Customer Ratings & Reviews
- Model:
- NS-58F301NA22
- SKU:
- 6463115
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent picture quality and ease of use of the 58" Class F30 Series LED 4K UHD Smart Fire TV. Many also praise its affordability and value, while some mention the size as a positive attribute. However, a few customers reported issues with the remote control's sensitivity and the TV's reliability over time, and some found the volume to be insufficient.
This summary was generated by AI based on customer reviews.
Black Screen with Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this one as a Black Friday deal in 2019. Two years and 9 months later, I have a blck screen. TV still turns on, there is sound, but no picture. Tried unplugging it, other way, nothing. Also before the black screen, TV was lagging. It got wors with each Fire TV software update,
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Oblivion,
Thank you for writing a review for our Insignia™ - 58" Class F30 Series LED 4K UHD Smart Fire TV, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying that the tv displays black screen, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Don’t buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this October 2022 it didn’t make it to April 2025
No, I would not recommend this to a friendLasted 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was an amazing tv I’ve had it for a little over 2 years while watching a movie then screen just went black out of the blue of coarse it’s out of warranty and the repairs cost more then I paid for the tv just about
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MichealH,
Thank you for writing a review about our Insignia™ - 58" Class F30 Series LED 4K UHD Smart Fire TV. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Reliability
DO NOT BUY.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful TV. It lags a lot. The audio is not good. Not recommended.
No, I would not recommend this to a friend Broke After 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 3 years. I’m really disappointed with the fact that I bought it for my dad and now he has to replace it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the disappointment caused by the product breaking after three years of use. While we aim for durability and reliability, we understand your frustration. Your feedback is valuable, and we appreciate your loyalty as a customer. If there's anything we can assist you with or if you have any questions about replacement options, please don't hesitate to reach out to us. Thank you for sharing your experience, and we apologize for any inconvenience caused. Keith | Insignia Support https://www.bestbuy.com/site/insignia-58-class-f30-series-led-4k-uhd-smart-fire-tv/6463115.p?skuId=6463115
JUNKY THROW AWAY TVS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BOUGHT NEW IN JUNE OF 2020 LASTED TO MAY 2022. LED BULBS QUIT WORKING 1 WHOLE YEAR OF USE, I EVEN BABY THE TV NOT IN USE DURING BAD WEATHER AND ALLSO I UNPLUG THE TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review for our 58" Class F30 Series LED 4K UHD Smart Fire TV, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying that the LED bulbs stops working, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Worst experience ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been an absolute nightmare. The TV is not updated or downloading anything
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi user798406,
Thanks for taking the time and effort to leave a review about our Insignia™ - 58" Class F30 Series LED 4K UHD Smart Fire TV (NS-58F301NA22). I'd like to apologize for the situation that you're experiencing. We would love to help resolve this issue for you. Please feel free to reach out to our Customer Service team at 1-(877)-467-4289 or email us at insignia@bestbuy.com Monday to Saturday, 8 a.m.–9 p.m. CST, and we'll be happy to assist you further.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Insignia is terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage product. Stay away from Insignia. Their support is also laughable. Take your money to a direct seller and buy a quality brand
No, I would not recommend this to a friendDon’t buy INSIGNIA TELEVISIONS!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DUD INSIGNIA TELEVISION KEEPS HAVING PROBLEMS. YOU HAVE TO UNPLUG AND PLUG IT BACK IN TO REGAIN PICTURE AND RECEPTION!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Horrible.
Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
remote control battery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery on the remote control only last about a week and a half, that's horrible
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this remote control. We deeply care about the performance of our products and I would like to further review your situation. You can
reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
No 4k
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How the heck do you activate the 4k we have a diff tv with same resolution 2160p 4k and it looks smoother and clear but this one doesn't get the 4k smoothness
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 58" Class F30 Series LED 4K UHD Smart Fire TV! We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like Insignia brand. Returned for Hisense brand and very happy with other brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LitKeyboard,
Please know that your feedback is helpful so we can improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
TV Returned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad on all levels. Returned it. Looking to buy another brand.
No, I would not recommend this to a friend