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Customer reviews

Rating 4.4 out of 5 stars with 4975 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.6 out of 5 stars

  • Sound Quality

    Rating 3.7 out of 5 stars

  • Brightness

    Rating 3.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the 55” Class LED 4K UHD Smart Fire TV Edition TV for its exceptional picture quality, affordable price, and simple setup process. Many customers rave about the TV's stunning visuals and crystal-clear audio, while others highlight its great value for money. The convenience of the Fire TV platform is also widely praised, with users enjoying access to a wide range of streaming apps right out of the box.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 4,975 reviews
  • Rated 1 out of 5 stars

    Just bad very bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv immediately had lines and wierd textures on all back rounds. Also noticed slot of grainyness. I simply do not recommend. U would be happier with a sub 150$ tv

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I am sorry to read that you were experiencing some issues with the TV screen. Please know that you can contact us on the link below, and we will gladly assist you with this matter. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted on wall. It has stopped working 5 months later. No warranty. No picture. No sound. No idea what's wrong with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK LEMON

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the real junk! Not even 2 years...no more video. Fuse busted! This tv is a piece of s*&#t! Too expensive for a junk!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't get brand again.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV lasted not even 2 years now the screen keeps blacking in and out. still can hear sound but no picture at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted little less then 3 years, constantly had to restart or unplug/plug in HDMI cable to get picture from game console.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen Stopped working after 1.5 years. Do not buy was not used excessively

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Short life

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased December 2018, only lasted 2 years. Hope others have better luck than I did. Worked great up until the failure.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one year stop working when I turn on staying black screen I have two tv they both stop working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    POOR

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap TV always a problem now the picture went out and only 1 year old and now Best Buy or Insiginia will not stand behind it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thanks for taking time of your day to leave a comment about your TV. We are sorry to read that you are experiencing issues with your TV, we would like to try to assist you with this issue, so please do not hesitate to contact us at any time you need by clicking the link below.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Insignia tv's SUCK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia tv's SUCK Buy another brand............... 05/18/2021 bought 10/28/2021 died R.I.P.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I returned this as fast as I could.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it as fast as I could. All of the programming looked like cheap video. I could not adjust it out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend this brand

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible TV purchased year ago and now when I turn it on go straight black. I cam hear the tv but no video.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasts just long enough to miss the warrantee

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 year 3 months in - tv screen no longer turns on. Of course as soon as the warrantee runs out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia is not a very good name brand, electronic life span are way too short only a year not good enough.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TV stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it because it stopped working. Return service by Best Buy was amazing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Black Screen

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this TV for a year and the screen started randomly turning black and not showing picture.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you so much for taking your time to write a review about our 55" TV. We know how disheartening is when a product stops working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Insignia

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I purchased and once again the screen went black and no picture.....totally disgusted!!!!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Msmurano,

      I understand you have no picture on the TV and that can be frustrating. I recommend to contact us using the link below so that we can assist you with you TV picture.

      Miguel C.
      Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Televison did not last 2 years even with minimal use. Only used about 1 week per month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television worked fine for 2.5 years. I have a black screen when I turn it on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working in 1 year Displayed colors oddly and does not have screen mirroring

    No, I would not recommend this to a friend