Customer Ratings & Reviews
- Model:
- NS-58F301NA22
- SKU:
- 6463115
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent picture quality and ease of use of the 58" Class F30 Series LED 4K UHD Smart Fire TV. Many also praise its affordability and value, while some mention the size as a positive attribute. However, a few customers reported issues with the remote control's sensitivity and the TV's reliability over time, and some found the volume to be insufficient.
This summary was generated by AI based on customer reviews.
Ripples
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only recently notice that sometimes while watching TV the picture ripples. It mimicks a wave like motion in water. I'm not sure when it started but It's annoying. I've not even had this TV for a year.
No, I would not recommend this to a friendNever again.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed in the picture quality. It is not sharp like I had expected. I will never buy this product again!
No, I would not recommend this to a friendI miss my old tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly hate this tv. If it wasn't for my daughter breaking my Tizen. Wish she broke this one instead
No, I would not recommend this to a friendIt's ok for price but, won't last long
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well most of the time. Often had issues where the TV won't connect to fire tv app. Will have to unplug tv and then plug it back in to reconnect. Purchased in October 2022 and in July 2023 screen randomly froze and now has permanent black screen. Waiting for warranty to repair/replace. Just invest in a better quality tv if you can and save yourself the heachache.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chris,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is good sistem, only the tv quality need be better but for the price its ok
I would recommend this to a friendProblema with remote control
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is very nice but I have a problem that I had never had. The control runs out of battery without using it. and it is a lot to change battery
No, I would not recommend this to a friendLow quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Regarding the product itself, we have had issues with it almost since we got it. But with a 15 day return period we did not detect the issue in time to get our money back. Make sure you test it well within that return period! The screen would randomly go blank and turn back on. Sometimes the entire TV would freeze up where the only option was to unplug it and plug it back in. And yes we were keeping the software up to date, so that was not it! Recently it got worse where the TV would not turn on at all. Fortunately there was a manufacturer warranty, and they are coming out to service it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ymmotrojam,
Thank you for taking the time to review our Insignia™ - 58" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Meh. Picture quality was terrible.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself was a breeze to setup and I loved that it had firetv built in, but I was sorely disappointed with the picture quality. For being a 4K tv the quality even at 1080p or 4K was horrible. It looked blurry and could not handle any sort of motion. Giving 2 stars due to the ease of setup and price, but if you’re looking for anything quality I’d look somewhere else. I’ve had great success with Vizio for the last 10 years and would highly recommend that brand.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Freezes
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes a lot. Requires hard resets almost every time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for taking the time to connect with us about your concern with your Insignia™ - 58" Class F30 Series LED 4K UHD Smart Fire TV. We deeply care about the performance of our products and I would like to further review your situation.
Dina || Insignia Support || https://www.insigniaproducts.com/
Change my
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set was pretty easy. However the picture quality was horrible. I have a 5 year old version of this t.v. and it looks a 100 time better.
No, I would not recommend this to a friendThe man who got screwed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV screen is broke when I got it did not purchase insurance
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi user323534,
Thanks for taking the time and effort to leave a review about our Insignia™ - 58" Class F30 Series LED 4K UHD Smart Fire TV (NS-58F301NA22). I am sorry to read about what happened to your TV. I know how disappointing this must be for you. If you need further assistance, please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia
- Cons mentioned:Reliability
BEWARE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv on October 12th, 2022 and by December of 2023 it has died. Best buy won’t do anything since i’m out of the one year warranty by two months and they want $125 just to look at it. DO NOT PURCHASE.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NickV,
One of our objectives is to make our customer comfortable of using this television. Now, this feedback would really help us to improve its quality and durability which is more relevant nowadays. If there is anything that we can assist you with, please contact us at (877) 467-4289.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Volume
Wrong Purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV turns off on its own. TV won't turn back on until you un plug and plug back in. Volume drops off and you have to unplug it and plug it back in to get it to work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking time to write a review our Insignia™ - 58" Class F30 Series LED 4K UHD Smart Fire TV. We deeply care about the performance of our products and I would like to further review your situation.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Slow Download Speeds, Bad Software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this TV for a little over a month. Airplay of any type of live TV is awful. I have a 1Gbps download and upload speed and this TV somehow cant airplay anything without stutters and jittering. If you leave it playing long enough, the Airplay becomes smoother but the sounds cuts out. Have three other TVs in my house and none of them have this issue and work flawlessly. In addition, TV has randomly shut off twice and only way to get it back on is to switch the outlet. Streaming of most apps is fine and pretty smooth, without issues. Quality is ok, not amazing but expected for the price of the tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the issues you're experiencing with Airplay and the random shut-offs on your TV. Ensuring seamless performance and reliability is important to us, and we apologize for any inconvenience this has caused you. Your feedback is valuable, and we'll use it to investigate and address the issues with Airplay functionality and random shut-offs to improve the overall experience for our customers. If you need assistance with troubleshooting or if there's anything else we can do to help, please don't hesitate to reach out to us. We apologize again for any inconvenience this has caused and appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-58-class-f30-series-led-4k-uhd-smart-fire-tv/6463115.p?skuId=6463115
- Cons mentioned:Reliability
Trashhhhhhh
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This “TV” is just trash it stop working after 13 months so i tried to contact Insignia and they just said the warranty is over. Are you serious? They know what they do they just made this tv to stop working after a year or less maybe! DON’T BUY!!!!!
No, I would not recommend this to a friend Dont buy refurbished tvz unless you get a warranty
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great tv..until a couple of weeks ago when the pic tube went out.
I would recommend this to a friendNot Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IF you are looking for something simple, then this is your tv. It does glare and some pictures on the tv are darker then others.
No, I would not recommend this to a friendJunk
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv quit working after a couple months. Best Buy sent geek squad to replace wifi and motherboard. Wasted a few hours trying to make it work. Finally he got it to connect to his phone and said it’s all good. Haven’t been able to use it since. Hoping I can get it replaced under warranty. Buyers beware of the insignia brand.
No, I would not recommend this to a friendNot surprised but had hope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was no powercord in the box when i called they told me i would have to buy a whole new power cord.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Good I tire quality when it is working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality picture and good features, but overheats and shuts off on its own frequently (several times a day) no matter the temperature of the room.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .It's frustrating to hear about the issues you're experiencing with your TV overheating and shutting off frequently. This definitely shouldn't be happening, especially with a new device. It's possible there may be a defect with the unit itself. Have you tried contacting customer support to see if they can provide assistance or possibly offer a replacement? It's important to address this issue promptly to ensure you can enjoy your TV without interruptions. Keith | Insignia Support https://www.bestbuy.com/site/insignia-58-class-f30-series-led-4k-uhd-smart-fire-tv/6463115.p?skuId=6463115