Customer Ratings & Reviews
- Model:
- NS-MLC621MG
- SKU:
- 6410911
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 4’ USB-C to Lightning Charge-and-Sync Cable for its durability and ideal cable length, making it suitable for various settings. The cable's affordability is also appreciated, offering good quality at a reasonable price. Additionally, its USB-C connectivity is a valued feature for connecting iPhones to USB-C devices. Some customers have noted the cable does not cause the phone to heat up.
This summary was generated by AI based on customer reviews.
Not even a month and it already busted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this about a month ago and it’s now not charging my device even my apple OEM still going Strong
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback. We're sorry to hear that the product is no longer charging your device after such a short period of use. This is certainly not the experience we want for our customers.
We recommend checking the connection points for any debris or damage, and ensuring the charger is properly plugged in. If the issue persists, please contact our customer support team for further assistance. We stand behind the quality of our products and want to make sure you receive a functioning charger.
Your satisfaction is important to us, and we appreciate your patience as we work to resolve this matter for you. Thank you again for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-usb-c-to-lightning-charge-and-sync-cable-moon-gray/6410911.p?skuId=6410911
Blan
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good is issue with the user bad no recommend for everyone
No, I would not recommend this to a friendPoor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working in less than a week Garbage!!!!!!!
No, I would not recommend this to a friendDo Not Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Cable ever. Store originally told me it had a lifetime warranty because it was Best Buy's brand. And, then store wouldn't exchange it after it stopped charging after a few months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 10' Lightning to USB-C Charge-and-Sync Cable - Moon Gray, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Does not carry data, only power
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was I guess lucky to find this for $9.99. However I think it was misplaced and is regularly $24. That being said, it ONLY CARRIES POWER. It is listed as usb2to lit but it ONLY CARRIES POWER. It is great for power delivery but pulls a real vacuum as a data cable. Don’t purchase this if you need it for data.
No, I would not recommend this to a friendLasts a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 1 year. This is the third Insignia brand charger I've purchased that failed in a year or less. I'm done with their products
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jthines,
Hearing your feedback about this product is really helpful to us so we will be able to continue improve its quality and efficiency. If in need of further assistance, please contact us at (877) 467-4289.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Insigna lightning charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took 6 hours or more to charge...No way is this a lighning charger...I would of returned it if I didn't throw away the packaging
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello OliviaK,
Thank you for taking the time to leave a review of our Insignia™ - 4’ USB-C to Lightning Charge-and-Sync Cable. We apoligize for the experience you have been through with the product. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Worst quality cable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overtime 2 out of 3 adapters have gone bad. Insignia brand is crap and I will not buy anything Insignia anymore.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sachin,
Hearing our feedback about this product is really important to us, we want to continue improve the quality of this cable and through your feedback we will be able to know how to improve it. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Charger cord
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this it along with the adapter It worked for 1 week and went dead. I think for the money it should last longer than that. Feel cheated
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sally,
Thank you for taking the time to review our Insignia™ - 6' Lightning to USB-C Charge-and-Sync Cable - Moon Gray. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger didn’t work it keeps letting me charge for seconds then it stops charging not sure why
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Leslie10,
Thank you for writing a review about our Insignia™ - 10' USB-C to Lightning Charge-and-Sync Cable - Moon Gray. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Good, but....
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had for four months and quit working. When it did work it was good. Disappointed that I spent this much money on a product that didn't even last a year. There is no breakage, kinks, or any kind of damage to the cord at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
We realize that you just want to have a working cable to continue charging your devices. Please know that you can contact us at any time on the following link.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
Do not waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a week then stopped working completely.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback. We're sorry to hear that your experience with the product was less than satisfactory after just a week of use. We understand how frustrating it can be when a product doesn't perform as expected. Your comments are valuable to us, and we would love the opportunity to assist you further. Please reach out to our customer service team so we can evaluate the issue and explore potential solutions, including troubleshooting steps or options for a replacement. We appreciate your patience and look forward to resolving this matter for you. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-usb-c-to-lightning-charge-and-sync-cable-moon-gray/6410911.p?skuId=6410911
Lasted a month.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never purchased a charger more than $10, but decided to splurge a little this time. I purchased it on 08/02/21 and it doesn’t work anymore 09/01/21. Super disappointed considering it was $30. Won’t repurchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 10' lightning cable. I am sorry to read that the cable is no longer working. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
W.p.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too good at all.I will not recommend it to anybody.They broke too soon
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're genuinely sorry to hear about your disappointing experience with our product. It's disheartening to learn that it didn't meet your expectations and that you encountered issues with its durability. We strive to ensure that our products are of the highest quality and provide reliable performance, and we understand your frustration if this hasn't been the case for you. Your feedback is invaluable to us, and we'll use it to address any issues and improve our offerings moving forward. If there's anything specific, we can assist you with or if you'd like to discuss your experience further, please don't hesitate to reach out to us. We're here to help in any way we can. Keith | Insignia Support https://www.bestbuy.com/site/insignia-4-usb-c-to-lightning-charge-and-sync-cable-moon-gray/6410916.p?skuId=6410916
Brakes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They keep on braking every time this is like the 4th one I get
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're deeply sorry to hear that you've had repeated issues with our product, and it's completely understandable to feel frustrated with this situation. We strive to deliver high-quality products that meet our customers' expectations, and it's clear that we've fallen short in your case. Your feedback is incredibly important to us, and we want to make this right for you. We'll thoroughly investigate the root cause of these repeated failures to prevent similar occurrences in the future. Additionally, please reach out to our customer service team for assistance with a replacement or refund. We sincerely apologize for any inconvenience or frustration this has caused you, and we appreciate your patience and continued support. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-usb-c-to-lightning-charge-and-sync-cable-moon-gray/6410911.p?skuId=6410911
Don’t buy for iPhone 12
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item does not work with iPhone 12. Threw away box so can’t return. My understanding is that iPhone 12 accessories are having all kinds of issues like they won’t work after you reboot your phone.
No, I would not recommend this to a friendBroke
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not pleased. The charger speed is great and the length is as well, but the durability is not up to par with the price. Mine quit working a few months after purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Crob1,
We appreciate your feedback. It helps us improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Do not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ends of the cable were not in perfect alignment, as if it was never tested or perhaps used.
No, I would not recommend this to a friendBreaks immediately
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working well in less than a week, can only use on one side second week and in a certain direction. Cord will be totally dysfunctional by week 3 at the latest.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DarthBrenny,
Thank you for taking the time to review our Insignia™ - 10' Lightning to USB-C Charge-and-Sync Cable - Moon Gray. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Broken in less than 30 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke today. The part that goes into the phone cracked off
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're genuinely sorry to hear about the issue you encountered with our product. Your satisfaction is of utmost importance to us, and we understand how frustrating it must be to experience a breakage. Please accept our sincerest apologies for any inconvenience this may have caused. We strive to ensure the quality and durability of our products, and we would like to assist you in resolving this matter promptly. Kindly reach out to our customer support team, and we'll do everything we can to provide you with a satisfactory solution. Thank you for bringing this to our attention, and we appreciate your continued support. Keith | Insignia Support https://www.bestbuy.com/site/insignia-10-usb-c-to-lightning-charge-and-sync-cable-moon-gray/6410925.p?skuId=6410925