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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4216 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 10' USB-A to USB-C Charge-and-Sync Cable's length, finding it perfect for various situations and home setups. The cable's durability is also a major plus, with many praising its toughness and quality. Positive feedback also highlights the reasonable price point. The USB-C connector is appreciated for its compatibility with modern devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 4,216 reviews
  • Rated 1 out of 5 stars

    Poor port connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst charging cable ive ever purchased. The usb-c doesnt fir right on any device and falls out with any movement. DO NOT BUY

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello RobertH,
      Thank you for taking the time to leave a review of our Insignia™ - 10' USB-C to USB-A Charge-and-Sync Cable. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second time I used it the end of the usb cord pulled apart. I could not fix it. Do not buy.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Warrior57. Thank you for taking the time to leave review on the product Insignia™ - 10' USB-C to USB-A Charge-and-Sync Cable - Charcoal. It is disheartening to know on what happened to the product. We love to check you warranty on this. Kindly contact us through the link below.
      Mary II Insignia Products II Please visit https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    USB-A to USB-C cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these cables and one is already broken inside the plug. Don’t waste your money!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello JulieC,
      Thank you for taking the time to leave a review of our Insignia™ - 10' USB-A to USB-CA Charge-and-Sync Cable. We are sorry to read about receiving a broken cable. We would love to check this with you, you may contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are no directions on how to use this cord. I contacted the phone # on the box as well & still no help.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello TiffaniqueB,
      Thank you for taking the time to leave a review of our Insignia™ - 6' USB-C to USB-A Charge-and-Sync Cable. The Insignia NS-MCA621C 6' USB-C to USB-A Charge-and-Sync Cable lets you power and transfer files from USB-C smartphones, tablets and more. For further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Did not live up to expectations.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as durable as it looks. Failed after a few months without any obvious physical damage. So disappointed since I purchased it to be heavy duty.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Alaistair,

      We're sorry to disappoint you. We are working to improve the quality of our products for the convenience of our customers.

      Insignia Support
      Lea
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a long time to charge your phone by long time I mean hours

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a couple weeks. Wouldn’t recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So Slow!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have different cables that work fine, this one for whatever reason takes forever to load up CarPlay.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    extra cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only giving it a poor review because it doesn't work with the car charger. user error for sure, but I have to say it's difficult sometimes to match cords to products.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello There,

      Thank you very much for taking the time to review our Insignia - 10' USB-C to USB-A Charge-and-Sync Cable - Charcoal. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Garbage from a decent company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically garbage, will not stay plugged into either my pixle2 or either of my families samsungs. The natural bend of the cord is strong enough to pull plug out of the phone while both are sitting on desk.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Richard,

      Thank you for taking the time to review our 10 Ft. USB Type-C to USB Type-A Charge-and-Sync Cable. I understand it won't stay plugged in and that can be disappointing. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Silicone is fragile

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke in less than a year, the silicone ripped and the charger no longer works, bought it maybe 9 months ago?

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Kara,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Charging cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate it! Just not the product I expected and won’t buy this again!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ChristopherL,

      Thank you for writing a review about our Insignia™ - 10' USB-A to USB-CA Charge-and-Sync Cable - Charcoal . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Products
      Marites
      www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Save your money, buy a different brand

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These stopped working a couple of months after purchasing them. This is something I would expect from gas station chargers but not from Best Buy

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Kelley,

      Thanks for taking the time and effort to leave a review our Insignia™ - 10' USB-C to USB-A Charge-and-Sync Cable - Charcoal. We apologize that our product did not satisfy your expectations because it stopped working a couple of months after purchasing them. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    No good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought and does not charge already cheap material will never buy this brand again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within one month of having this cord the metal connector end that plugged into my phone pulled from the cord and remained in the charging port of my phone. Cord is now useless

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable sucks in chathing takes forever and the connection is very weak

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Ashley,

      Thank you for taking the time to review our Insignia™ - 10' USB-A to USB-CA Charge-and-Sync Cable - Charcoal @, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Shella
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Avoid me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C-side does not engage well with ports, constantly disconnecting if tapped

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months of use, the cable head starts to come off. I've had a few of these cables and they've all had the same fate. Avoid.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi XXXX,

      Thanks for taking the time and effort to leave a review with our Insignia™ - 10' USB-C to USB-A Charge-and-Sync Cable - Charcoal. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Service issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person sold me the wrong cable for what I needed. I specifically showed him the connection.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Legacy,

      Thank you for taking the time to review our Insignia™ - 6' USB-C to USB-A Charge-and-Sync Cable - Charcoal. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Charge cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I requested a “charging cord“ for my husband’s Galaxy 9, as a Christmas gift, however it doesn’t charge the phone instead it “drains “ the battery!

    No, I would not recommend this to a friend