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Customer Ratings & Reviews

$8.99
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Comp. Value: $11.99

Customer reviews

Rating 4.7 out of 5 stars with 3232 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the durability and practical cable length of the 4' / 6' / 10' Lightning to USB Braided Charge-and-Sync Cables (3 Pack). The product is also praised for its reasonable price. However, some customers feel that the product should adopt a more modern USB Type-C connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,232 reviews
  • Rated 1 out of 5 stars

    Insignia 6” power cord

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this power cord for my iPhone because my old one that was rubber coated kept splitting. The Insignia braided power cord barely charged my phone.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We are sorry to hear that the Insignia braided power cord did not meet your expectations and barely charged your phone. We understand how frustrating it can be to encounter issues with a new product, especially after dealing with problems with your previous cord. Your feedback is important to us, and we will use it to improve our product quality and performance.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    2 out of 3 works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 10' cord must have a shortage in it. I have to hold it in to charge or lay my phone in certain positions for it to charge. The other cords work just fine. I brought the box for the 10' cord and now that it is pass my return time I'm stuck/

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello FGLeah, thank you for taking the time to leave a quick review of the Lightning to USB Braided Charge-and-Sync cable. I am sorry to read that you are having connectivity issues with your charging cable, please feel free to call us at 1-877-467-4289 so we can review your warranty together.

      Duban M- Insignia support
      INSIGNIAPRODUCTS.COM/CONTACT-US BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Wouldn’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger worked one day. Too expensive to work one day, I would’ve been better off getting a charger from Five Below. I was headed out of town and didn’t get to bring it back.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, We appreciate you taking the time to provide your feedback about our Lightning to USB Charge and Sync cable. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Does not work very well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used with my iPhone 11, and EVERY TIME I use it, i have to flip it at least 3 times to get it to charge, and every so often it stops charging in the middle of the night

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Pauly,

      Thank you for taking the time to review our Insignia™ - 6' Lightning to USB Charge-and-Sync Cable - Moon Gray. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    It’s old fashion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger plug isn’t good unless it’s the box, but I used it on another box and the outcome was the same.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Liquid Detected in Lightning Connector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them about a month before I started to get a notification that said "Liquid Detected in Lightning Connector". These are the only cables that say that, all the Apple cables are fine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Need to return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure the product is fine, but I needed the 'C' cable

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We apologize for any inconvenience caused if the product did not meet your specific needs for a 'C' cable. We strive to provide a wide range of products and accessories to accommodate various requirements. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out to our customer service team. We appreciate your understanding and hope to better serve you in the future. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-usb-a-to-lightning-charge-and-sync-cable-moon-gray/6410862.p?skuId=6410862 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working peeled not worth it. Will not be buying again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your experience. We’re sorry to hear the product did not meet your expectations and that it stopped working and showed signs of peeling. We understand how disappointing this must be and appreciate your honest feedback. It’s important to us as we continue working to improve the quality and reliability of our products.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Man Down

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 10’ cord was the failed within a couple weeks of buying it. If it wasn’t for the 4’/6’ cords this would’ve been a worthless purchase.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for writing a review about our Insignia™ - 4' / 6' / 10' Lightning to USB Braided Charge-and-Sync Cables (3 Pack) - Moon Gray. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.


      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Didn't last very long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I realize these things are not produced to last long. Most of them fray way to easy. This one the connector piece to the phone went bad after the first month

    No, I would not recommend this to a friend
  • Cons mentioned:
    Usb

    Rated 1 out of 5 stars

    Error message when used

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month of use, I Keep getting a dialogue box indicating cord is not an approved apple accessory.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our Lightning to USB Charge-and-Sync Cable! We understand you are experiencing issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t get

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great all for a week at most and is starting to degrade in its ability to charge without being in some funky angle.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. I am sorry to read that you are having issues with the cable only weeks after the purchase. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Nick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable works as intended at the beginning. But it is broken and no longer useful after a few months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Purchased 13 days ago and it stopped working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor product - I would return but box got thrown away. I spend a lot of money at Best Buy and this is really annoying.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We know that you expect your cable to charge your products and to last longer, so please contact us on the link below and we will gladly check for available options for you.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    It’s useless.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy it. The lightning end of the cable does not quite fit so it must be pushed to one side or your phone will not charge. It’s maddening when you discover your phone did not charge and you needed it too.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not even keep charging after a month heavy duty but very slow charging then stopped

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JaylanW,
      Thank you for taking the time to review our Insignia™ - 4' / 6' / 10' Lightning to USB Braided Charge-and-Sync Cables (3 Pack) - Moon Gray, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The longest charger broke. The silver tab that inserts into your device is loose & doesn’t work. It broke about 3 days after they were delivered.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our 4' / 6' / 10' Lightning to USB Braided Charge-and-Sync Cables. I understand one of them broke and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked for awhile, but after a month or so they stopped working entirely and i had to replace them AGAIN

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jacky,

      Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions,do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Unsatisfactory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Worn , doesn’t work consistently. Loose at the join.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We apologize for the inconvenience you have experienced with the product. We understand how frustrating it can be when it doesn't work consistently and is loose at the join. Your satisfaction is important to us, and we are committed to addressing these issues to improve the quality of our products.

      Keith Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not for tablets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work sometimes but only on phones. We have a hard time keeping tablets charged with these cables

    I would recommend this to a friend