Customer Ratings & Reviews
- Model:
- NS-55DF710NA19
- SKU:
- 6245800
Rating by feature
- Picture Quality
Rating 3.6 out of 5 stars
- Sound Quality
Rating 3.7 out of 5 stars
- Brightness
Rating 3.7 out of 5 stars
Customers are saying
Customers appreciate the 55” Class LED 4K UHD Smart Fire TV Edition TV for its exceptional picture quality, affordable price, and simple setup process. Many customers rave about the TV's stunning visuals and crystal-clear audio, while others highlight its great value for money. The convenience of the Fire TV platform is also widely praised, with users enjoying access to a wide range of streaming apps right out of the box.
This summary was generated by AI based on customer reviews.
Insignia tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very upset with my TV purchase I bought this for my mom and the tv is not working after a year and a half Geek squad said it would be over 300 dollars to fix ! I will never buy a Insignia TV again!
No, I would not recommend this to a friendKnown backlight problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 years of normal, recommended usage, the backlight mysteriously went out. Cost to fix exceeds cost of a new TV. I've done research, and it appears that this is a very common problem.
No, I would not recommend this to a friendUnsatisfactory
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this smart TV for my guest bedroom. It was mounted and then attempted to turn it on. The tv would turn off on its own after being turned on. This tv has a manufactured defect that Best-Buy knew about. Had to return it.
No, I would not recommend this to a friendIt’s not working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV didn’t work and now it says not returnable anymore and it’s not up to 30 days. Best Buy honestly disappointed me with this one. It doesn’t even come on and I just plugged it up today after I got it. Cause have been working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Baba,
I am sorry to read the TV did not work for you, I know how important this is to you. Please follow the link below so we can help you to check what could the problem be and what can be done. We are here for you.
Eduardo L - Insignia Support
https://www.insigniaproducts.com/contact-us
Dumb tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv kind of sucks. The picture is ok, but the set up and the layout are awful. Sometimes it won’t connect to the app you want (like Prime video) and you have to unplug it or go through this strange reset process.
No, I would not recommend this to a friendI really wished I picked another smart tv.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv buffer very time I go to an app. It will not allow my spectrum app so I can get my cable channels. Every time I download something it take me to amazon. If I could find someone to buy it I would definitely sell it
I would recommend this to a friendNot sure if it's BB or Insignia's fault but...
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with broken pixels and an entire darn blank line across the bottom of the screen appeared within days of the purchase. It was not eligible for return or replacement. Pretty disappointed.
No, I would not recommend this to a friendApps on Home Screen get small
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The font on all the apps in the Home Screen keep shrinking. I have to unplug the tv Everytime this happens. Happens once per week. So annoying. Other than that it’s ok
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 55" Fire TV. I am sorry to read that you are having issues with the unit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Poor quality life
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV lasted 2 months longer than the limited warranty. It is a piece of junk. There is no picture, only flickers of light occasionally.
No, I would not recommend this to a friendsmart tv will die from software
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv until it just died after 2 years. The tv died with a software error. Could not get past LANGUAGE ENGLISH screen. I will buy a similar fire tv but with 5 year protection plan.
I would recommend this to a friendBlack Screen
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't even have this tv for 2 years and there is no picture on the screen now. I will never buy an Insignia tv again.
No, I would not recommend this to a friendI will never buy another FireTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and 1 1/2yrs later it went black from a upgrade that was sent from Amazon and they wouldn't do anything. They said get a hold of you when it was their upgrade that fried it
No, I would not recommend this to a friendPurple patches
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t get the Best Buy warranty and 3 months in starting having problems with the screen doing purple patches gotten worse I’m praying I have all the stuff to get the brand warranty
No, I would not recommend this to a friendDo not buy Insignia brand
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one year and five months, the tv lost the screen and just totally black. There is still a sound though. I am not happy about it and the warranty is only 1 year.
No, I would not recommend this to a friendPoor quality parts used
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality parts in the television within 2 years i started facing issue. Looks low quality spare parts to cover the price point. I wouldn't recommend anyone to buys insignia tv
No, I would not recommend this to a friendSoftware fail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to reset my TV and after I reset my TV it came on and wanted me to select the language and was unable select. so my TV stays on the select language screen and will not change have to take back to the store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Phillip,
Thank you for taking the time to review our Fire TV Edition. This is a common situation with these models, it happens because you have to re-pair the remote after resetting this unit. To do this please press and hold the HOME button for 30-60 seconds.
If further assistance is required please contact us at 877-467-4289 for your support needs.
Adolfo M. - Insignia Support
Stopped working!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our TV lasted 2years almost to the day and then it flashed on and went black, the blue light was still on and no reset that I could try worked.
No, I would not recommend this to a friendDon’t waste your money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this tv for almost two years and for the past month I just goes black for no reason and you can hear the show your watching but can’t see it!
No, I would not recommend this to a friendDid not even give me 2 years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Purchased 1/25/20 Broke6/16/21. Of course just a few months after warranty expires. It’s kinda hard to buy an extended warranty when the budget is tight.
No, I would not recommend this to a friendSound stopped working after 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this TV on Black Friday in 2018 and already the sound does not work. It goes in and out constantly. Of course the warranty is up. Will never buy Insignia again!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 55" Fire TV. I am sorry to read that you are having issues with the sound of the unit. Kindly contact us to be able to check all options and/or troubleshooting steps.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us