Customer Ratings & Reviews
- Model:
- NS-55DF710NA19
- SKU:
- 6245800
Rating by feature
- Picture Quality
Rating 3.6 out of 5 stars
- Sound Quality
Rating 3.7 out of 5 stars
- Brightness
Rating 3.7 out of 5 stars
Customers are saying
Customers appreciate the 55” Class LED 4K UHD Smart Fire TV Edition TV for its exceptional picture quality, affordable price, and simple setup process. Many customers rave about the TV's stunning visuals and crystal-clear audio, while others highlight its great value for money. The convenience of the Fire TV platform is also widely praised, with users enjoying access to a wide range of streaming apps right out of the box.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
THIS TV SUCKS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will NOT sync with COX Contur controls, requires 2 remotes to use
No, I would not recommend this to a friend Bought TV 04-03-2020 as of 06-08-2020 it quit work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought TV 04-03-2020 as of 06-08-2020 it quit workOmg. According to Best Buy as of 05-31-2020 I can no longer return it so now I’m stuck with a TV that’s a little over two months old that no longer works. I don’t recommend this TV to ANYONE especially since it’s non-returnable after just two months. Biggest waste of money ever.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your busy schedule to leave a review of the 55" Fire TV. I am sorry to read that you are having issues with the TV only 2 months after the purchase. Please keep in mind that the set has a 1-year warranty from the date of purchase. Kindly contact us to provide you with all possible options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Dead TV?
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV literally had a mechanical failure and doesn’t display anything but a black screen. I purchased it back in October 2018 so it’s out of warranty. I guess you get what you pay for. It was good while it lasted but that’s $300 down the drain.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 55" Fire TV. I am sorry to read that you are having issues with the image of the TV. Kindly contact us to be able to check all possible options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not know chrome book did not include windows. can I upgrade and add windows???
No, I would not recommend this to a friendFlicking on Right side
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right side of tv screen started flickering after 1 year of use.
No, I would not recommend this to a friendHorrible picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible picture I return this the next day after purchasing it horrible quality and poorly made
No, I would not recommend this to a friendSuper disappointed- died shortly after a year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this TV- I was specifically seeking one that would last when I purchased this, but it worked perfectly well and I loved everything about it, and then it stopped working entirely shortly after a year.
No, I would not recommend this to a friendYou get what you pay for
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv but picture died after 2 years with not much use
No, I would not recommend this to a friendI hate this TV. very user unfriendly.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you only use Firestick its ok but if you want to use AppleTV or other devises in competition with Firestick you will be very disappointed and this includes watching cable TV. NEVER again would I buy this product. OH, they don't bother to include an owners manual so you can figure out to use this (pice of s...) devise.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. Thanks for taking the time to review our Fire TV, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Screen went out 18 months after purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially, this tv was great. Our first smart tv, and we enjoyed it. 18 months later, the screen went completely black...no flicker, no warning, just black. Since we are past the factory warranty and did not have extended warranty, we now have to buy a new tv. Do not waste your money on this one!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mitch,
Thank you for taking the time to review our 55" Fire TV Edition TV. I understand the screen has stopped working and that can be disappointing. But, we would be happy to troubleshoot it for you and check your options. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Bad quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is no longer funtioning and only have past 4 months since i bought it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We realize that having a working TV for only 4 months is not what you expected and so, please know that you can contact us on the link below and we will gladly assist you with this situation.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Stopped working after only 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV just over a year ago and the picture has already gone out. I’ve tried resetting it, unplugging and replugging it. The sound is there, but the picture will only flash on for 2 seconds and then stays off. I’m super disappointed and will never buy this brand again.
No, I would not recommend this to a friendDo NOT waste your money
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The last thing I expected is to buy another tv after only 2 years. I don’t watch the tv often but stopped showing a picture. It still would allow command via Alexa, but no picture and no parts to fix the known issue
No, I would not recommend this to a friendLED Lights went out after 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LED lights went out after only a year with the TV.
No, I would not recommend this to a friendOn Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The volume on the tv goes for great watching a show to eat piercing on commercials.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello
Thank you for taking the time to review our 55" Fire TV. It is truly unacceptable that your TV is having this volume issue, so I will like to suggest to contact us at: 877-467-4289, where one of our agents will help you find an accurate solution with your device.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Doesn’t last long
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just hit a year and the picture went out! Very frustrating
No, I would not recommend this to a friendLasts 2 weeks over warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for my son on Feb5 2020 on Feb 23 2021 it stopped working, after researching, by my son, it seems to be the back light circuit has stopped. Had to go out and get another tv, because of course its out of warranty by 2 weeks. Very disappointed. Buyer beware
No, I would not recommend this to a friendHas problems
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color n sound problems. Turns complete blue n sounds disoriented sometimes
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jules,
Thank you for reviewing our 55" Fire Edition TV, I am very sorry to read that you are experiencing certain issues with your device. To make sure that this is properly solved, I will like to suggest to get in touch with us at the contact link below for any warranty needs you may have.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Insignia 55 in TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv only worked for 8 months until it started messing up. Contacted brand and sent geek squad to “fix” it. They did for a few hours until the same issues. “Backlight issue” started to happened constantly
No, I would not recommend this to a friendNot a good investment
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this TV about after 16 months I kept losing picture but only had sound. The warranty expires after a year and Isigna was no help! After researching Troubleshooting steps, I’ve notice others having the same issue.
No, I would not recommend this to a friend