Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Clearance
$5.49
Save $7.50
Comp. Value: $12.99

Customer reviews

Rating 4.6 out of 5 stars with 2624 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 4’ USB-C to Lightning Charge-and-Sync Cable for its durability and ideal cable length, making it suitable for various settings. The cable's affordability is also appreciated, offering good quality at a reasonable price. Additionally, its USB-C connectivity is a valued feature for connecting iPhones to USB-C devices. Some customers have noted the cable does not cause the phone to heat up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 2,624 reviews
  • Rated 3 out of 5 stars

    Charger

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the incorrect product but was able to utilize it with a plug. It works fine and i like the heavier cord.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best, but better than other options

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty average. Would be amazing if these things had a protective lock to keep the cord from twisting and unraveling.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended at all.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the cable for 48 hours. It was plugged into my iPad, and I placed the iPad on the mattress of my bed. I left the room, returned about 20 minutes later, went to plug the cable into an outlet, and I saw that the metal piece of the "lightning" end of the cable was bent. How did that happen!? I have no pets or children in the house. No one had been in the room. When I touched the bent metal piece, it detached from the cable. After 48 hours of ownership, I cannot use it at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do the job what van i say. Its for charging. Girlfriend needed a charger

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I retuned it because it was not the one I needed & bought a lighting to USB port

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price AT ALL

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger seems like it’s gonna be sturdy and reliable but after just 1 month of use the charger is no longer working properly. Charger will go off/on again while plugged into phone. Highly, highly recommend looking for a different brand. Don’t waste 26$ on this.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our Lightning cable! We understand how disheartening is when a product stops working. We would love to check this situation further with you, so please feel free to contact us at the link below.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Need to be labeled better!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was buying a phone charger but clearly it is not a phone charger!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t work for me

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this back honestly 10’ can really get in the way 6’ would have been a better bet. I also hated the threaded cord it has no flex in it it almost reminds me of an old school pay phone cord. I wouldn’t recommend this to anyone just pony up the extra dough for the name brand version.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the USB-C lightning cable. I am sorry to read that you are having issues with the cable.
      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been about a week and a half and this item is already starting to "short".

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it only 2 weeks and it’s already having a little bit of problems

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not kept

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't keep product confused on how it works until after returning

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my sons iPad. After a few weeks, it just stopped charging. The quality just isn’t there. I have apple charging cords that have worked for years and are still working. Just a cheap product here.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Frequent buyer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with this product because it now has a short in it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as good as they used to be

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia used to be a good brand, but it's hit or miss these days. Best buy needs to raise their quality standards to whoever is manufacturing this trash now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I can’t say what I feel . It involves swear words.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with Best Buy at all . I returned something and they never honored the gift card as far as returning product . So if there was a zero rating to pick from I would have picked ZERO . I will never step foot or ever order from Best Buy ever again and I will tell people not to shop there .

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for taking the time to review our Insignia™ - 10' Lightning to USB-C Charge-and-Sync Cable - Moon Gray , we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.


      Insignia Support
      Shella
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Buy Apple instead

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After less than a year this cable no longer works properly. It initially shows that it is charging but if left over hours the item isn’t charged. Being aware of this I have plugged and unplugged from both the lightning and the USB-C ends. Sometimes it takes 2 to 3 tries to get the cable to work properly. Unreliable!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DaisyNaples,

      Your feedback about this product is helpful so we can continue to improve the quality of this product and its efficiency. If you need further assistance, you may contact us at (877) 467-4289.

      Insignia Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cable length

    Rated 1 out of 5 stars

    Look Elsewhere

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked well for a couple weeks before it started having issues. The length was convenient, but this lasted as long as a cheap charger from amazon. Will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On day 2 the cable started having connectivity issues. The issue that normally happens with older cheap cables where it only charges at certain angles. However it does charge fast when it’s working.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello!
      Thank you for writing a review for our 10' Lightning to USB-C Charge-and-Sync Cable, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord is way too thick and bulky. Returned it. I would not recommend it unless you want a big bulky cord. Why do you have to write 50 Characters. My review didn’t need 50 Characters. Thank you. Very much. How more do I need to write. LOL

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working great and then It stopped working after 3 months.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BellF, we apologize for any frustration you encountered. We’re committed to improving, and your feedback helps us do better. - Carl | Insignia Products BBY-ExBrand_Insignia