Customer Ratings & Reviews
- Model:
- NS-65DF710NA21
- SKU:
- 6405232
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 65" Class F30 Series LED 4K UHD Smart Fire TV for its exceptional picture quality, affordable price, and user-friendly setup. Many users rave about the excellent sound quality and clear video, while others appreciate the great value for the price. However, some customers have expressed concerns about the remote control, durability, storage space, occasional screen freezing, and sound issues.
This summary was generated by AI based on customer reviews.
Bad TV don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this TV, we have 3 other insignia tv that we love. Every time I turn on the TV I have to restart it in the setup to be able to open an app, I can't stream from my cable app because amazon doesn't have a contract with Charter/Spectrum in my area. My Roku TV's are much better. I don't know if I have a lemon or if firetv is just this bad. I wish I would have returned it when I had the chance
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Warreld!
Thank you for writing a review about our 65" TV! We understand how frustrating is when a TV does not work as expected. Please allow us to check this situation further with you! Feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
scractetv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is good i like that the tv is light weight and it is also
I would recommend this to a friend- Cons mentioned:Reliability
Horrible
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned multiple insignia TVs and this one is the first one I absolutely hate. It lags, sometimes just goes blank and won’t load. I wish I could return it. Waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Deee,
Thank you for taking time to write a review our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. We deeply care about the performance of our products and I would like to further review your situation.
In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.insigniaproducts.com/
NAAAAAAAAAAAAAAAAAAAA
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HARD TO UNDERSTAND TO USE JUST BARLEY FIGURED IT OUT
I would recommend this to a friendHorizontal scan line
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT buy this tv. I returned my original one because there was a horizontal scan line that scrolls up and down the screen every 24 seconds (yes, I counted). Best Buy delivered me a new one immediately. Wouldn't you believe, the same problem exists. I removed the television from the wall and placed on the stand, changed the HDMI cable that connects the Direct TV, and changed the power cord. That horizontal scan line still existed on any media device we used (Direct TV, Netflix, Amazon Prime). This is very annoying especially when football is on. This price was amazing, but you get what you pay for. We had to come out of pocket another $360 to get a better model. Lessons learned.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Lasted Two Weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on 12/03 and stopped working on 12/16 so lasted almost 2 weeks. Instead of replacement upgraded to the LG. Good part was Geek Squad and Best Buy were good to work with on replacement.
No, I would not recommend this to a friend Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning it. The video quality was intermittently horrible. Some movies are super clear others look like something from mine craft. Otherwise it was cheap easy to assemble and when it was working properly it was pretty nice.
No, I would not recommend this to a friend- Cons mentioned:Remote control
This one was defective
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work with cube. Additionally, it will not pair with other remotes. That means it is a bad/defective set. Process to reconcile is lengthy and cumbersome.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Ryan,
Thank you for the review. We do apologize if the product is defective. If you have any questions please give us a call at 877-467-4289.
Renee,
Insignia Support
Don't waste your money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money, spend just a few more bucks on a better brand. Picture settings are ridiculous, no matter what setting you put it on, even "dynamic", the screen seems to be just a little too dark, especially streaming movies. When you try to increase the brightness, it just looks that much worse. After I returned the TV, I wandered around the TV section at BestBuy to buy a different brand, after 10 minutes of nobody helping me, I walked out and took my business elsewhere.
No, I would not recommend this to a friend- Cons mentioned:Storage
Keep getting a storage error
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst TV I have ever had in my life. I had to delete after app and still getting low storage error. Please do not waste your money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello ShakeraD,
Thank you for taking time to write a review our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. We deeply care about the performance of our products and I would like to further review your situation.
Dina || Insignia Support || https://www.insigniaproducts.com/
I can't recommend this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent picture. Broadcast TV works well. My biggest complaint is that audio and video get out of sync when streaming Amazon Prime movies. I don't have this problem streaming with my computer.
No, I would not recommend this to a friendInsignia tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a minute paid for insurance and bought two and my screen went out on both and was unable to get replaced even after paying for the insurance
No, I would not recommend this to a friend- Cons mentioned:Reliability
Do not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had this tv 1 year and 10 days. It quit working out of nowhere. No one bumped it. Very dissatisfied.
No, I would not recommend this to a friend Remote volume doesn’t work well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Volume control on remote not compatible with surround sound
No, I would not recommend this to a friend- Cons mentioned:Internet connectivity
Worst buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect for about 3 months then the glitches started. Loses connection to internet. Apps close on their own
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BUFU. Thank you for taking the time to leave a review on this TV model. I understand you are upset with the current performance on this TV right now. Kindly contact us to help you do some troubleshooting on this unit.
Mary II Insignia Products II https://www.insigniaproducts.com/contact-us
Huge Problems, I don't get the great reviews
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV and it had problems from the start. It would 'scroll' and pixelate. I had it delivered, So they picked up the TV and brought me another one. Same problem. They picked up the second TV and I ordered a 70" Hisense. No problem with the Hisense! I even had Dish TV out after the second Insignia to check my equipment. No problem at my end. Thanks for Best Buy giving great customer service.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for two days. Then went to a blue screen. Tried every recommendation to fix. Nothing worked. Soo exasperated. Going back
No, I would not recommend this to a friend Screen blanks out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv but the screen blanks out for a second and comes back during use. Going to return it and try another one.
I would recommend this to a friend- Cons mentioned:Remote control
Crap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv quality is poor.the screen is going in and out.havent been a month yet.remote control stop syncing to tv
No, I would not recommend this to a friend Worked for 2 years only!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this TV on 2020 Black Friday. It works exactly 2 years. From yesterday, only sound comes. No video, entire screen is black. We were excited when we bought this TV at home. Spend lots of time to mount on the wall. Now, another big task is to remove this junk and reinvest on TV again. The warranty was for 1 year only. I don’t recommend this tv brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NazmulK!
Thank you for taking the time to review our Insignia - 65" Class F30 Series LED 4K UHD Smart Fire TV, we are very sorry to heard you are experiencing this issue with one of our products, to help you problem please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we are more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support