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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4220 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 10' USB-A to USB-C Charge-and-Sync Cable's length, finding it perfect for various situations and home setups. The cable's durability is also a major plus, with many praising its toughness and quality. Positive feedback also highlights the reasonable price point. The USB-C connector is appreciated for its compatibility with modern devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 4,220 reviews
  • Rated 1 out of 5 stars

    Avoid me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C-side does not engage well with ports, constantly disconnecting if tapped

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months of use, the cable head starts to come off. I've had a few of these cables and they've all had the same fate. Avoid.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi XXXX,

      Thanks for taking the time and effort to leave a review with our Insignia™ - 10' USB-C to USB-A Charge-and-Sync Cable - Charcoal. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Service issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person sold me the wrong cable for what I needed. I specifically showed him the connection.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Legacy,

      Thank you for taking the time to review our Insignia™ - 6' USB-C to USB-A Charge-and-Sync Cable - Charcoal. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Charge cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I requested a “charging cord“ for my husband’s Galaxy 9, as a Christmas gift, however it doesn’t charge the phone instead it “drains “ the battery!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charge extremely slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes 5 hours to charge a phone thats a 50%. This cord costs to much for that type of performance. Will be returning it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Tank!

      Thank you for sharing your experience with our USB Cable. We understand how disheartening is when a product does not work as expected. Please allow us to assist you further! Feel free to contact us at the link below.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cell phone charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work with my Samsung cell phone. Had to go to Verizon to get one that worked. Since Lebanon is quite a drive for me I did not return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    c charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my tablet, 1 hour had pass And the charge percentage only went up by 10%

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not USB-A as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not USB-A as advertised. It is a USB-C. I already picked it up and now have to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not get the job done.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was suggested to me in that it would provide power to my docking station to enable all ports to be used. It did not get the job done. I returned the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one in 6ft and one in 10ft and neither charder can charge my phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one in 6ft and one in 10ft and neither charger can charge my phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no one help me out.Going to return the item to the store.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 6' USB-A to USB-C Charge-and-Sync Cable - Charcoal. I know that this could be an unfortunate situation. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Does not stay plugged in

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst charger. The cord does not stay plugged into the charge port on a standard PS4 controller.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Michael,

      We are sorry for your experience with this product. Your feedback is helpful to improve the quality of our product.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product only lasted for 1 year, after that was done. I do not recommend to buy this.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jaime,
      It has come to my attention that you were not fully satisfied with the purchase of your Insignia™ - 6' USB-C to USB-A Charge-and-Sync Cable - Charcoal. I'm sorry that the product did not meet your expectations, as Insignia always strives for the best customer experience. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave me the wrong one I needed c to c to fit my phone. I had to go back to the store to return it. But the guy I spoke to then told me what to get.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Suck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cable are the worst I've ever used they suck

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi skyhooks!

      Thank you for taking the time to review our Insignia - 10' USB-C to USB-A Charge-and-Sync Cable - Charcoalor, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter:

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Charging cable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for only 2 months. I would not recomend this to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken right out of box. Never was able to get it to charge my s22. Will not buy again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ToddG,

      I do apologize if you did not like the product. If you want further assistance please call 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Choose a different cable, this broke in 4 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased June 8th and by October (4 months of use) cable will not longer charge my tablet.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 10' USB-C to USB-A Charge-and-Sync Cable - Charcoal, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Angela BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Crappy charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cord doesnt like to work half the time and its definitely not the quickest charge.

    No, I would not recommend this to a friend