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Customer Ratings & Reviews

$8.99
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Comp. Value: $11.99

Customer reviews

Rating 4.7 out of 5 stars with 3232 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the durability and practical cable length of the 4' / 6' / 10' Lightning to USB Braided Charge-and-Sync Cables (3 Pack). The product is also praised for its reasonable price. However, some customers feel that the product should adopt a more modern USB Type-C connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 3,232 reviews
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two of the cables already have shorts. My cheap cord from 5 and below lasted longer.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for taking the time to leave a quick review of the Lightning to USB Braided Charge-and-Sync Cables. I am sorry to read that you are having power issues with your product, please feel free to contact us at 1-877-467-4289 so we can review your return/exchange policy together.

      Duban M- Insignia support
      INSIGNIAPRODUCTS.COM/CONTACT-US BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable stopped working a week after purchase, store wouldn’t take back

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Chester. Thanks for taking the time to review our Lightning to USB Charge and Sync Cable, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Unhappy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a TV signed up to get credit card was told i would have a 200.00 credit went back to get credit expired was not told at the time there was expiration date won't be shopping there any more. time frame was about 85 days angry customer and spreading the word

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello MarkM,

      Thank you very much for taking the time to review our Insignia - 6' Lightning to USB Charge-and-Sync Cable - Moon Gray. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stopped working within a week of getting it, and I am very disappointed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. I am sorry to read that the unit stopped working. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Junky

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look fancy with the braided wire but the quality is no better than the non braided they sold before.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. We appreciate the feed back of the quality, kindly contact us if you have any questions or concerns.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Very poor quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality, does not work for more than a month

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, YasirA. We understand your frustration with the short lifespan of the Insignia™ - 6' USB-A to Lightning Charge-and-Sync Cable. We apologize for any inconvenience this may have caused. For assistance with this issue, please contact our Insignia customer support team (877-467-4289) for further support. - Mae | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not pleased, I thought it was the real Apple iPhone charger…. I should have read description better though wonderful salesman agreed it is proper one. It keeps making sounds when it is charging and I try to use my phone. Strange…. Thank you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t last two months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very poor quality. One of them didn’t last two months.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Odor drives down rating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cords work fine, but packaging and cords had mildew smell.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KDawg,

      We're sorry for the smell of the product. Your feedback is important for us to improve the quality of our product.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor quality - don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this product was extremely poor. Less than two weeks after purchase, the flash part of the charger broke. I am not even when to mishandle or abuse chargers. Not impressed at all. Especially since it broke right before we had a horrible storm and we’re without power. I would not recommend at all.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,
      Thanks you very much for taking the time to review our Charge and Sync cable. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Hector S. - Insignia Support  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Mildewed cables

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smells like it was in a flood. Really bad mildew smell

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BigD,

      Thank you for taking the time to review our Insignia™ - 4' / 6' / 10' Lightning to USB Braided Charge-and-Sync Cables (3 Pack) - Moon Gray. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Looks good, doesn’t last

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The longest cable stopped working in less than a month

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Mike,

      Thank you for your feedback on the Insignia™ Lightning to USB Braided Charge-and-Sync Cables. We're sorry to hear that the longest cable stopped working so quickly. This is not the experience we want for our customers. Please reach out to our customer support team so we can assist you with a solution. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work well, lasted only a week before it started losing connection.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Juan,

      Thank you for taking the time to review our 6' Lightning to USB Charge-and-Sync Cable. I understand it didn't work well and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this charger didn't last any longer then any of the rest.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok but don’t last very long. They go out quickly

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thank you very much for taking the time to review our Lighting to USB Braided Charge-and-Sync Cables (3Pack). I am sorry to read these cables are not lasting as long as expected. I know how inconvenient this must be for you.

      If the cables just stopped working and they are not damaged, please follow the Contact Us link at the bottom of this response, we will assist with your warranty support needs and we will check for further options in this matter for you.

      Adolfo M. - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t buy. Only Worked 7 1/2 months.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on May 30, 2023 and it is already not working. I’ve tried multiple plugs and it doesn’t work anywhere. Total waste of money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AliciaB!

      Thank you very much for taking the time to review our Insignia™ - 6' USB-A to Lightning Charge-and-Sync Cable - Moon Gray. I know that this could be an unfortunate situation that it only worked for 7 1/2 months, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Irene
      For more information about your product please visit https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Bad chargers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only charged one of two iPhones. I will not purchase again

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thank you very much for taking the time to review our Lightning to USB Braided Charge-and-Sync Cables (3 Pack). I am sorry to read these cables are not working properly for your purpose.

      Please follow the Contact Us link at the bottom of this response, we will assist with your warranty support needs and we will check for further options in this matter for you.

      Adolfo M. - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been 2 months since I purchased these and the longest cable no longer charges. It’s just outside Best Buy’s return window. Save your money and buy something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    broke after three weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using it for three weeks the end of one of the chargers came out when I was unplugging from my Ipad. I had to use a pair of tweezers to remove it from Ipad charging port.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi reader,

      We're sorry for your experience, please know that your feedback is important to help us improve the quality of our product.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Car charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not happy with this product. It constantly gets tired up in knots

    No, I would not recommend this to a friend