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Customer reviews

Rating 4.4 out of 5 stars with 4975 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.6 out of 5 stars

  • Sound Quality

    Rating 3.7 out of 5 stars

  • Brightness

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the 55” Class LED 4K UHD Smart Fire TV Edition TV for its exceptional picture quality, affordable price, and simple setup process. Many customers rave about the TV's stunning visuals and crystal-clear audio, while others highlight its great value for money. The convenience of the Fire TV platform is also widely praised, with users enjoying access to a wide range of streaming apps right out of the box.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 4,975 reviews
  • Rated 1 out of 5 stars

    Do not do it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this TV. I have had more technical issues and it just gave out. It is only a year old.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the 55: Fire TV. I am sorry to read that you have had several issues with the unit. Kindly contact us to be able to check further to your case.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    FireTv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted two years before the screen went out. Waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ehhh

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backlight went out before 2 years passed on the TV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't do it !!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv went out and only had it a little over a year and had to purchase a new one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the tv less than 2 years and it died due to a power surge.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I appreciate the time you have taken to leave a quick review of the 55" Fire TV. I am sorry to read that the unit is no longer working due to a surge. I highly suggest to our customers to use a surge protector. This will benefit not only you but all your devices.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst television I've ever purchased along with Best Buy and Insignia customer service.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello!
      Thank you for writing a review for our 55” Class LED 4K UHD Smart Fire TV Edition TV, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Died in 14 Months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV up until the warranty expired. Then, no power.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, there.

      I definitely understand that this situation you had with your 55" TV can be frustrating. Nevertheless, I would like to correctly troubleshoot your product and provide you with the correct options for it. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly help you with this.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked for 2 years and now the screen doesn’t work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse to buy it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worse TV I have ever bought. Not supporting many things and it is so slow to open.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage, lasts one year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total garbage. Lost picture after 1 year. Don’t buy insignia anything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a known failure of led’s . You will only get about 1-2 years tops out of this product .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t last.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV lasted just over a year. Not sure if it was just a lemon or what.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon junk and returned. Only with with Prime and no other platforms

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst tv ever! Black screen just after 1 year! So no warranty!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia™ - 55” Class LED 4K UHD Smart Fire TV Edition TV this tv is really bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv lasted 16 months and best buy would not try to fix it best buy sucks go to walmart

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello traileraxel1,

      I want to take the time to thank you providing us with your feedback, I want to assure you that your opinion is valued. I can only imagine how frustrating it can be to have this TV stop working. I do recommend that you contact us at Insignia so that we can determine the resolution.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    died after 18/ months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    18 months in and tv completely died, no picture, no sound,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from this one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV died in less than 3 year. Last one I will ever purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had this tv for even a year and it’s already not working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2 year limit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked good for 2 years,then lost it's picture.

    No, I would not recommend this to a friend