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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4216 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 10' USB-A to USB-C Charge-and-Sync Cable's length, finding it perfect for various situations and home setups. The cable's durability is also a major plus, with many praising its toughness and quality. Positive feedback also highlights the reasonable price point. The USB-C connector is appreciated for its compatibility with modern devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 4,216 reviews
  • Rated 1 out of 5 stars

    Phone charger cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like because it’s fits in my phone so loose it constantly falling out I’ve never had this problem with any of my

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too stiff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable is too stiff. It seemed to work okay but I returned after a few weeks because it didn’t get more flexible.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JustinK,

      Thank you for writing a review about our 10' USB-A to USB-CA Charge-and-Sync Cable - Charcoal. We know how frustrating it is that the cable is too stiff and has not become flexible. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Insignia Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not fully compatible.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but not fully compatible with Oculus Quest 2.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My unithhgghjj he fgbgrhhgxxh out egg by ynn in my in h

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only large size was available

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need one this large, but this was all they had in stock

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It does what it is suppose to do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is suppose to do and charges the phone fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does The Job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charging cord is just a little too long for me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Quality doesn't justify the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed in the quality of this product. The braided "sleeve" has disconnected from the end and had reveal the white plastic sheathing underneath. The cable still works fine, but it is not very attractive. For the prices, I expected higher quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Loose USB connection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re ok, except the USB end does not always stay locked into a USB port

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with our Insignia 6' USB-A to USB-C Charge-and-Sync Cable. We apologize for the inconvenience you've experienced with the USB end not always staying locked into a USB port. We take all feedback seriously and will pass this along to our product development team to improve the design and functionality of our cables. We appreciate your honesty and hope that you will continue to consider our brand for your future cable needs. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-6-usb-a-to-usb-c-charge-and-sync-cable-charcoal/6410839.p?skuId=6410839 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    10’ charge cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sorry to say that this cable didn’t work for me;it was for my iPad unfortunately it did not charge while connected to my iPad and I using my iPad.while I was playing a game on my iPad and the iPad connected to the cable it was still discharging

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Patty.

      I apologize about your experience with your Charge-and-Sync Cable. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Do not use for oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you want poor gameplay, and not that great quality then I mean sure it is fine. I just do not recommend you get it for the oculus if you want quality time using it. It is a nice cable though if you want to use it for you phone.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Chriskun!

      Thank you for taking the time to review our Charge-and-Sync Cable, we truly appreciate your feedback, we at Insignia are constantly working to improve our products and your comments help us fulfill this mission, if you have any questions or concerns, don't hesitate to contact us using the link below:

      www.insigniaproducts.com/contact-us
      Maria P. Insignia Products BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it charges really well, it has broken fairly easily. Additionally because of the cost & length of time that I've had it, I ended up using electrical tape to hold it together.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      We apologize to read that thus TV is not working Properly. Please not that you can always call our customer service team to have his unit check. You can call them at 1-877-467-4289 to have this checked.

      Gem
      Insignia Products BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    charging cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a handy cable that has several options for charging various electronics. Unfortunately, it caused my HP Envy to overheat. And, for $64, I did not expect that to happen.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought same day return same day not pleased , needed these for the beats earpiece but prefer to used Amazon instead for a longer cord This was the only size available at that time of purchase

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not fast charging

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even realize they made cables that aren't fast charging anymore, but yep, yep they do, and this one is one of them.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AlyPon,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t buy this cable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked that this cable was 10’ long, bit it stopped working after 4 weeks. Don’t waste your money on this cable - buy the Apple cable instead!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!

      We understand that having a product stop working so soon can be frustrating and so, please know that you can contact us on the link below, so that we can look for available options for you.

      Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    USB cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not receive the extra USB cable, it never came

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ArlysH,

      Thank you for taking time to write a review our Insignia™ - 10' USB-A to USB-CA Charge-and-Sync Cable - Charcoal. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.

      Dina || Insignia Support || https://www.bestbuy.com/insignia BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Works in a pinch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one i had to purchase after about a month, thought maybe got one from a bad batch

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 6' USB-C to USB-A Charge-and-Sync Cable - Charcoal. I understand how exciting a new purchase can be and how upsetting it is that you got one from a bad batch, that's why I would kindly ask you to contact us if you ever encounter another issue with your appliance, we'll be more than happy to provide any needed assistance.

      Insignia Support
      Irene
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It maintains the charge, but not necessarily charging the device optimally. Not sure if it's because of the length, perhaps I should have held off and look for 6' or 4' at another store.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Kendo.

      I apologize about your experience with your Charge-and-Sync Cable. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    No problem will return

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable doesn’t fit my kindle fire so I will be going to return it. The picture of the cable does not show the connection ends very clearly.

    No, I would not recommend this to a friend