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Customer reviews

Rating 4.4 out of 5 stars with 4975 reviews

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Rating by feature

  • Picture Quality

    Rating 3.6 out of 5 stars

  • Sound Quality

    Rating 3.7 out of 5 stars

  • Brightness

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the 55” Class LED 4K UHD Smart Fire TV Edition TV for its exceptional picture quality, affordable price, and simple setup process. Many customers rave about the TV's stunning visuals and crystal-clear audio, while others highlight its great value for money. The convenience of the Fire TV platform is also widely praised, with users enjoying access to a wide range of streaming apps right out of the box.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 4,975 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    You can't find a better TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this TV at my mechanic shop and I was impressed with the clarity and sharpness. I decidè to buy one for myself. Upon getting theTV, I went back and brought another one. You will be very happy with this decision.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great budget TV. Can’t beat the price for a quality brand. The only reason I didn’t give it 5 stars is because Prime spends more time buffering with the tv than it did with the stick.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally everything i need and some Wonderful quality, wonderfully price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good TV for the price but rough edges

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a good TV for the price. It’s not a top of the line but it’s got a solid 4K picture - almost hyper real at times. My main ding is the ability to work with Alexa is not working well. It contnually loses connection in my account. There is a growing thread I started on their tech support blog with lots of me too comments but no solution.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture rivals the 1600 TV I just bought and in 4K it smokes it. The sound quality is superb. I highly recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, shows great. I gotta buy another since my baby broke the screen on mine.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability, Remote control

    Rated 1 out of 5 stars

    Waist of money - TV & Geek Squad protection plan.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these TV's on 2/28/2019 and it was 50/50. One is still working with remote issue, the other one does not turn on since August 2023. Luckily or unluckily (waist of money) I had a Geek squad protection plan but that is no help as well as they giving me run around. plan is still valid until 2/27/2024 but no help from best buy. called Bestbuy and was informed that they do not handle this inhouse.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love and dark pixel fix

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture.. and to fix pixeling on dark scenes is to turn brightness up to 15 and you will get clear black and dark pictures.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow/glitchy after adding more then 4 streaming ap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this TV. For the first few months it was great. About 3 mths after i got it it started to freeze & do a half a** reboot. I'm big on streaming services & more or less have them all. This TV doesn't really have the memory capacity for a bunch of steaming apps. I find myself having to delete & re-add them when i want to watch shows/ movies from different apps. And the option to expand memory with a flash drive is pointless bc you can't move apps like Netflix, Hulu, HBOMax etc to the flash drive. . TV would've been so much better if it came preloaded w these apps instead of a bunch of useless bloatware that i don't even use. Also after a few months of use the volume doesn't display on the screen when adjusting. But that i can live with i guess. Sound quality isn't the best but that can be fixed with a soundbar. All in all if it's on sale i'd recommend purchasing. But if you're a big streamer like myself, find something with a larger capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply love this TV. Great picture quality. Perfect for any living room

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great, but only for the first three years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Insignia back in November of 2019, and it was great the first three years. This past year however, it has begun flickering on and off. Usually only for a few minutes once a week, nothing terribly bothersome. I primarily use my TV for video games, and I don’t watch a lot of TV so I can’t fairly rate the fire portion or apps. I am extremely disappointed that less than four years of owning it, it’s already died! I have a 40” Vizio that’s going on ten years, and while the graphics aren’t great, it was far cheaper than this TV for the years I’ve use I’ve put it through. Wouldn’t purchase this again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and picture quality. Would buy again. 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Insignia 55 inch smart tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has been pretty good up until now. It stopped working over night and now I have to replace it. The price I paid was decent. I’m disappointed because I didn’t expect to have to replace it this soon.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I already want my 1080P TV Back

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of this TV seemed too good to be true. I saw the overwhelmingly positive reviews and thought I had to buy this as it would be an upgrade from my 55" insignia 1080p. Boy was I wrong. I played with the settings for a long time hoping I could make the picture better, but no luck. It's just so dim. I turned the backlight up, but even at 100, with the lights out, its still way too dim and difficult to see. My previous TV was much brighter and honestly much more clear. I've played a variety of games on my xbox one x, but could not enjoy them due to the dullness of the screen. This review may get some dislikes, but I'm just being honest. Overall, I'm not happy with my purchase, even though it was cheap.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great purchase. Great buy for the purchase price.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    You get what you pay for; 1.5 years til broken

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid TV with lots of smart TV features using the Amazon Fire interface that we've invested in. Price was fair, but I guess you get what you pay for. We purchased this in August 2020, and it just stopped working this week, less than a year and half later. From the troubleshooting and info I found on the internet, sounds like either the power or motherboard is shot, and it cost less to purchase a new TV than get it fixed. That being said, for the price and functionality, and if you're willing to potentially have to replace every other year, it's not a bad TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean, minimal design and very easy to use. When the picture stopped working after almost 5 years I replaced with the same model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv lasted me years until my kids decided to break the cord.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Absolutely Amazing TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing TV... not just for the price. 5*

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a few years. Recently began to show a black screen but with sound. Seems to work a while after restarting but the problem persists. Hoping its just a software issue

    I would recommend this to a friend