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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4220 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 10' USB-A to USB-C Charge-and-Sync Cable's length, finding it perfect for various situations and home setups. The cable's durability is also a major plus, with many praising its toughness and quality. Positive feedback also highlights the reasonable price point. The USB-C connector is appreciated for its compatibility with modern devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 4,220 reviews
  • Rated 2 out of 5 stars

    Works in a pinch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one i had to purchase after about a month, thought maybe got one from a bad batch

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 6' USB-C to USB-A Charge-and-Sync Cable - Charcoal. I understand how exciting a new purchase can be and how upsetting it is that you got one from a bad batch, that's why I would kindly ask you to contact us if you ever encounter another issue with your appliance, we'll be more than happy to provide any needed assistance.

      Insignia Support
      Irene
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    USB cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not receive the extra USB cable, it never came

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ArlysH,

      Thank you for taking time to write a review our Insignia™ - 10' USB-A to USB-CA Charge-and-Sync Cable - Charcoal. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.

      Dina || Insignia Support || https://www.bestbuy.com/insignia BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It maintains the charge, but not necessarily charging the device optimally. Not sure if it's because of the length, perhaps I should have held off and look for 6' or 4' at another store.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Kendo.

      I apologize about your experience with your Charge-and-Sync Cable. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Practically useless in less than a month.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for use in my car in the beginning of September - it's not heavily used, rolled up or stretched. I always pull directly from the end that connects to my phone not the cord. In one months time the cable has gone bad. If my phone is jostled or the cable isn't at the perfect angle it no longer connects correctly to charge or for use with Android Auto. Buy a different brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor craftsmanship

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After acouple weeks of using cable it went from fast charge to slow charge. Poor sodder connections between port an chord

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Dood. Thank you for taking the time to leave a review on Insignia™ - 6' USB-C to USB-A Charge-and-Sync Cable - Charcoal. I understand that the current performance of this unit does not seem to impress you. Please know that your device may charge more slowly with the charging pad than a charging cable. This is normal behavior.
      Mary II Insignia Products Customer Support II https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don't bother

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow to charge phone/tablet The length is good, but charges much slower than my previous cable which was the same length. I am dissatisfied with item. It does not seem made any better than your average cable. It miggt be damaged bc it's no charging well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cable falls out of phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It charges fine, but it fall outs of my phone sometimes. And yes, I fully insert the cable into my phone. It even feels like it fit snugly when I plug it into the phone.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      HI!,
      Thank you so much for writing a review for our USB-C to USB-A cable, we would like to apologize for the experience that you went through and we know this can be disappointing I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow Roberto E. www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    No problem will return

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable doesn’t fit my kindle fire so I will be going to return it. The picture of the cable does not show the connection ends very clearly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Insignia™ - 10' USB-C to USB-A Charge-and-Sync Cab

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job in charging my phone, but it comes unplugged very easy. I don't exactly know why that happens, but that's what I get for buying an "off brand" charger.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Keith,

      Thank you for writing a review for our USB C to USB A charge and sync cable.
      We apologize for this situation that you are experiencing with the unit disconnecting
      very easily from your phone, we know for sure that this situation can become relly
      annoying for you.

      In this case, I think that it would be convenient if you get in contact with our team
      of experts, they will try to find a solution for you, please contact our team in the link
      below.

      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Ehhh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    None of these cords are all that special and they do. It last long enough.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Noel,

      We appreciate you providing a feedback about this product. If you have more inquiries about this product, you can always visit https://www.insigniaproducts.com/ or contact Insignia 1-877-467-4289.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Hassle cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These "braided" type cords are a hassle because they get twisted up really easy. Charging works fine though

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      I am so sorry to hear that your experience with our Insignia™ - 6' USB-C to USB-A Charge-and-Sync Cable - Charcoal. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts


      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    cordy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the corded 10 ft charger for a device. The end of it frayed off but Best Buy replaced it because it happened within 3 weeks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ehh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for the first charge on offering super fast charging with my charger base rated for fast charging but after that every time i plugged it in in any device it kept saying slow charging then tested with other usb c to usbc cable and super fast charging was working again. So safe to say this cord couldnt hold up

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 10' USB-C to USB-A Charge-and-Sync Cable! We understand that you're having issues with the cable. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don't recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the cable because it said it could charge my Chromebook and when It got here I checked to see if it would charge and it wouldn't charge my Chromebook even after I asked their agent if I can use it to charge my Chromebook. the box also came with a dent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    USB cable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has a long cord so I can use phone when charging

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless product - don't waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB end of the cable broke off after 3 weeks of use. This is a worthless product and I am very disappointed that Best Buy would stock such a poorly made product.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 10' USB-A to USB-C Charge-and-Sync Cable. We appreciate your feedback and are sorry to hear about the issue you encountered. Your comments are valuable to us, and we will use them to improve our products and services. If you have any further concerns or need assistance, please feel free to reach out to our customer support team. We are here to help! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-10-usb-a-to-usb-ca-charge-and-sync-cable-charcoal/6410842.p?skuId=6410842 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Charging cable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not fit apple device need to return for one that does

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're sorry to hear that the Insignia™ charging cable doesn't fit your Apple device. This cable is designed for devices with USB-C ports, which might be why it doesn't fit your Apple device if it uses a different type of connector. Please return it for a suitable replacement. If you need any assistance, feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Do not buy this charging cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPad actually looses charge as it is plugged in. Does not provide fast enough charge no matter the outlet.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Rebecca!

      Thank you for takin the time to review our Insignia 6' USB-C to USB-A Charge-and-Sync Cable - Charcoal, I understand how upsetting it is when a product we really need doesn't work as expected, please contact us using the link below, we'll be more than happy to evaluate all the available options for you:

      www.insigniaproducts.com/contact-us
      Maria P. Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Samsung cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Seems durable so far. It is easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    CD/CASSETTE PLAYER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combination CD/Cassette players performance matched its price....cheap product, poor sound. Speaker distortion and lack of manual tuning in a flimsy housing made this product easy to return. I thought I might get a unit comparable to the SONY I used to have. I didn't. The SONY was solid, with decent sound and accessible tuning. This BESTBUY knockoff not worth it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!
      Thank you so much for writing a review for our 10' USB-C to USB-A Charge-and-Sync Cable, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia