is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing exciting!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has all the typical apps but connecting to phone doesn’t work well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a delayed speech in the tv, I tried my best to fix it , called geek squad and nothing .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cámaras are good, no able to get what I want.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed 5 cámaras and I got a set of four cámaras. I would like to get another one, but they do not sale one unit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good but the operation is little difficult to operate if you are using more inputs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cost effective TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the money you get what you pay for. Not great for gaming. Voice control is fun. I would buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great screen size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen size was great the only think bad is once u turn on the tv in the night the brightness is too bright

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Marie,

      Thank you for taking the time to leave your review on our 55'' Fire TV. We understand that this is important for you. We hope you are enjoying the TV and it unique smart TV features. If you are still having a tough time with the brightness, you can certainly contact our team and we will be more than happy to guide you through a resolution.

      - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    OK TV for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and looks very nice, but you get what you paid for in terms of picture quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    1 year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen went out in about a year. No problems up to the day it went out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than two years old went to black screen. Worked well until then. Nothing worked to correct. Best Buy wanted a Geek Squad Subscription and then still would have been an extra $150 plus to have checked out. Researching, this is a common issue with this TV. Was purchased Nov 2019.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Every Buy This Brand!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely one of the worst purchases ever from this particular brand - we bought this TV on August 18th 2019. There were no issues with shipping, delivery and hauling away. However, since then, we have faced repeated issues with having to power reset this TV because it wouldn't turn on all of a sudden (even though we could see it had power). All other devices in our house were working fine, and there were no issues with power and power outlets. The TV would then work after using power reset method, but yesterday, it wouldn't turn on even after using this technique. We are tired of facing this repeated problem. It is not worth spending money on something after 2 years especially on TV for us. Maybe we will consider other brands. Insignia Fire TV was a complete fail. Now we have to spend money again this year and it's a waste.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are considering this tv due to price save your money until you can afford a better one! I had no idea the picture quality would be low. The black colors are never truly black and the colors appear to have a haze like film over them. The only time the picture quality is decent is when the brightness is on zero, but then its so dim and hard to watch. I prefer my apple tv interface instead of the fire that comes installed. This tv will randomly shut the apple tv box off which can be frustrating when watching live television. I will be purchasing a new TV with better quality just wish I had never bought this one and wasted my money!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    usb doesn't work, pictures colors not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm returning it. Usb port doesn't recognize any usb drives formats. After say "yes" for the TV to format a brand-new usb, the usb got damaged & couldn't be read by windows or linux. After letting windows to re-format it, a 32gb usb now only 16MB ... pictures aren't good compare to samsung or lg ... insignia app couldn't connect TV to alexa ... lot of problems...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. He loved it. He used his alexa in his bedroom to control it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pixels

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is some pixels that keep changing color on the bottom left. So annoying.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes will not connect to WiFi and very frustrating, but when it works it’s a great TV.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    bad quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was working great for two weeks hanging on the wall...woke up one morning and turned it on and it had a crack starting to spread on the screen. The store offered no solutions to help me. Now I owe money on a Best Buy credit card for a junk tv. Do not recommend

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a good one but not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a little because it has the fire stick built in but I don’t like the quality of the pic

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Color is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the fact that you have to have an Amazon account to even get to the channels.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blacks are terrible. input lag unbearable. returned immediately the live tv interface for digital satellite is outstanding, but other than that... not worth it

    No, I would not recommend this to a friend