Customer Ratings & Reviews
- Model:
- NS-65DF710NA21
- SKU:
- 6405232
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 65" Class F30 Series LED 4K UHD Smart Fire TV for its exceptional picture quality, affordable price, and user-friendly setup. Many users rave about the excellent sound quality and clear video, while others appreciate the great value for the price. However, some customers have expressed concerns about the remote control, durability, storage space, occasional screen freezing, and sound issues.
This summary was generated by AI based on customer reviews.
Waste
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In less then a year both my exchange were not good one with a line and the other stuck on reboot mode
No, I would not recommend this to a friendBlack screen
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely lasted a year. This was a Basement tv so we barely used it but now it won’t turn on
No, I would not recommend this to a friendDo not buy this one
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned my first purchase due to a "water wave" effect. My second one starting doing it two weeks later. Obviously the model.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Tv review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has power on/off issues out of the box I called for replacement and almost one month later the tv is not in stock.
No, I would not recommend this to a friendTv broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for a gift and open 20 days after and tv was broken. And they did not wanted to replace it because it was past the 15 days
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Tvbroken,
Thanks for taking the time and effort to leave a review with our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
insignia 60 inch 4K tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bad insignia TV, the worst TV brand on the market, please dear consumer,don't buy this TV brand,is crap
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 65" Class F30 Series LED 4K UHD Smart Fire TV! We understand that your having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your concern.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Bad refresh rate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refresh rate was to slow. I had to return the TV. Best Buy was very helpful with my exchange.
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blinks on and off when you are watching tv. It is a nice tv but the screen blinking is annoying.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 65" Fire TV. I am sorry to read that you are having issues with the image. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Horrible image burn
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Images burn into tv constantly after a short period of time.
No, I would not recommend this to a friendWithin a month my TV stopped working
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste buying TV from Best Buy! The protection plan as a joke don’t waste your money on it
No, I would not recommend this to a friendNO SPECTRUM TV APP WITH THIS TV!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NO SPECTRUM APP! NO ABILITY TO GET SPECTRUM APP! If you are with spectrum tv and use the app instead of a box, this TV is not for you! Won’t work for you!
No, I would not recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv changes apps on its own and shuts off on its own. Definitely disappointed
No, I would not recommend this to a friendAwful
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t watch sports. The tv just skips and it looks like you’re watching in slow motion
No, I would not recommend this to a friendInsignia
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tcl is not a good tv and it’s a cheap brand it kept muting
No, I would not recommend this to a friendFailed in year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less then 1 year and this stopped working. All we get is a power light and no picture.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Taurino,
Thank you for taking time to share your feedback. We do apologize if you are having issues with one of our products. We appreciate for bringing this to our attention. Kindly send an email to www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Bad picture
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap tv. Bad picture. Don't recommend to buy this brand at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV, we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
720 picture quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible picture quality, my 6 year old 1080 tv has much better quality.
No, I would not recommend this to a friendReturned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned TV. Had weird lines and waves through it. Picture was very pixelated.
No, I would not recommend this to a friendTerrible product. Do not buy.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I can return this I will. Terrible storage capacity. It’s a shame.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. I understand the water levels are not consistent, among other problems. That can certainly be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Irene
www.insigniaproducts.com/support
HDMI went out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HDMI ports already broke not even a year old. Need to be replaced
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
