Customer Ratings & Reviews
- Model:
- NS-MLC621MG
- SKU:
- 6410911
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 4’ USB-C to Lightning Charge-and-Sync Cable for its durability and ideal cable length, making it suitable for various settings. The cable's affordability is also appreciated, offering good quality at a reasonable price. Additionally, its USB-C connectivity is a valued feature for connecting iPhones to USB-C devices. Some customers have noted the cable does not cause the phone to heat up.
This summary was generated by AI based on customer reviews.
Not worth the price AT ALL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charger seems like it’s gonna be sturdy and reliable but after just 1 month of use the charger is no longer working properly. Charger will go off/on again while plugged into phone. Highly, highly recommend looking for a different brand. Don’t waste 26$ on this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Lightning cable! We understand how disheartening is when a product stops working. We would love to check this situation further with you, so please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Need to be labeled better!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was buying a phone charger but clearly it is not a phone charger!!
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been about a week and a half and this item is already starting to "short".
No, I would not recommend this to a friendIt’s ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it only 2 weeks and it’s already having a little bit of problems
No, I would not recommend this to a friendDidn’t work for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took this back honestly 10’ can really get in the way 6’ would have been a better bet. I also hated the threaded cord it has no flex in it it almost reminds me of an old school pay phone cord. I wouldn’t recommend this to anyone just pony up the extra dough for the name brand version.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the USB-C lightning cable. I am sorry to read that you are having issues with the cable.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
not kept
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't keep product confused on how it works until after returning
I would recommend this to a friendCheap
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my sons iPad. After a few weeks, it just stopped charging. The quality just isn’t there. I have apple charging cords that have worked for years and are still working. Just a cheap product here.
No, I would not recommend this to a friendFrequent buyer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not happy with this product because it now has a short in it.
No, I would not recommend this to a friendI can’t say what I feel . It involves swear words.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with Best Buy at all . I returned something and they never honored the gift card as far as returning product . So if there was a zero rating to pick from I would have picked ZERO . I will never step foot or ever order from Best Buy ever again and I will tell people not to shop there .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our Insignia™ - 10' Lightning to USB-C Charge-and-Sync Cable - Moon Gray , we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Cable length
Look Elsewhere
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product worked well for a couple weeks before it started having issues. The length was convenient, but this lasted as long as a cheap charger from amazon. Will be returning.
No, I would not recommend this to a friend Do not recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On day 2 the cable started having connectivity issues. The issue that normally happens with older cheap cables where it only charges at certain angles. However it does charge fast when it’s working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our 10' Lightning to USB-C Charge-and-Sync Cable, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Buy Apple instead
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After less than a year this cable no longer works properly. It initially shows that it is charging but if left over hours the item isn’t charged. Being aware of this I have plugged and unplugged from both the lightning and the USB-C ends. Sometimes it takes 2 to 3 tries to get the cable to work properly. Unreliable!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DaisyNaples,
Your feedback about this product is helpful so we can continue to improve the quality of this product and its efficiency. If you need further assistance, you may contact us at (877) 467-4289.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cord is way too thick and bulky. Returned it. I would not recommend it unless you want a big bulky cord. Why do you have to write 50 Characters. My review didn’t need 50 Characters. Thank you. Very much. How more do I need to write. LOL
No, I would not recommend this to a friendWire too large and stiff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I had seen it out of the box. The wire is nearly big enough to run a welder! No idea why. Stiff and unmanageable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Insignia customer, we appreciate you sharing your experience with us. We’re sorry to hear that the Insignia™ – 10' USB‑C to Lightning Charge‑and‑Sync Cable didn’t meet your expectations. A cable that feels overly hard or stiff can definitely be frustrating to use, and we understand how that would make it difficult to manage day‑to‑day. Feedback like yours helps us better understand where the product experience can be improved. Thank you for choosing Insignia. Faisal | Insignia
- Pros mentioned:Price
Broke and could not get another
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price as compared to Apple. It quit working after a week. Took it back to exchange but they were out of them so I ended up going reluctantly for the apple brand.
No, I would not recommend this to a friend Not as good as they used to be
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia used to be a good brand, but it's hit or miss these days. Best buy needs to raise their quality standards to whoever is manufacturing this trash now.
No, I would not recommend this to a friendStopped working
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was working great and then It stopped working after 3 months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BellF, we apologize for any frustration you encountered. We’re committed to improving, and your feedback helps us do better. - Carl | Insignia Products
Didn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked brand new. To it out of the package and never worked. Tried different outlets and power blocks
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Becks,
Thank you for taking the time out of your busy schedule to leave a review of the 10' lighting cable. I am sorry to read that the unit has not worked. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Cable length
Cord is too stiff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The length is great but the stiffness of the cord doesn’t allow for the charging piece to stay in unless the cord is laying flat on something.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
- Pros mentioned:Durability
cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered one cable, worked great. Ordered a second one and that one did not work at all. Had to return.
No, I would not recommend this to a friend