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Customer Ratings & Reviews

$8.99
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Comp. Value: $11.99

Customer reviews

Rating 4.7 out of 5 stars with 3232 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the durability and practical cable length of the 4' / 6' / 10' Lightning to USB Braided Charge-and-Sync Cables (3 Pack). The product is also praised for its reasonable price. However, some customers feel that the product should adopt a more modern USB Type-C connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 3,232 reviews
  • Rated 1 out of 5 stars

    Donot recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnot work as intended. I will not recommend. Very lose cable

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gets a short in it very easily I wouldn’t recommend

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. I am sorry to read that you are having issues with the cable. Kindly contact us to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Floor clerk gave me wrong item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked the tech at the store for help finding usb c to lightning adapters and he gave me these. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JacobP,

      Thank you for writing a review about our Insignia™ - 4' / 6' / 10' Lightning to USB Braided Charge-and-Sync Cables (3 Pack) - Moon Gray. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Products
      Marites
      www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t get it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these for about 2 weeks. There are 2 being used at the moment and 1 already isn’t charging right. I have to play with the end for a bit for it to charge any device. As if it was already used and abused. And it wasn’t even cheap either.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for reaching me back! We understand how disheartening is when a product stops working. Please allow us to assist you further! Feel free to contact us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Worst Best Buy ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is trash at this location. This Best Buy is the worst one ever

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi StephanieD! I am truly sorry to hear about your negative experience with our customer service at this location. It is disheartening to learn that your visit was less than satisfactory, and I can understand how frustrating that must have been for you. Please know that this is an isolated issue, and we will make note of your feedback to ensure that we improve our services for all customers going forward. Your feedback is invaluable to us, and we appreciate you bringing this to our attention. We apologize for any inconvenience this may have caused and are committed to addressing this issue to provide a better experience for you and others in the future.

      JC | Insignia Support https://www.bestbuy.com/site/insignia-6-usb-a-to-lightning-charge-and-sync-cable-moon-gray/6410862.p?skuId=6410862 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Wish I could give it zero stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable stopped work after a week. No matter what power source you plug this cable does not charge an iPhone. Of course I already threw away the receipt and packaging. This is worst insigna product I have ever owned.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our 6' Lightning to USB Charge-and-Sync Cable. I understand it stopped working and that can be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor quality cable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor cable construction. The connectors broke in less than 40 days. Will not recommend this brand to anyone.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,


      I am so sorry to hear that your experience with our Insignia™ - 4' / 6' / 10' Lightning to USB Braided Charge-and-Sync Cables (3 Pack) - Moon Gray has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
      We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Does NOT work with iPhones!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does NOT work with iPhone like it says it does! Three people in the family all have different iPhones and it does not work with any of them. Tried all different usb plugs. Will return for sure!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get a month use of this product before it stopped working.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Aaliyah,
      Thank you for taking the time to leave a review of our Insignia™ - 6' USB-A to Lightning Charge-and-Sync Cable. I know it can be dissatisfying that its not working as expected. We would love to further check this with you. You can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t buy this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d give it 0 stars if I could. It’s hit or miss if it’ll charge my phone. Sometimes it’ll stop charging in the middle of the night.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WORST THING EVER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO STARS…….IT BROKE AT THE TIP WHERE YOU INSERT INTO YOUR APPLE DEVICE FOR CHARGING…..LUCKY IT DIDN’T BREAK INSIDE MY IPAD.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 6' Lightning to USB Charge-and-Sync Cable - Moon Gray, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Hard to charge...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sync Cable will not charge my phone unless I remove the cover. I will not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I dont recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t last long at all. Two cable stopped working out of nowhere after about three weeks

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi RodrigoM,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Renee,
      Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Item new but not working what so ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT RECOMMEND this product! None of the cords I bought works! So very much disappointed!!! I’ll it 0(zero) stars but I have click on 1 star or else it won’t let me continued.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lightning end melted!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning end of cord got hot and melted when not plugged into device. Best Buy replaced it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 6' Lightning to USB Charge-and-Sync Cable! I'm very happy to know that Best Buy replaced your cable when the end of cord got hot and melted. Please feel free to contact us at the link below if you need further assistance.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    no it’s not a good buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this charger don’t work and got it june 20 and now it’s july 2 and no longer charges

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Roberta,

      Thank you for taking the time to review our Insignia™ - 4' / 6' / 10' Lightning to USB Braided Charge-and-Sync Cables (3 Pack) - Moon Gray, I understand how exciting a new purchase can be and how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your Devices, we'll be more than happy to provide any needed assistance.


      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long cord never worked. If I wanted to pay $40 for just two cords I would have gotten the apple brand. Now I have to deal with the hassle of return. Just pay for the name brand.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We know that you wish to make sure that your devices are charged when you need them and so, please know that you can contact us on the link below, and we will gladly help assist you.

      Viri E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, makes the phone heat up. I tried on multiple phones, all of them heated up.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Addy. Thank you for writing a review about our Insignia USB Charge and Sync Cable. I apologize that this cable makes the phone heat up even you tried to other phone and the same issue on it. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Mariepel C.| Insignia Products
      https://www.insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cord wasn’t material I expected. Not as durable as desired

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed a long long time ago. The connection was very finicky.

    No, I would not recommend this to a friend