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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3275 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers commend the 6' USB-C to USB-C Charge-and-Sync Cable for its overall performance and charging speed. Users appreciate the cable's flexibility and compatibility with their devices, as well as its reliable connectivity. A minor suggestion was made by some users who wished for more color options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 3,275 reviews
  • Rated 2 out of 5 stars

    Only works for some functions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked perfectly for about two weeks on my iPhone 15, but now it will only charge the phone in the car; Apple CarPlay will no longer work with this cable.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KellyG,

      Thank you for writing a review about our 6' USB-C to USB-C Charge-and-Sync Cable - Charcoal. We know how frustrating it is that the cable only works for 2 weeks. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Insignia Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Avoid these

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these on sale and lasted 3 months with normal use. The connector bends too easily causing inconsistent charging that ultimately leads to no charging. “A” brand much more reliable.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We appreciate your honesty about the connector issue and the inconsistent charging. Your satisfaction is important to us, and we value your input as it helps us improve our products and services. We are committed to addressing these concerns and ensuring that our products meet your expectations. We appreciate your support and look forward to continuing to serve you.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Usb c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it could be used for my dual monitor connection but it was not

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied 20 bucks wasted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ripped open box like a savage and threw it away plugged it into my vehicle Worked for 20 mins then stopped now I can't return it and I still can't connect to anything and I'm out 20 bucks...nice.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Elio,

      Thank you for taking the time to review our 4' USB-C to USB-C Charge-and-Sync Cable. I understand it stopped working and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Computer Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best quality but functional, wish it was a braided cord.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but charging is much slower than I expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Took it back

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit my apple product so I returned it. I'm sure it would be fine for a product it fits.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incorrect Cird

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the wrong cord. Disappointed I didn't realize until I got home!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Intensely Dislike

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea when I bought it that the cord was made of stiff wire. It is a PITN. It doesn't lay nice and flat but is all over the place. It sucks big time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Get the apple one!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the apple one for 2 more bucks.... And it's 6 feet long.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 4 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable was great for the first 4 months until it stopped. It never left my bedroom so it wasn't moved around or anything. Stayed plugged in and only used at night. Waste of $22.00!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it and had to return because it was the wrong one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works good if you don’t kink the ends

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine until it gets linked of course, just don’t link the ends!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this because the cord that came with my passport wasn't working.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s junk and breaks just one month after use. They do not honor their 1 year warrranty.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, James, for sharing your experience with us. We’re sorry to hear that the USB-C Charge-and-Sync Cable didn’t meet your expectations. We appreciate your feedback and take quality concerns seriously. If there’s anything we can do to assist you, please reach out to our support team so we can look into this further. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    I Do Not Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these for a few months and they just stopped working. Wouldn't work inside with a wall plug or with the charger in my car.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Majic,

      Thank you for the review. I do apologize if the product did not last long. If you have any questions please give us a call at 888-237-8289.

      Renee
      Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Just a cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just a cable. There is nothing really much too say.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The metal plug that plugs into my laptop separated from the cord within two weeks of purchase.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 6' USB-C to USB-C Charge-and-Sync Cable - Charcoal. I know that this could be an unfortunate situation. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Overheating problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is shorter than what i need and i think it might risk making your thing overheating while charging.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello TorinP,
      Thank you for taking the time to review our Insignia™ - 6' USB-C to USB-C Charge-and-Sync Cable, we're very sorry to read you are experiencing this issue with one of our products. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 4/27/23 and stopped working on 5/19/23. Didn't even last a month.

    No, I would not recommend this to a friend