Customer Ratings & Reviews
- Model:
- NS-65DF710NA21
- SKU:
- 6405232
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 65" Class F30 Series LED 4K UHD Smart Fire TV for its exceptional picture quality, affordable price, and user-friendly setup. Many users rave about the excellent sound quality and clear video, while others appreciate the great value for the price. However, some customers have expressed concerns about the remote control, durability, storage space, occasional screen freezing, and sound issues.
This summary was generated by AI based on customer reviews.
Fire TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's nothing special about the TV just the regular 65 inch
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RavenH,
Thank you for your review. We are sorry to hear that you are not fully satisfied in purchasing our product. We always try our best to get this resolve in a timely manner. We appreciate for bringing this to our attention. Kindly send an email to www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Worst tv ever
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash!! Never again will I purchase a fire tv!!!!!
No, I would not recommend this to a friendBest Buy is wrong!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was great! I bought as a Christmas present opened up and set it up and the tv has a line in it. Called to return andBest Buy is telling me they cant do anything about it!!!!! Very Ticked off
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 65" Fire TV. I am sorry to read that you are having issues with the image of the unit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Ok TV. Smart app from Amazon Fire is terrible.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is fine but the the smart app is through Amazon Fire and it is terrible. Had to buy a ROKU device to attach to the TV. I wouldn't buy anything with the Amazon Fire. Save your money. The TV keeps turning off randomly too.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 65" Class F30 Series LED 4K UHD Smart Fire TV. I understand you didn't like the Amazon Fire TV interface and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture details are not good. It has a rolling line that comes during live programming. Watching football is a joke. I bought this tv to watch the college football play offs and the national championship game. I guess I won't get to, at least not in this tv. Returning the tv as soon as I can get someone to help me put it in my truck. Very disappointed.
No, I would not recommend this to a friendWorks for a bit/ get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television worked fine for roughly 1.5 months. Since then when using the twitch or youtube firetv app the screen will randomly flicker green. Uninstalling/reinstalling the applications results in no change. I have attempted to power cycle the device with no change in results. Other devices connected to this television do not display this issue.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 65" Fire TV. I am sorry to read that you are having issues with the unit flickering. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Turns off by itself
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not giving any stars and reason is because I bought this tv during Black Friday. Three weeks later tv will turn on and 5 seconds later turn off by itself. Call Best Buy, insignia and couldn’t fix the problem. Ended turning it and bought different brand hope this one works.
No, I would not recommend this to a friendLocked to Amazon trash
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They would be ok if Amazon was able to be taken off. And the unit be used as a simple display. Garbage. Pay the few bucks extra and get a better tcl or visio. Thinner bezels and no Amazon!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
www.insigniaproducts.com/support
Junk TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible picture quality. Don’t waste your time or money with this brand of TV. Pay a little more for a Samsung. I returned this unit for a full refund within a week after purchasing it.
No, I would not recommend this to a friendDavid
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like it because it doesn’t allow you to upload spectrum tv app to stream
No, I would not recommend this to a friendBroke 4 times in first year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers broke first week, screen broke first month, two mother boards replaced, screen broke again at 11 months. Before having it a year I threw it away and got a good brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there. Thank you for writing a review about our Insignia 65" Smart Fire TV. I apologize that you are having different issue with this tv that the screen and sounds broke then mother boards replaced. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Worst TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is not great it has a horizontal line going down screen and when trying to look at regular TV it has a green screen and it takes alot to get it to work So I don't recommend this TV to no one
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 65" Fire TV. I am sorry to read that you are having issues with the image of the unit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Piece of trash!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. Image is grainy. The sound is horrible. We tried everything and it wouldn't work. Very low quality. DO NOT RECOMMEND!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
I am so sorry to hear that your experience with our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts.
Insignia Support
Louise
www.insigniaproducts.com/support
TV went out completely the other day I had to call
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV went out completely the other day I had to call geek squad to have them come out and look at the TV and I’ve only had it for three months
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there. Thank you for taking the time to leave a review on Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV . We deeply apologize after getting you a product that seems to have a defect issue. kindly contact us to further assist you.
Mary II Insignia Products II https://www.insigniaproducts.com/contact-us
Openbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had tv for 10 days and it stopped turning on. When I actually got it to turn on the tv went to the start menu the got stuck in a loop trying to get off that screen then shut back off. I returned the tv two days later.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having 2 years TV wouldn’t update to new software so I was told it is done and need to buy a new one
No, I would not recommend this to a friendGarbag][\
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned this TV less than a year and it had constant bugs and issues, until the sound died at 10 months. No sound output via speakers, HDMI 2.1 or digital output.
No, I would not recommend this to a friendAbsolute garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your time and money. This TV has a horizontal line that runs thru the picture. There are many complaints about this issue online. Best Buy answer to this is just to give you another worthless TV
No, I would not recommend this to a friendMad as Hell!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound cuts offs in the middle of a movie. Something the screen freeze up! I really think I paid for a brand new tv but with a return open box!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Nicole,
Thank you for writing a review for our 65" Class F30 Series LED 4K UHD Smart Fire TV, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying that the sound of the unit cuts off, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Aweful. Screen goes black. Sound problems.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. When I asked to return the TV, Best Buy set up a pickup immediately. They said this brand was junk. I agreed. Picture kept going black. Sound issues. Do not buy
No, I would not recommend this to a friend