Customer Ratings & Reviews

This is a nice tv, the reason for one star is simple, you can't change the auto turn off feature. I am using the tv in my business lobby to display our products, pics and business information, after few minutes the my pics start on the screensaver but after few minutes the tv is off. I sad that this can be change, is something so simple I don't understand why insignia did not think on this alternative for business.

Broke after 15 months. So warranty is expired. Technical support troubleshot and eventually told me to seek outside repair service for repairs on internal TV components. Did that and still doesn’t work. Pay extra money for next brand up. Best Buy doesn’t stand behind their store brand because it is poor quality. Please build better equipment I cannot afford to buy TVs yearly

It has a lot of features but the picture is not what I expected. I previously have LG, Vizio and Samsung TV but wanted a larger screen.

Purchased this TV January 2020 and it broke November 2021. Same issue as everyone else - black screen with sound and the screen flickers when first turned on. I tried resetting and switched cords out and still nothing. Would not recommend. Very disappointed.

Would have rated this TV much higher other than the fact that it has very little storage space especially after updates which require installation of apps not used and taking up storage. Had to uninstall apps and reinstall in order to use the apps again. Even more unfortunate, backlights have gone out after only a year and a half of usage. Very disappointing product

Cheap 4K tv with apps, you get what you pay for. It’s start to fidget sometimes. I’m not in love with this tv.

The TV worked fine and was not used frequently, was not moved nor did sunlight hit it. But after 1.5 the picture is out. I was trouble shooting online and found several people complained of the same. Black screen with sound. Reset did not work, new power cord did not work. Disappointing!

I purchased this item on 4/24 and the tv stopped working on 5/3. I was watching an Amazon prime tv show when all of a sudden the tv went black and the only function that worked was cable. I called the manufacturer who only attempted to troubleshoot over the phone which was unsuccessful. They refused to exchange the TV for a new one. Do not purchase. Not worth the money.

Amazing picture quality - 4K viewing is superb and flawless. Amazon integration - If you already have the Fire stick, you will be very familiar with the home button. So easy to use with the build in voice. The remote have quick button to Amazon Prime video, Netflix which makes it so convenient. Set up - It is super easy, up and watching TV in just few minutes. Price - I can not believe the picture quality at this price! Simply Amazing. Con - I just purchased this TV, time will tell how long it will last, but no con so far.

Worst TV, i had mine for just over a year and the backlight LED went out.

Just bought this 1 year ago and I’m having endless problems with this tv

Back Light Gave Out After Having A Little Over A Year. Flashes On For A Sec Then We Hear The Buttons Moving But No Picture. Flashed a light on the tv screen and you can see everything.. We thought it was a good purchase but has some bugs here and there as with anything but now the backlight is dead . What a shame

This tv is garbage had for 1 year and 3 months today turn it on has sound but no picture called they would not help there are thousands of reviews with people having same issues it a shame i expected best buy to handle quality products please due your homework dont want to see hard working people like myself get burnt

Great tv, best choice . We love the tv, it’s look like you in the movie

Partially blurry screen on arrival. May be screens are very sensitive compared other similar products.

I bought this tv as a family present last Christmas! We didn’t even put it up until after the new year! But because the receipt is dated Dec 1 , I am out of warranty and now have a tv that doesn’t work and I have to pay to have fixed! I have no picture at all and now I have to buy a new TV! It won’t be insignia that’s for sure!

The TV went out today and now it’s a black screen. I tried resetting it and nothing. It stopped working. I’m disappointed in the quality of this TV. I can’t believe it stopped working in less than two years. I wouldn’t recommend this TV or brand. You get what you pay for I guess. Hopefully Best Buy will help rectify the situation.

Back light went out just two years after purchase. We had the 2 year warranty that had expired two months before this happened. Was the same price to fix or just buy a new TV. We got a new TV, different brand. Hoping it will last more then two years.

Bought it in 2020 and it already broke down. It wasn’t the best tv but it was enough, pixels or display are definitely a lower quality than other more recognized brands. I wouldn’t recommend you buying this product. Pros: Alexa feature was great and apps were easy to find and access, loved the remote.

the picture was sort of spotty and not too great. i thought being best buy brand that it would be better.